00:00But it is just a tent.
00:00No, you're slagging down their business now.
00:02No, it's just a tent.
00:03The way that you are saying that, you are looking down your...
00:06No, I'm not looking down.
00:07You are. You are saying that as if you're looking down your nose at what we're providing, and that isn't
00:12fair.
00:12Did our feedback that we gave you have any impact on your scores to us?
00:18No, I was trying to not think about that and go in it with a straight head.
00:23I think it's a bit harsh, though.
00:24I have to comment on what I found, and unfortunately I did find it.
00:28I think to have bugs and comment on that, I think that's a bit harsh.
00:32I did mention bugs.
00:33You did, you cobwebs and...
00:34It is a camping site, so expect bugs.
00:37Glamping is not for everybody.
00:39I wanted to embrace it, I really did.
00:41That's your truth. We'll take that on board, and we'll see what more we can do.
00:4580, 100, 120.
00:50So that's a £50 underpayment. Would you like to explain that one?
00:56It just wasn't a great experience.
00:57I just didn't think the breakfast hamper was worth that.
01:00The cleanliness, and just the whole experience, really.
01:04I think we were expecting an underpayment from you.
01:07Yeah, but probably not that much.
01:09But do you think it was fair?
01:10Yes, I stand for it. I do think my payment is fair, and I'm sure Amy agrees with me.
01:15I don't think she does agree.
01:16She doesn't agree.
01:17I don't think she agrees. That's the wrong word.
01:20I think she can understand where the thought process has come from.
01:23Because it wasn't done out of malice or anything like that.
01:26Thank you for your payment. We do accept it, given the experience you had.
01:3280, 100, 120.
01:36An underpayment of £56. Could you explain?
01:40Yeah, just based on the luck of sleep and the cleanliness.
01:44OK. Do you think my place was cleaner than yours?
01:47No.
01:48Really?
01:48Yeah.
01:49It's shocking.
01:50It's just what I felt that I thought it was worth.
01:53I think you were very hurt from the feedback we all gave you from your first visit.
01:59I actually wasn't.
02:00I feel that you've been playing straight from the beginning.
02:03And that's your opinion, but I haven't.
02:04I don't accept your payment.
02:06The underpayment by Emma Louise was just an insult.
02:09I had my reasons, but I knew he wasn't going to take it well.
02:12120, 140, 150, underpayment of £36.
02:19Could you please explain?
02:21We don't feel that the facilities that we had were value for money.
02:25I think our rooms are great value for money for what you get.
02:28I didn't sleep.
02:29The fact that I couldn't wash, I think that is more than reasonable.
02:32It's the gameplay that you're playing.
02:34There's no game here, Charben.
02:35We paid you £150 because that's the maximum price that we charge for our glamping experience.
02:43But you're a tent.
02:45It doesn't matter whether you're a tent or not.
02:47And don't say to me, well, it's just a tent.
02:49But it is just a tent.
02:50No, you're slacking down their business now.
02:52No, it's just a tent.
02:53No, you are slacking down their business.
02:55No, you are.
02:56I'm not looking down.
02:56You are.
02:57You are saying that as if you're looking down your nose, what we're providing, and that isn't fair.
03:02So you're comparing a four-posted bed with a roll-top bath in a luxury hotel compared to a tent,
03:07and you're saying that's comparative.
03:09Yes.
03:09We'll agree to disagree.
03:11£100, £120, £140.
03:14That's an underpayment of £40.
03:17Can you explain?
03:18It was just based on the room size and the remote hosting.
03:22You didn't take into account the location.
03:26You didn't take into account all the luxury you had in that room.
03:30£184 in toiletries.
03:32I didn't ask you to put that in there.
03:33That's what you're paying for.
03:34I just didn't think it deserved that price tag.
03:37You're playing games.
03:38I'm not playing the game.
03:39I'm just being honest and true to myself.
03:41You can say that to yourself all day long.
03:42And you carry on being you.
03:44I am disappointed, but it was expected.
03:48I'm not surprised at Emma Louise's payment.
03:51She was a bit overly competitive.
03:53They decided I was playing the game.
03:55I honestly wasn't.
03:56£160, £180, £200.
04:02And then the payment of £65.
04:06I'm not going to lie, that's disappointing.
04:08We couldn't justify £265 on a room.
04:13We're just not that target market.
04:15So why punish them?
04:16It's not a punishment.
04:17It feels like it.
04:19But you've got to put yourself in that target market.
04:21But then there wouldn't be any competition then.
04:24There wouldn't be...
04:24What does it want to be fair then?
04:27You've come to what we consider luxurious
04:29and you haven't scored us on the luxurious or appreciated it.
04:32We felt that £200 was good value for money for that.
04:37I'm obviously very disappointed and upset by that.
04:41Have to accept it at the end of the day.
04:42We can't do anything about it.
04:43£200, £20, £40, £60, £80, £300.
04:51£20, £40, £60, £80, £400.
04:56£20, £40, £60, £80, £500.
05:02Wow.
05:03An overpayment of £220.
05:07pleasure thank you so much um it's worth that the luxury you provide the attention to detail you
05:15provide it is perfect thank you and the other reason is there's no way i can allow you two to
05:20win it was a gameplay from the start i completely miss reggie um and i'll actually be glad not to
05:29hear your voice ever again great fantastic same to you the way i see it i cheated to stop the
05:35other cheaters winning
