00:00¿Vale? Este es el mejor concealer que tenemos, así que gracias y tengas un buen día, por favor.
00:06Espera un minuto, tu es el mayor costumbre de la ciudad.
00:09No sale makeup para personas como tú.
00:15Así que...
00:16¿Puedes probar un poco de polvo?
00:20Eso es tan malo.
00:22Sabes que tienes más de blanco, porque yo lo he visto en tu sitio web.
00:27Pero tenemos que tenerlos en el sitio, pero no tengo tiempo para esto ahora mismo.
00:32Tengo muchos clientes.
00:34Perdón.
00:34Ok, necesito hablar con tu manager.
00:38Ahora.
00:42Bien.
00:44Me voy a la chica, por favor.
00:48Perdón, perdón.
00:49Un minuto.
00:49Perdón.
00:55Bienvenido, Ma'am.
00:57Soy Cate Bryant, el manager de la ciudad.
00:59Estamos en el caso, por lo que les remueben.
01:02Y lo agradecemos mucho por el incidente.
01:04Nosotros traemos unosコunderes para ti.
01:07Por favor, aportes un cual solo...
01:09Me gusta.
01:11Ok, pero...
01:12¿por qué no tienes que ponerlos en el display?
01:16Entonces...
01:19¿Por qué crees que están en demanda?
01:22Ah, ese es el problema.
01:25Ya sabes, cuando se ponen a la gente,
01:28se trata de un montón de personas.
01:32Y luego, de repente,
01:34estamos tomando un gran problema en el shrinkage.
01:37Shrinkage?
01:38¿Qué estoy diciendo ahora?
01:39Lo que quiero decir es,
01:41cuando un cliente compra un concealer
01:43y luego, de repente,
01:47ella desiliza un ave de palaces en su lugar de placer
01:50y luego...
01:50¿Ahora intenta decirlo que los blancos son son los thíos?
01:55No, no, no.
01:56No te lo sentímos así.
01:58Ah, eso es exactamente lo que usted dijo.
02:01Es un uso de radicalismo.
02:04No, no, no, no.
02:07Queremos hacer eso bien.
02:09Y por favor,
02:10tomamos nuestro consejo como un fácil de nosotros.
02:12I have money to buy it.
02:14We don't doubt it. Just take it. Just a gift from us.
02:18And one more thing. We know that we have a big event today, so let us give you my cover.
02:24I promise, everything will be fine.
02:28That's a great idea.
02:30It will be on a house, too.
02:39Okay. What's the catch?
02:43There is no catch.
02:45We just had this little misunderstanding, which gave you a wrong depression about our store.
02:52So we would like to make it right. Please take it for free.
02:58Well, thank you.
03:00And thank you for being our customer.
03:03Please go to the stylist corner, where Jessica will take care of you.
03:14Please.
03:25Wow, it's amazing.
03:28I'm ready to take my word back.
03:31Thank you.
03:32Please, don't mention it.
03:34There will be $500.
03:43You said that makeover is free.
03:47Well, makeover, yes.
03:49But makeup is not.
03:52We opened all these concealers for your skin.
03:55It means you open it, you pay it.
03:58Plus, all brushes will have to be thrown away.
04:02How could I eat them with my clients after you?
04:05Oops.
04:08Oops.
04:09I'm not paying for that.
04:11You're just trying to scam me.
04:14Uh-uh.
04:14Okay, then I'm calling the police.
04:20Fine.
04:27Good evening.
04:28We got a call.
04:29I'm the one who called you, officer.
04:31The thing is, we gave the lady a makeover, and she doesn't want to pay for the makeup.
04:36That's not what happened.
04:38They offered me free makeover.
04:41Nobody told me about cost of makeup or anything else.
04:45That's not true, officer.
04:47We treat all our customers with respect, and our rules apply to everyone.
04:53We do makeovers, and customers pay for the makeup.
04:57We don't scam anyone.
04:58Do you have some documents that show that makeover and makeup are different things?
05:04No, but it's pretty clear.
05:08That's not clear to me.
05:10Looks to me you had a verbal agreement.
05:12That's not all, officer.
05:15A jar of a concealer is missing.
05:19And we think she's the only one who stole it.
05:23Why?
05:25Why are you making that up?
05:26Actually, I think I saw how she did it.
05:31Yeah, she took the concealer and put it in her purse, and she's absolutely a thief.
05:39And we have a lot of thieves like her.
05:42Ma'am, I'm going to have to examine the content of your bag.
05:55That's the missing jar.
05:57Would you please get it out?
06:05She's a thief.
06:06They all are.
06:08They all are?
06:09What are you talking about?
06:12Officer, they gave me that as a gift.
06:15Absolutely free.
06:16Of course, everything for free.
06:19Free makeover, free concealer, what else?
06:22Come on, you're just a thief.
06:24Thief?
06:25How dare you?
06:26Officer, we didn't give her anything for free.
06:31We're not racist.
06:32But each time a black person comes inside, there is a trouble.
06:37Really?
06:38You really want to go so far in this story?
06:42Over my skin?
06:43Ma'am, we're going to have to detain you.
06:46Wait, wait.
06:47Please.
06:49Let's see the cameras.
06:50Oh, Shady.
06:51We'd love to, but we don't have cameras.
06:53Yes, but I do.
06:59Laura, Angela.
07:04My name is Jane Wilson.
07:06I'm a blogger.
07:07And I'm making an investigation for Lexington Early.
07:12And my assistants, Laura and Angela, helped me with that.
07:17They filmed and recorded everything that happened here.
07:22Oh, makeover, yes.
07:25But makeover is not.
07:28We all...
07:29There was a lot of complaints about racism in your store.
07:32So I decided to check it myself.
07:35And honestly, this situation just makes me sick.
07:38As a black woman, I want to be treated with respect, understanding and acceptance.
07:43Miss Wilson, we are very sorry.
07:47And this whole thing is such a big misunderstanding.
07:50We will make it up for you.
07:52And we would rather not make a big deal out of it.
07:55It's too late for that.
07:56We have everything recorded.
07:58Racism, scam, false accusation to the police.
08:05Everything.
08:06And I'm going to make you famous.
08:09And after that, I'm not sure that here will be customers at all.
08:23Have a nice day.
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