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新闻报报看 | 最近在新加坡,就有一名外送员收到了一份让他当场看傻眼的“奇葩订单”!这名用户既不是要他送食物,也不是要他送文件,而是要他大老远跑来帮忙“倒垃圾”!这到底是怎么一回事?(主播:庄文杰、黄宇恒)
文字稿
00:00A reminder before watching the video
00:01Popular websites have more content!
00:04Food delivery services are becoming increasingly diversified.
00:06Previously, I would just order fast food delivery.
00:10Now even vegetables...
00:11Toilet paper and even printed medicines
00:13Place your order with a tap on your mobile app
00:16You don't even need to go outside the door.
00:17The delivery person will directly give you what you need.
00:20Delivered to your doorstep
00:21However, recently in Singapore
00:23One of the delivery drivers received a
00:25The bizarre order that left him speechless
00:29So this user didn't want him to deliver food?
00:31It's not that I need him to deliver the documents.
00:33Instead, he had to come all this way to help.
00:36Taking out the trash
00:38What exactly is going on with taking out the trash?
00:40This person claimed to be a delivery driver from the Grab platform.
00:44He had previously posted anonymously on Facebook.
00:46He shared this order-taking experience that left him both amused and exasperated.
00:49Because the user actually asked him to help throw it away.
00:53Garbage left at the front door
00:55When he arrived at the scene with a head full of questions...
00:57I found four large bags of black garbage at the main entrance.
01:01Then the garbage must be removed from the customer's doorstep.
01:04Moved to the downstairs garbage bin
01:06What made him even more exhausted was
01:08After completing this special mission
01:11The reward I received was a mere four Singapore dollars.
01:15It's about 12 ringgit.
01:17He couldn't help but mention the platform
01:19This is really too much.
01:21Faced with these bizarre delivery orders
01:23In fact, this deliveryman also admitted that
01:26When he received this order
01:28I was quite taken aback at the time.
01:30I even felt a little wronged.
01:31Because he was clearly in charge of delivering food.
01:34But she was assigned to help customers dispose of their trash.
01:37What really worries him is the platform's mechanism.
01:41If you receive an order right now
01:42You choose not to accept the order.
01:43Or you can cancel the order directly.
01:45This could potentially affect an individual's score.
01:48So what should we do?
01:49Left with no other choice, the deliveryman had to grit his teeth and bear it.
01:52These four large bags of garbage were disposed of.
01:55On the other hand, he was also worried.
01:57Think about it, he also delivers food.
01:59He finished disposing of a large bag of garbage
02:01Turning around, he went back to get food and deliver it.
02:04Not only unhygienic
02:05He also felt that the platform's order review process was inadequate.
02:08That's actually not very reasonable.
02:09So things developed to this point.
02:11Everyone probably has a question
02:13Grab in Singapore
02:15Is it really true that they can help deliver anything?
02:17According to the order display
02:19It is believed that this user used Grab Express.
02:22In other words, ordering Grab's delivery service.
02:25Faced with this baffling garbage disposal order
02:29Grab has also responded.
02:31They emphasized
02:32Grab Express is primarily used for transporting documents.
02:35Packages containing personal items and retail goods
02:38As for garbage, it's not that simple.
02:41Because waste disposal generally involves specific safety measures
02:45Operating procedures
02:46It may even require a relevant license.
02:48Therefore, waste disposal is not actually within the scope of Grab Express's services.
02:52In response, Grab Singapore also reminded all users
02:56The platform's services should not be used for purposes not originally covered by them.
03:00way
03:00At the same time, the company also sent reassuring toys to all its delivery drivers.
03:04If they receive requests that do not comply with regulations in the future
03:08Delivery drivers absolutely have the right to refuse.
03:11And will not be punished in any way.
03:13Not only that
03:14If the delivery driver discovers similar instances of service abuse...
03:17Actually, it would have been better to report it immediately.
03:19Report to the Help Center
03:21Allowing the platform to intervene in the investigation
03:23And provide support
03:25Weekly Accounting Tickets
03:35word

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