DTE grid ops missed 5,000 customers in Warren, and ClickOnDetroit | WDIV Local 4 said heat was the trigger. That matters because grid ops is a pattern job: read load, spot heat stress, flag bad gear, escalate fast. If a human team is still the first alarm, why does it keep arriving after the outage? The real question is whether AI should have flagged this sooner — before the grid turned into a slow-motion apology. Pick a side in the comments: human ops or AI alarm system?
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