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  • 5 days ago
Stop asking customers to “leave a review”…you’re leaving too much on the table.

Instead, ask them what actually happened on the job 👇

“What was the issue before we arrived?”
“What did we fix?”
“How did it feel once it was sorted?”

Now you’ve got a story, not just a star rating.

Take it further:
📸 Add before & after photos
👤 Mention names (real people = real trust)
🛠 Talk through the job itself

So instead of:
“Great service, highly recommend”

You get:
“Boiler broke on a Sunday, no heating. John came out within 2 hours, fixed it same day — lifesaver.”

Category

📚
Learning
Transcript
00:00Most local businesses are making this one critical mistake
00:02and it's killing their chances of ranking in a map pack.
00:04Stop asking customers to just leave a review.
00:07That's actually hurting your profile
00:08because what you get is weak reviews
00:10like great service, would recommend,
00:12and that does nothing.
00:13What you want instead is detailed reviews.
00:15So if you search Loft Conversion London
00:17and look at the top listings, you'll notice something.
00:19The best reviews mention who did the job,
00:21what work was done, how the whole process went,
00:23and they tell a story.
00:25They mention names, the service,
00:26even the company multiple times.
00:28That's what signals to Google this is a real job.
00:31And here's the big one.
00:31Get them to add photos.
00:33Images of the job are a massive ranking signal.
00:35They prove the work actually happens.
00:37So instead of chasing loads of basic reviews,
00:39focus on quality because 20 detailed reviews like that
00:41are far more powerful than 100 generic ones.
00:44Don't forget to follow for more local SEO tips.
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