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A general consumer, especially belonging to service class is reluctant to start a quarrel or a fight. Hence, more often when he is given a faulty product or is provided with deficient service, he argues a bit, but eventually not seeing any positive improvement leaves the matter as it is, for this only government has introduced consumer complaints. With the coming up of consumer courts and forums, the procedure of making a complaint has become quite easier. Now consumers do not have to make rounds of the district or high court to get their consumer complaints filed.
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