00:00Excuse me, ma'am. She's a peccary, so she hasn't been trained in those areas.
00:03When processing a deposit, the first step is to verify that the guest's name matches the name on the card.
00:09Check if the card is signed on the back.
00:12What is happy hour?
00:12Happy hour is the time when establishments like lounges or bars offer food, drinks, and
00:18Snacks at reduced prices or free during the less busy hours of the day.
00:22Tell me in English.
00:23Happy hour is from 3 to 5 p.m. and please feel free to have complimentary and
00:28drinks at the hotel.
00:53You must speak at least two foreign languages. And you don't speak Chinese.
01:03And do you speak Japanese too?
01:12My goal is to be a hotel manager, so study languages.
01:15Do you think speaking languages is enough?
01:17Someone like you will never be able to work at reception.
01:21What do you mean, someone like me?
01:23You have neither the skills, nor the education, nor the image.
01:28Since you asked, don't be arrogant and do what you're told. Understand?
01:31Yes, I will do as you say and do my best. I hope to learn a lot.
01:36You burst into my room.
01:37It's past departure time. Go away.
01:39Yes, I was just leaving.
01:41You don't have to call Dad. I'll let him know.
01:44Wow!
01:45This hotel has exceptional service.
01:47Because I'm the owner. Why don't you settle in England this time? So it'll be easier for us.
01:54you.
01:54Whether I return or not is my decision. But I don't plan to return. So don't worry, dear sister.
02:02I hope you keep your word.
02:04Bye bye.
02:05Your promotion has arrived and it's time to celebrate.
02:09Paramparampa.
02:10Bravo. The one about a nobody who's been wiping sweat off asses.
02:13I went up to the lobby. I'm very proud.
02:15It's a great achievement. The first rank-and-file employee with a technical degree at the Kim Hotel.
02:19Oh, it's not a permanent position. My contract is only for one year.
02:22Oh, I know. That's why it says almost as a basic principle.
02:25One year will become two, and two will become three.
02:28If we hold out for a few more years, we'll be managers too, right?
02:31Is it likely? By the way, where are those nice superiors?
02:36No matter how much I search, I am surrounded by hideous women.
02:39We'll be the nice bosses. I don't plan on growing old like the bosses at work.
02:44Yes, some old witches. We mustn't become like that. I don't want to grow old like that.
02:50Why aren't you saying anything?
02:51I don't care about the future. I would appreciate it if you would just leave me alone.
02:55It's true, you're hopeless. I have to take you to a world full of dreams and hopes.
03:00Where is that?
03:01The club.
03:02Golf!
03:03I'm a VIP there!
03:06Tonight, the drinks are on me!
03:09Cheer up!
03:09You are very kind.
03:11It's so beautiful!
03:11Good afternoon, sir.
03:13I trust you had a good trip.
03:14A package has arrived, sir.
03:16It is addressed to this house, but the name is not in English.
03:20Would you like to take a look?
03:21It's for me, but it doesn't say where.
03:24It's a courier, sir. I didn't know that.
03:26I'll make some coffee for your room, sir.
03:28If there's anything else you want, let me know.
03:31It's me.
03:32Book flights to Korea.
03:33Now.
03:34To Korea?
03:36And what for?
03:37I have to do something.
03:38My parents are coming to visit this week.
03:40Can we go next week?
03:41Then I'll go ahead and you arrive later.
03:43If you go, we have to go together.
03:45We swore we would always be together.
03:48How long will we stay there?
03:49I can't know.
03:50How can you not know? I haven't even packed my bags.
03:52You can buy new clothes and shoes there.
03:55But I have to pack all my things.
03:56Pack everything. You have 10 minutes.
03:58I'll see you at the airport.
03:59Well, he'll have to buy me new things in Korea.
04:01He hung up on me.
04:03Sorry, sorry.
04:04Congratulations on your first day as hotel managers.
04:06I am your instructor.
04:08Welcome.
04:09The foundations of courtesy that the staff of the King Hotel must have are attitude and expression.
04:15We must make our guests feel welcome and also project that attitude.
04:20It means that courtesy that is not genuine is not courtesy.
04:24We must always be ready to genuinely smile at the guest.
04:29Sonsara, tell me, what's happening?
04:32Did you do something wrong?
04:34I?
04:34What did you do to make a guest staying in the suite come all the way to the lobby to find you?
04:40Did you make a mistake?
04:41I don't believe it.
04:42I took care of everything, including the wake-up call.
04:45Hurry up, and I'm warning you not to involve me.
04:48Did you understand?
04:49Work on your smiles while you wait.
04:51How can I help you, ma'am?
04:53I am in charge of receiving the download at this time.
04:55Wasn't that the alarm clock call this morning?
04:57Yes, I did it.
04:58At the moment he asked her.
05:00Isn't that me?
05:03How can that be?
05:04It is a great honor to be here at our hotel.
05:06I've had countless wake-up calls from hotels all around the world.
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