00:00I installed your jacuzzi last week.
00:02I've just come for payment, mate.
00:03It's overdue.
00:04Yeah, I've tried to email you, and I've texted you as well.
00:07No response.
00:09The hot water is not working.
00:11You what?
00:11The hot water in the jacuzzi has not been working since you guys installed it.
00:16I emailed you, sent you a text, even tried to call.
00:20Not received any response.
00:22Email, don't bother with that rubbish, mate.
00:24I'm all face-to-face.
00:25Look, mate, it's absolutely boiling out there.
00:28You don't need hot water.
00:30I just need your money, mate.
00:31I'll be on my way.
00:32Well, it's a £7,000 jacuzzi, mate.
00:35It bloody does need hot water.
00:38Look, mate, it isn't my problem.
00:40I just need the money, mate.
00:42That's all.
00:43So, you know, you've got the hot water.
00:46No, excuse me.
00:48You're not having a single penny until it's fixed.
00:51I'm not at home right now either.
00:53So you can't just be coming to my house, especially uninvited, to say,
00:58hey, I need the money, okay?
01:01Because you're not going to have the money until it's fixed.
01:04Mate, you've got an outstanding invoice that needs paying.
01:08Just open the door.
01:09Yeah, paying for a faulty jacuzzi.
01:14Paying for a faulty jacuzzi.
01:16Yeah, I'm not at home.
01:17You can't just be coming to my house uninvited, okay, yeah?
01:20Saying, oh, I need the rest for the money, okay?
01:22Cool.
01:22You're owed money.
01:23But I'm also owed a fully working jacuzzi.
01:27The hot water is not working.
01:29Mate, look.
01:30Look at this weather, right?
01:31You've got absolutely weather as good as sunny Spain and stuff like that.
01:36Just whack ozone.
01:37Spray yourself down, something like that, all right?
01:41I just need my money so I can feed my family, all right?
01:44That's it.
01:45Pay me bill, all right?
01:47As I've said to you, okay, the hot water is not working.
01:50Just pop the kettle on then, mate.
01:52The kettle?
01:52Yeah, just pop it on.
01:54To fill up a bloody big jacuzzi?
01:56You're off your head.
01:57Yeah.
01:58Mate, you're off your head.
01:59I'm not at home right now, okay?
02:01Yeah, you could have texted me, could have called me, could have emailed me saying, hey,
02:05outstanding balance is paid, et cetera, blah, blah, or at least reply to my complaint.
02:09It's been less than three days, okay, yeah?
02:12It was three days and then the problem started happening, okay?
02:17I've already paid you the deposit.
02:19I've already paid you the deposit, okay, yeah?
02:21Yeah, you're not going to get a single penny from me until it's fixed.
02:25Yeah, but we have to come to some sort of agreed date on when you come to do that because
02:30I'm not at home right now.
02:32I'm working.
02:33Look, mate, you've got two solutions.
02:35Not weather or stick kettle on and fill it up with a bottle, all right?
02:40Look, I need my money, all right?
02:42I'm getting a bit impatient here.
02:43If you want your money, yeah, then, like I said, you come in on a date and time when
02:48it's suitable for both of us and then you repair it and then you'll get paid.
02:53Oh, come on, don't be like that, mate.
02:55I've been really...
02:55What do you mean don't be like that?
02:56You expect me to pay for something that's not working?
03:00Hey, look, I did what I were paid to do, all right?
03:03I need my money.
03:05Just cough up.
03:06I'll be on my way.
03:07It'll be great then.
03:10Yeah.
03:12Lovely weather, Artie.
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