00:00New figures suggest fraud is affecting more people as criminals use increasingly sophisticated
00:06tactics to steal money and personal info. More than four million cases where money was
00:11lost were reported last year, according to UK Finance, with losses reaching almost £1.3
00:17billion. Banks say organised criminals are exploiting social media, dating platforms
00:23and new artificial intelligence tools to target victims. The industry is calling for stronger
00:29action from technology companies and warns the impact can extend beyond finances, causing
00:34lasting emotional harm. Consumers are being urged to verify requests, question unexpected messages
00:40and seek advice before sending money or sharing details.
