00:00Disabled passengers could get stronger protection when they fly under government plans to improve air travel.
00:07More than 1,000 wheelchairs were damaged during journeys in 2024, according to figures cited by the Department for Transport.
00:16The government wants to remove the maximum compensation limit for lost or damaged wheelchairs
00:22and give the aviation regulator new powers to fine airlines and airports that fail to provide required assistance.
00:28Staff training has also been increased alongside a standard system to help airlines handle mobility equipment.
00:36An industry group says progress has been made, but almost one in five disabled passengers remain dissatisfied with their flying
00:43experience.
