00:00Excuse me, my train to Florence was cancelled.
00:03Yes, I'm sorry. There's a problem with the train.
00:06Oh no, I have a hotel booked there tonight.
00:09Don't worry, there's another train at 4.30.
00:12Can I use the same ticket?
00:14Yes, your ticket is still valid.
00:16That's a relief. Do I need to reserve another seat?
00:19No, not for this train.
00:21Great. Which platform does it leave from?
00:24Platform 7.
00:25Is it far from here?
00:27No. Go straight and take the stairs on your left.
00:30Okay. What time should I be there?
00:33I'd recommend getting there about ten minutes early.
00:35And will I arrive much later?
00:37About an hour later than planned.
00:39That's not too bad.
00:39Keep an eye on the departure board in case the platform changes.
00:43Good idea. Thank you for your help.
00:45You're welcome. Have a good trip.
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