00:00Australians became familiar with scanning QR codes during the COVID pandemic, but the
00:06government says this is different.
00:09Text is something brand new and world leading.
00:12Labor says businesses will soon be able to opt into technology called trust exchange
00:16or text to verify a customer's identity, allowing personal information the government already
00:22has to be shared with the tap of a phone.
00:26A secure means by which to exchange with a third party who you are.
00:30The aim is for customers to hand over less personal data, preventing businesses from
00:35storing it and becoming targets for hackers.
00:39So how would this work in practice?
00:41Say you're checking into a hotel and would usually hand over your passport.
00:46With text, you'd scan a QR code at the front desk that digitally shakes hands with your
00:51myGov app.
00:52The app lets you choose what personal information gets shared with the hotel and you'll have
00:57a record in your myGov app of what you shared and where.
01:02Cyber experts have concerns about that record.
01:05The government's involved in every transaction, then they have the potential to know that
01:09I've gone to this hotel at this time.
01:11But the government says it won't be tracking how people use the technology.
01:16Australians would understandably want to be satisfied that the privacy issues have been
01:19thought through here.
01:20With text, data will be secure.
01:23Text will be time-saving, it'll be money-saving.
01:26Minister Shorten says companies such as Google and Telstra will be involved in developing
01:31the technology, with a pilot ready to be trialled next year.
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