00:00Apple's foldable may replace support jobs.
00:03One cracked screen means a ticket, diagnosis, quote, and follow-up, the repetitive first step.
00:10The Guardian says owners found cracks in Apple's first foldable, but not how common they are.
00:17AI sorts reports, requests photos, and drafts replies.
00:21Humans still decide warranty claims, and Apple owns the fallout.
00:26The easy half is gone.
00:28Are support jobs next, or is your AI skeptic ignoring the cracks?