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Chick-fil-A is pursuing conservative growth and international expansion while remaining privately held. CEO Andrew Cathy says the chain will prioritize human hospitality, retain Sunday closures and avoid AI drive-thru voice ordering.
Transcript
00:00It's Benzinga bringing Wall Street to Main Street
00:02Chick-fil-A CEO
00:03Andrew Cathy says the privately held restaurant chain had a good year as competitors faced weaker
00:08traffic and more selective consumers, according to CNBC. Chick-fil-A generated $23.92 billion
00:14in system sales in 2025, making it the third largest U.S. restaurant by sales. The company
00:19plans to continue its conservative growth strategy while expanding internationally and testing new
00:24concepts through Red Wagon Ventures. Cathy said Chick-fil-A has no plans to go public,
00:29and will continue prioritizing human hospitality over technology. The chain is exploring artificial
00:34intelligence behind the scenes, but does not plan to use AI voice ordering in its drive-thru
00:39lanes. Chick-fil-A is also expanding its menu carefully while maintaining traditions,
00:43including Sunday closures. For all things money, visit Benzinga.com.

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