00:00There's clearly money in the account.
00:02Why won't you let me use it?
00:04Are you doing this on purpose just to make me pay out of pocket?
00:09What's going on?
00:10This guest is trying to pay with a corporate membership account,
00:13but she doesn't know the PIN, refuses to contact the registered account holder.
00:19Any stored balance over $80,000 requires verified authorization from the registered account holder.
00:26Use the registered number and contact the account holder.
00:29No.
00:30Call the number on file.
00:33Wait! Don't call her! Don't call her!
00:37Ms. Walker, do not interfere with the verification process.
00:41I already told you she's my cousin. It's a holiday.
00:45Why do you have to bother her with a phone call?
00:49No one can touch a stored balance of this size without confirming the registered holder's authorization.
00:58Why are you so nervous?
01:00If your cousin answers, this will be over.
01:04I... I'm just worried she'll think we're bothering her.
01:18Why is your cousin's call coming through on Bella's phone?