00:00It was actually a flight from Berlin Germany to New York JFK and as I'm doing service I'm picking
00:05up trays I noticed this girl that's unconscious and I only know this because her palm is inside
00:11the plate filled with pasta. So of course at that moment training kicks in and the first thing is to
00:16advise all the crew so that we're all on the same page also we have to let the cockpit know.
00:21Thank
00:21god there was actually a registered nurse beside her. The registered nurse took over and she was
00:26able to take her poles and everything was fine apparently what we were told from the father
00:31was that she hadn't slept in a long time also the fact that you're high in altitude you know maybe
00:36lack of water all these things kind of piled up together. We have this misconception that we just
00:42provide like coke and like snacks throughout the flight but we are professionals like we're trained
00:46to evacuate you under 90 seconds anytime there's like a passenger that has any medical emergency
00:51we have like a phone that we can actually call from the air and then a doctor from the ground
00:55picks
00:55up and we kind of guide them what's what's happening what's going on. When they call the doctor you know
01:00over the loudspeaker and say is there a doctor on board is there anybody that can help when they make
01:04that call they're also calling us and we're calling a medical professional on the ground even if we're
01:09halfway across Atlantic we can call somebody who knows exactly what is on our airplane and how to
01:15utilize it at 35,000 feet in the air.
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