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Car insurance coverage** can make a major difference when your vehicle is damaged, stolen, or destroyed. But should you choose comprehensive coverage or stick with third-party liability? The right decision depends on your car’s value, your financial situation, and the insurance requirements where you live.

In this video, we break down the key differences between these two types of coverage and explain when paying for broader protection may actually make financial sense.

• What third-party liability insurance covers—and what it doesn’t
• How comprehensive coverage protects your own vehicle
• When comprehensive insurance may be worth the extra cost
• Why an older, low-value car may not need broader coverage
• How deductibles and annual premiums affect your decision
• What changes if your car is financed or leased
• A simple rule to help you decide which option fits your situation

We’ll also show you how to compare your vehicle’s current market value with the additional insurance cost, so you can make a more informed decision instead of simply choosing the cheapest policy.

If you’re wondering whether comprehensive coverage or third-party liability is right for your car, watch the full video and share your thoughts in the comments. Don’t forget to like and subscribe for more practical insurance and personal finance explanations.

#CarInsurance #ComprehensiveCoverage #LiabilityInsurance #AutoInsurance #InsuranceTips #PersonalFinance #CarOwnership

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Transcription
00:00By RAW Complaint Volume, Direct Line Group, DLG, and Admiral consistently rank as the
00:05UK's most complained-about general insurers, with Aviva and AXA close behind, but the
00:11ranking shifts depending on whether you measure absolute numbers or complaints relative to
00:16policy size.
00:171.
00:18Direct Line Group, historically the top-ranked insurer by RAW Ombudsman Referrals, 1,348
00:25to 1,555 complaints per half-year in 2024, reflecting its large motor and homebook, also flagged by
00:33FCA data for an above-average complaints, per 1,000, policies rate, 5.51 versus industry
00:42norm.
00:432.
00:43Admiral, the largest UK motor insurer by volume, so it naturally tops RAW complaint counts, roughly
00:501,467 to 1,657 per half-year in 2024, though its rate per policy is closer to average given
00:59its scale.
01:003.
01:01Aviva and AXA, each logged around 10,000 to 11,800 FOS complaints in recent multi-year analyses,
01:10driven partly by their health and protection lines.
01:12AXA Insurance UK also showed an above-average complaints per policy rate, 9.45.
01:184.
01:19Specialist Health Insurers, AXA PPP Healthcare, Unum, Bupa.
01:25Smaller in absolute terms, but the worst performers by rate.
01:28With AXA PPP Healthcare, recording 36.75 complaints per 1,000 policies in H1 2024, far above general
01:37insurers.
01:38The answer changes by lands.
01:40RAW volume favors the biggest motor insurers, Admiral, DLG.
01:45Simply because they insure more people.
01:47Complaint rate per policy.
01:49The fairer comparison flips the picture toward health insurers and AXA slash direct line, while
01:55Allianz and AIG UK post the lowest rates, 0.69 to 0.86 per 1,000.
02:02Sector-wide, FCA data shows insurance and protection complaints falling 4.6% in H2 2025 to 665,370,
02:14revised from an earlier reporting error.
02:16With motor complaints the single largest driver, 215,708, despite a 7.8% decline.
02:24Practical takeaway.
02:25If you're choosing an insurer, don't rely on headline complaint totals.
02:30Check the FCA's firm-level sortable tables and compare complaints per 1,000 policies,
02:37since that normalizes for company size and gives a truer picture of service quality than
02:42RAW counts.
02:44Finally, remember that everything we discussed today is for educational purposes only and
02:49does not constitute financial advice.
02:51Good luck to everyone and see you in the next video.

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