VERY PROMPT!!! Mr. Sandless by far exceeded my expectations for rejuvenating my wood floors. Mr. Sandless was very prompt, took out the time to explain the process step by step and made sure that I was comfortable with all they would be doing. I actually went to work and left them at my house. Upon my return from work I was put into a state of shock after taking a look at my floors. My hardwood floors seemed to be in showroom condition. They also explained the recommended after care need to maintain my floor. This was a great experience for me. I love my hardwood floors and would highly recommend Mr. Sandless to anyone looking to enhance the look of their home. I will speak up for you guys any day or night of the week. Thanks again. I look forward to doing some type of business with you guys soon.