00:02hello sir please help me up where are we going excuse me the hotel staff
00:11doesn't help our clients get up the stairs for they are all self-sufficient
00:16people oh but I'm unable to climb the stairs
00:22myself and your ramp is blocked oh for such cases we have a button to call an
00:31assistant
00:32sure
00:54well it doesn't work of course it doesn't work
00:57Because everyone in the hotel climbs on their own, too.
01:02On top of that, sir, your vehicle will stain our floor.
01:09Okay. Where I can clean my wheelchair?
01:12Oh, we have a water pump over there.
01:16Go straight and to the right.
01:24Sure.
01:32No, no, no. It's all good. It's all good.
01:34But just make sure that the electrical system is working fine.
01:38No screw-ups.
01:41Mr. Rick, welcome.
01:44We weren't expecting you so early.
01:46Surprise!
01:48Listen, guys, I've got a really important meeting coming.
01:51The potential buyer of this hotel is going to be here really, really, really soon.
01:56Okay?
01:57This is my last chance to avoid bankruptcy.
02:00So no surprises and make sure everything is perfect.
02:04Got it?
02:04Yes, sir.
02:05Of course.
02:08Where's my coffee?
02:10One minute. One minute.
02:17Hey, buddy.
02:22The room is in the far wing just for our creep.
02:26Do you think the boss wouldn't notice our wheelchair guy?
02:29Hmm.
02:30If we close the elevator for one day, he'll definitely stay in his room.
02:36Mm-hmm.
02:37Mm-hmm.
02:42Hi.
02:44Hello.
02:50Your number is 709.
02:53Oh, uh, it's the 7th floor.
02:58This is the only room that's currently available.
03:02Okay, maybe you have something on the ground floor.
03:07Mr. Cross, unfortunately, only presidential suites are available on the ground floor.
03:14And, judging by your equipment, they are not affordable for you.
03:22All right, no problem. I'll have a presidential suit.
03:34Randy, help Mr. Cross with his luggage and take him to his room.
03:40Of course.
03:43Mr. Cross, our hotel is known for our comfort.
03:48Please, make sure you wouldn't bother our guests with a squeak of your wheels.
04:00Have a good rest and happy trails.
04:04Thank you, sir.
04:20coffee!
04:22Yeah, coffee.
04:23Sure.
04:23Yeah.
04:37Hey, sir, I'm sorry.
04:39Could you please?
04:43Right.
04:48Excuse me, sir.
04:49Could you please help me with this cake?
04:51Mister, I'm terribly sorry, but you're preventing our guests from normal eating and you're spoiling
04:56their appetite with your appearance.
05:01All right, but I'm also your guest and I also want to-
05:04Of course you are.
05:05So please help yourself and enjoy the meal.
05:18Oh, oh my, I'm so sorry, guys.
05:25Sorry for the inconvenience.
05:27Our chef will prepare new and tastier cookies.
05:31I'm sorry, sir, it was an accident.
05:33I didn't mean to-
05:34I'm asking you, Mr. Cross, to please leave the restaurant.
05:42All right, sir.
05:44Sure.
06:03What are you doing, you idiot?
06:04Get out of my way.
06:05The buyer's going to be here any minute now.
06:07So I want everything perfect and no surprises.
06:10You got it?
06:11Yes, sir.
06:11Of course.
06:27Sir, I have to ask you to leave the lobby.
06:31Why, I'm working here-
06:33I'm very glad that you're working here.
06:35But soon very special guests will come here.
06:38And we don't want them to see you.
06:42All right, I'm tired of this.
06:45Speak your mind.
06:46You want to drag me away because I'm disabled, yeah?
06:49Because my wheelchair scares people.
06:52Well, you said it yourself.
06:53Call me the general manager.
06:55Or who do you have in charge?
06:56Please, please-
06:57No, sh-sh-sh, please, call me the manager.
07:02Call me the manager, please.
07:07Hello, sir.
07:08I'm here at this hotel.
07:09Is there a problem?
07:10Yes.
07:11Your employees are just humiliating me.
07:15I demand an apology.
07:20Sir, I'm so very sorry.
07:22Please accept my sincerest apologies.
07:25And you know what?
07:27As a sign of my goodwill,
07:28I'm willing to offer you our finest,
07:31our most beautiful, our best sweet.
07:33And on top of that,
07:35a monthly pass to our spa.
07:39And I guarantee you,
07:40I'll make sure that the ones that are responsible
07:42will be punished.
07:48Thank you, sir.
07:49At least one decent person in this room.
07:54I hope this will be a good lesson for everyone.
07:59Absolutely.
08:00I guarantee it.
08:02I'm so sorry.
08:03Please, let me escort you to your room.
08:06Yeah.
08:15Well, don't you worry, sir.
08:17We're gonna settle everything to your satisfaction right away.
08:21It's one of our best rooms.
08:22I can guarantee you that.
08:25All right.
08:34I truly do hope you enjoy it.
08:36Open the door!
08:38Hey!
08:42Open the door!
08:46Price!
08:47Price!
08:47Price!
08:48What's this?
08:48Get rid of it.
