00:00It takes one click to enter, but six phone calls, and a letter to finally leave.
00:06Psychologist design these digital traps to exploit your natural resistance to tedious and exhausting administrative friction.
00:15Corporations call this customer retention, but it is actually a calculated tax on your limited time.
00:22Every redundant confirmation screen is a deliberate roadblock designed to keep your capital flowing to corporate accounts.
00:30While they automate payments instantly, they hide the exit button behind layers of obsolete human service.
00:38This inertia tax drains billions from workers by turning minor forgetfulness into a permanent corporate subsidy.
00:45The system relies on you being too exhausted from work to fight for your own money.
00:51Regulators often ignore these dark patterns because the resulting velocity helps keep the wider economy liquid.
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