00:00The West End's evening-night-time economy is underperforming post-pandemic. Growth lines
00:05dictated it should be at about 15.5 billion. It's currently sitting at around 14 billion.
00:11Footfall has stagnated. Spend has increased, but behind that picture we're dealing with high
00:18living costs, supply disruption, high operating costs, staff shortages, overcrowding on streets
00:25with ineffective public realm, limited step-free access to stations, an increase in antisocial
00:33behaviour and a lack of facilities. So whilst on the outside everything looks fantastic,
00:41behind the scenes in our member businesses they are struggling to perform.
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