00:00At only one ringgit per trip, the Rapid Bus Demand Responsive Transit DRT van service
00:07has been gaining popularity among Klang Valley commuters
00:10who are drawn to its safe and quick direct transport to popular urban hotspots.
00:15The vans provide users an alternative transportation method
00:19alongside supplementing the existing fleet of buses operated by Rapid Bus.
00:24I've been using it for probably about a month now.
00:27What do you feel about it? Is it convenient?
00:30It is very convenient. It's much more convenient than waiting for the bus.
00:33Because waiting for the bus usually takes about half an hour.
00:36If I miss it, then it's gone.
00:38But this one, I can just book it and ten minutes will arrive
00:41and I can get to my college in about two minutes' time.
00:44Has it been punctual so far?
00:45Yes, very punctual. It's on time. It's very on time.
00:49So even the journey is much faster?
00:52Yes. It only takes ten minutes.
00:55If bus, it's probably about half an hour.
00:57How often do you use it?
00:59Quite often. Every two days once.
01:01For work?
01:02Yes, for work.
01:03Do you find it convenient?
01:04Yes, very convenient.
01:05Compared to the bus service?
01:06Yes, much much.
01:07It's just that they follow the Grab system.
01:10You just lock, you book your time and they are there already.
01:16Do you find it cheaper also?
01:18Cheaper, yes. You touch and go.
01:20Very convenient.
01:22So overall, you would say it's a good move here?
01:25Yes, very good move.
01:26But does it help make your travel everyday easier also?
01:29Yes, because you can set your timing.
01:31You can arrange your timing anytime.
01:33It's very convenient actually because it's very fast
01:38and also I don't have to wait for a very long time.
01:42I use it every day.
01:44I'm using my RM50.
01:46I pay RM50 for one month and I can use it.
01:51Following positive feedback from users,
01:53after the service was first launched last year,
01:56Prasarana Malaysia Berhad has procured 300 new DRT vans.
02:01Its President and Group Chief Executive,
02:04Mohamad Azharuddin Matsah,
02:06says the RM1 fare is an introduction price
02:09with no plan to increase it yet.
02:11I think the priority for us is quality service
02:14and satisfaction of the customer, which is our passenger.
02:17So, if we see positive feedback,
02:20we will evaluate it.
02:21For now, we will start with the price.
02:26A total of 20 vans are currently in service,
02:30servicing nine corridors in the Klang Valley
02:32and one route in Penang.
02:34The number of routes will also be gradually increased
02:37once the 300 vans arrive in stages.
02:40The rapid DRT service also includes virtual bus stops,
02:44which will be included in stages,
02:46in addition to regular bus stops.
02:49Each van has a maximum capacity of 12 passengers,
02:52excluding the driver,
02:54and is equipped with closed-circuit television cameras
02:57and a tracking system to enhance security.
03:00Operations begin at 6am and end at 11.30pm daily.
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