00:02When Jordan Sunker shipped his car from Melbourne to Perth, the cost of transport wasn't the only price he paid.
00:09When I picked up my car, I opened the boot and half of the stuff was taken.
00:15Items worth thousands of dollars, including clothes and memorabilia, gone.
00:20When cars are shipped into state, they have to be unlocked at ports and on ships, so workers can on
00:25and offload them.
00:26When Jordan tried to report the theft to police in WA and Victoria...
00:31They basically didn't give much help, yeah, because they're unsure of where it happened.
00:37And yeah, so I was sort of stuck for options.
00:41Elu and Amanda Del Valle had a similar experience.
00:44They will just simply point the finger and say, go to Melbourne, you've got to report there.
00:49And then you will go to Melbourne police and they will say, no, you live in Perth now, so you've
00:54got to file the report there.
00:55If we have to say something somewhere in case somebody else is considering to send their car by ship, we
01:02don't want this to happen to anyone.
01:04WA police acknowledged this particular case was complicated because the jurisdiction where the offence occurred was unknown.
01:11Victoria police referred queries to the Australian Federal Police while also suggesting it could be a civil issue.
01:18Figuring out who is responsible for shipping theft is complicated because there are multiple companies involved in the process, with
01:25items potentially stolen from depots, ports or ships themselves.
01:30The possibility is that someone somehow can take advantage of the loopholes in the system.
01:36Transport company DASMAC says it's repeatedly raised the issue of cargo theft with police and government agencies.
01:42We'd like some clarity around which agency is in charge of these sorts of crimes so that we can have
01:49a process to report and they can be followed through.
01:52It's not a hard fix. It's just that no one wants to take responsibility.
01:55Until then, the safest option removing all valuables before transportation.
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