Workforce Management in Contact Centers?

Name: Workforce Management in Contact Centers?
Uploaded: 2007-12-26T21:56:58+00:00
Duration: 9 min 35 s
Channel: Kai
Description: <a class="link" rel="nofollow" href="http://www.isc.com/">http://www.isc.com/</a> How to tell if Workforce Management WFM software can help your small to mid size Contact Center. No more Spreadsheets for forecasting calls & scheduling agents. Visit us for info!

Kai

http://www.isc.com/ How to tell if Workforce Management WFM software can help your small to mid size Contact Center. No more Spreadsheets for forecasting calls & scheduling agents. Visit us for info!

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