00:02Helen Belfante has fond memories of David Jones. Her first job was in the Parramatta store.
00:08It was really fun and the team there were really nice.
00:12David Jones was always one of the stores I went to with my mum and so it was really lovely
00:17being able to work there.
00:19It's one of 19 stores that will close, including Canberra's Woden branch.
00:23I used to go into the Woden store quite a lot at the beginning when I first moved to Canberra,
00:28but I've not gone in in recent years quite so much.
00:31The announcement came as a shock to staff.
00:34It's been a big part of the community and a huge part of our members' working lives,
00:38including many long-serving employees who, you know, both the team there and the customers they serve
00:45are like an extended part of their families.
00:47And local residents.
00:49It's part of a predetermined outcome, which is a shame.
00:53I feel a bit sad about them closing, so don't shop a lot there.
00:56Very sad. I mean, obviously it's been there a very long time.
00:59It's going to be a bit weird without it, honestly.
01:01But Miss Belfanti says David Jones has changed since she worked there.
01:05David Jones is a bit of an institution in Australia and it's always been a lovely place to shop.
01:12I think one of the things that's let them down is that they stopped selling things that were different to
01:16everywhere else.
01:17The union wants to see as many jobs saved as possible
01:20and hopes staff could transfer to the Civic Store, which will remain open.
01:24David Jones was always known for its level of service
01:27and it's been tough in recent years to maintain that across the footprint of stores they have.
01:32Now that if they are going to have less stores, we would like to see a return to a higher
01:36service model.
01:37An uncertain future for a much-loved institution.
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