00:00Majority of the communication about important issues usually happens over a shared meal,
00:04which is why business etiquette lunch is very important.
00:12The more people I meet in the professional world, the higher up the person is on a professional
00:17ladder, the better manners they have. Polish your table manners to the point that you want to be at
00:23one day aspire to be in your career. So the better manners you have, the more professional you look.
00:28Knowing how to start a meal or knowing how to behave at the table can really make or break the
00:33deal.
00:41I believe intercultural etiquette in today's world particularly is so important because of
00:46globalization and that we are now doing business not just within our country, but with people from
00:51all over the world, online or offline. And that's why it's so important to be culturally educated and
00:57know where and how to behave. Because etiquette, some rules are universal whereas others are very
01:03culturally sensitive. So if you want to know how to do something and you don't know, always watch the
01:08host and take the lead after them. So I believe that knowing etiquette rules and being well mannered
01:14is going to put you in a completely different level of confidence because the more skilled we
01:18are at what we do, the more confident we are. The best way to show up and not be nervous
01:25is to be well
01:25prepared. Rehearse, practice, the more you can at home, the better. And then when you show up to
01:31where you are, you've done the hard work at home. The best way to recover from any mistake is to
01:39make
01:39it look unnoticed. If you do not pay attention to the mistake that you have done and the best way
01:44to
01:44actually show that you are a well-mannered person is to ignore the mistakes of others. If someone spills
01:49wine, if someone drops their napkin or cutlery, make it seem like you haven't noticed it. If you don't make
01:55it
01:55seen about something relevant to yourself or to others, it's the best way of showing good manners.
02:01And when a person is well-mannered, they put you at ease. They make you feel good about you. So
02:05I
02:05think in today's world where we have AI that pretty much replaces a lot of the technical work, what we're
02:11going to really stand off is by our manners, how we behave. And etiquette is all about that.
02:19When you meet new people, first impression is very important. And of course, people pay attention to
02:24your manners, your etiquette. Business etiquette is very important because it creates trust between
02:31people. When there is no trust, there is basically no business because if people don't trust each
02:36other, they can work together. And of course, when you have manners and etiquette and you present
02:41yourself in the right manner, especially in your first meeting, then of course, people start trusting
02:46you. People start creating opportunities together and that creates the growth. And that, of course,
02:53is very beneficial to everyone.
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