08:49Looks like a funeral home and not a hotel.
08:51Randy, I wanna see the reflection on my floor.
08:53I'm gonna mop it with your head.
08:55The investor's gonna be here any minute.
08:57Uh, yes, sir.
08:59Got you, sir.
09:00Hurry up!
09:06Hello?
09:07Mr. Cross?
09:10Oh, really?
09:11Can't make it?
09:13No, that's too bad.
09:15Video conference.
09:15Ten minutes?
09:17Absolutely.
09:17No problem.
09:19Talk to you soon.
09:20Right.
09:20Bye.
09:22Price!
09:23Price!
09:24Where are you, man?
09:25I need you to set up a video conference room right now!
09:28Sir, should I set up a webcam?
09:31No, no, no, no.
09:33Put on the big screen plasma.
09:35Yeah, yeah, yeah!
09:36That's it!
09:36So I can show the investor why he's gonna shower me with cash.
09:41Yes, Mr. Rick.
09:42Go!
09:42What are you doing here?
09:43Run!
09:47Nice!
09:48This is it, man.
09:52Alright, let's go, let's go, let's go!
09:54Let's do this!
09:54Sir, we can start.
09:56Nice, nice.
09:57God, this guy's got more cash than your family ever make.
10:00And has ever made, alright?
10:02So don't embarrass me, man.
10:04Don't screw this up.
10:05It's our last chance to save our jobs.
10:08We'll wish you success in the negotiations, sir.
10:11Jesus Christ, Price, you're such an ass kiss!
10:15This guy's gonna love you, man.
10:19Good evening, Mr. Cross, welcome.
10:23Good evening.
10:24Yes, listen, I'm really sorry that we couldn't have this meeting in person.
10:28Because I would have loved for you to see our gorgeous hotel with your own eyes.
10:33Sure, I would have loved to have seen it, too.
10:35You know, but all the reviews I've read have been very positive.
10:41And I'm sure you guys are running a really tight ship over there.
10:44Listen, I'm really happy to hear that.
10:46We try our best.
10:48You know, we give 100%.
10:49And the word out there, the positive image, that's all we're trying to do.
10:54So thanks a lot.
10:55Yeah.
10:56Yeah, I am sorry I couldn't be there.
10:58But I do want to speed up the process.
10:59So I'm gonna go ahead and have my son close the deal for me.
11:05Yeah.
11:06And he just checked into your hotel a few days ago.
11:09So he's just there kind of checking on things, seeing how it goes.
11:13All right.
11:13Well, I'm sure he must have had an amazing experience.
11:16Top level service and the whole nine yards.
11:20Daniel, are you there?
11:22He's gonna join the conversation.
11:23Daniel, are you there?
11:24Hi, Dad.
11:24Hi, Dad.
11:26Hey, buddy.
11:27I can't see you too well.
11:30What's going on there?
11:31Yeah, Dad.
11:32I'm sorry.
11:33There's just no light in here.
11:35No light?
11:36Yeah.
11:37In the presidential suite?
11:38There's no light?
11:39What's that about?
11:41Yeah, there may be the light there.
11:45But the only problem is that I'm not in a presidential suite.
11:51But janitor's closet or something.
11:53I don't know.
11:54What did you say?
11:55No, no, no.
11:55It's been a mix up.
11:57It's misunderstanding.
11:58It's all good.
11:59Seriously.
12:01Oh, and you are here.
12:02Hello.
12:03You should know.
12:04You turned off the light.
12:05But the internet is still working, man.
12:08Daniel, are you seriously in a closet?
12:12What is going on there?
12:14Am I gonna have to come down there?
12:15Come down there and I'm gonna see to it that this Donald character is finished.
12:26Mr. Cross.
12:28Oh, goddammit!
12:34Mr. Cross!
12:36I'm so, so, so, so sorry.
12:39Oh, please accept my apologies.
12:42What didn't you tell us in the first place?
12:45What would that change?
12:47Wouldn't you humiliate me all the time?
12:49Of course, for you, the only reason to respect a person is money, right?
12:53Is the person in a wheelchair worthy of respect?
12:58Mr. Cross, please.
13:00Please accept my sincere apologies for the behavior of my staff.
13:05I pray and I beg that this won't affect your decision to buy my own.
13:09Mr. Rick, your employees are angels compared to you.
13:13You are a real villain who allowed contempt and discrimination to thrive in this hotel.
13:19You believe that people like me have disabilities, but the only one who has a disability is you.
13:26Because you are not able to see the human being in yourself.
13:35So, will my father buy this hotel?
13:40Really?
13:41Yes.
13:41Fantastic!
13:42Yeah!
13:42I'm so happy!
13:45But...
13:51Only after the bank confiscated from you for your debts and all of you go bankrupt.
13:56Yes.
13:57And you, Mr. Rick, you will be on the front page of every newspaper as a hotel owner who discriminates
14:06against honest people.
14:07Well, the former owner, the former owner, actually.
14:16Goodbye.
14:16Goodbye.
14:19Oh, yeah.
14:21I want to wish you something.
14:23I want neither you nor your children to ever feel what people like me feel every day.
14:35Push you up.
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