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A New York lawsuit alleges TikTok gave users nonfunctional safety tools during experiments. TikTok says it regularly tests features and has broadly denied the allegations.

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00:00It's Benzinga bringing Wall Street to Main Street
00:02New York Attorney General Letitia James alleges TikTok gave thousands of users,
00:06including teens and children, non-functional versions of safety tools during placebo experiments,
00:11according to Reuters. Users who activated features such as Algo Refresh believed their
00:16recommendations would reset, but their feeds did not change, according to the lawsuit.
00:20The complaint alleges TikTok repeatedly conducted the tests in 2023 to study time
00:25spent on the platform and the impact on ad revenue. An internal TikTok product manager
00:29reportedly warned that a placebo group conflicted with a feature designed to provide algorithm
00:34transparency and control. TikTok said it regularly tests products and features and has broadly
00:39denied New York's allegations in court filings. For all things money, visit Benzinga.com.

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