00:07Hello everyone, Austin Rhodes from WGAC. We have had a tremendous amount of success with our
00:12personal endorsements. As a matter of fact, you're just checking out my Steeler Mobile. This was a
00:16great vehicle purchased from one of our great regular endorsement customers, Crescent Automotive.
00:22So many wonderful stories I could tell you about Crescent. We bought not just one, but two vehicles
00:26from them. And every aspect of all of those experiences are built into the personal endorsements
00:31we do for them. I've got great endorsements with our local heating and air conditioning company,
00:36Duggan, when I were heating and air. They've installed three separate units in two different
00:40houses for me and gotten us through all kinds of strange encounters with wildlife. Moment of silence
00:46for Rocket the Squirrel, who made the mistake of chewing through some wiring in my old air conditioning
00:51system. He treated us to some very hot afternoons in June, but our friends at Duggan got over here
00:57immediately and was able to get us back online. Little stories like that are great. They're gold
01:03when it comes to personal endorsements. Again, I can tell you about the story that I gave our
01:07friends at Crescent when I was driving for this very car. I said, hey, I wanted a four-wheel drive
01:11vehicle, something that will get me through bad weather, snow when it does snow here in Augusta,
01:16those types of things. And they came back with much more vehicle than I thought I would ever be able
01:20to afford with the limited budget that I gave them to work with. Bottom line, great personal stories
01:26translate into great personal endorsements. When we talk about Windsor Jewelers, how about this?
01:3250 years ago, I was one of their first customers, or at least I was a customer in their first
01:37year.
01:37True story. 1975, a silver necklace for the little girl I had a crush on. It's a great story. And
01:44you
01:44can't just manufacture those out of clear sky. I mean, you absolutely have to have the kind of
01:50personal relationships with these companies that we pride ourselves on here at WGAC and the Austin Roadshow.
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