00:00Go and get the card and give me the details.
00:03Oh, you're having a laugh with me now, mate.
00:07I've asked three times.
00:09Hello, is there anybody there?
00:10Hello.
00:11Hiya, mate.
00:12My name's Derek.
00:14I'm phoning from Insulation UK Limited.
00:17Hi.
00:18Hiya, is your mum all day?
00:20I've rang because your area's popped up on our system
00:23as having no insulation around your house.
00:26Now, we've got a great offer on at this minute in time
00:28that's backed up by the government.
00:30And it's all free.
00:31That's why I want to speak to your mum.
00:32Is she there?
00:33No, she's in bed, the lazy pig.
00:37Oh, OK, then.
00:38No problem, no problem.
00:39Well, how old are you, mate?
00:41I'm three nearly six, but...
00:44OK, well, that's old enough to understand
00:47what I'm trying to say to you.
00:48It's about the insulation for the house.
00:50As I said, it's free from the government
00:53that they come round and assess it and stuff like that.
00:55But all we need is a £500 payment up front
00:59to send the guy out, the assessor,
01:01who assesses the house.
01:03There's a debit card,
01:04your mum's debit card lying around the house.
01:06Can we just come back to the word free?
01:08No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no,
01:08no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no,
01:08no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no,
01:08no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no,
01:08no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no,
01:08no, no, no, no, no, no, no, no, no, no, no
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