00:29Transcribed by ESO, translated by —
00:59Transcribed by ESO, translated by —
01:00We use over 300 tons of ice to create the hotel, and guests are surprised to know how much snow.
01:07Over 10,000 tons.
01:09Wow, that's a lot.
01:10Luckily, Norway has plenty of snow and ice.
01:15These blocks were created by carefully smoothing the ice on our river as it freezes, then harvesting it for storage
01:25in a nearby cave.
01:28Everything we see melts in summer.
01:31And we have different artists and artisans help us build again each year, so every stay is truly once in
01:38a lifetime.
01:39And here we have your room.
01:45The Koi Suite.
01:51Wow.
01:53Oh, it's frisk.
01:55Our guest's suites are slightly warmer than the rest of the hotel.
01:59About three degrees below zero.
02:01Not too, too cold.
02:04It's quite invigorating when you're used to it.
02:08As we say, you will feel some plummen i egg, like a yoke in an egg.
02:14Okay, that's adorable.
02:15Some plummen i eggen?
02:18That's very good.
02:20These fish were hand-carved by famous Norwegian ice sculptor Anna Szegestad Ryd.
02:26He won the Boreal Forest Prize at the Harbin Ice Sculpting Competition last year.
02:30Beautiful. Isn't that beautiful?
02:31The bed is made of ice?
02:33Yes, isn't that charming?
02:34And I highly recommend trying our complimentary house brandy.
02:38The bed is made of ice.
02:39It is distilled locally from ice wine, and I assure you it is quite special.
02:44Ice.
02:45Helen.
02:46We are sleeping on an ice bed.
02:48I could have saved that hundred grand and frozen my eggs right here, jokes and all.
02:52Now, one more thing.
02:53Your bathrooms are around the corner, in the hall to your left, and if you keep going in
02:58that direction, you get to our hot tub deck, which is always open.
03:02As I'm sure you've noticed, the sky is quite wonderful this time of year.
03:06Anything else you need, please do not hesitate to let me know.
03:10Thank you, Bjorn.
03:12Oh, thank you very much.
03:14I hope you both have an enjoyable stay.
03:16Good night.
03:18Excellent.
03:19Good night to you also.
03:20Okay.
03:29This is amazing.
03:31How did I not realize that the bed would be made of ice?
03:36We just flew 16 hours to get frozen like Walt Disney.
03:39Walt Disney wasn't frozen.
03:40That's a myth.
03:41And look at this place.
03:43It was worth the trip.
03:45I mean, do we absolutely have to go every wacky place Rick Steves recommends?
03:49I mean, would it be so bad to stay somewhere that's not an experience, but just a really
03:55nice hotel?
03:56Canopy book?
03:58Doesn't it feel kind of nice?
04:01My skin feels so awake.
04:04Oh my God, seriously?
04:08Who knew?
04:09Hell is in Norway.
04:10Oh, come on.
04:11This is completely your bag.
04:12You love feeling bad.
04:19What are you doing over there?
04:20Looking for your cell phone.
04:22Val should have numbers by now.
04:23Oh, I already talked about the airport.
04:25Come over here.
04:26Get under these blankets.
04:27There's something.
04:27You talked about?
04:29What did she say?
04:34It's on the list.
04:36Congratulations.
04:38Good.
04:39Great.
04:40Yeah.
04:40Now come over here.
04:41Have some brandy.
04:42It's so good.
04:44Where on the list?
04:45Oh, God.
04:46Stop it.
04:46It's a bestseller.
04:48I know.
04:48I'm just curious where.
04:50Top 20.
04:52Top 20?
04:53Yeah.
04:54But like closer to 11 or closer to 20?
04:57You're impossible.
04:59You're the most impossible bestselling author I know.
05:03Come over here.
05:04Why?
05:05Just come here.
05:07Look at this.
05:10That is amazing.
05:15Oh, God.
05:16I always wanted to see it.
05:17One time in Canada I came close, but this is so much better than I ever imagined.
05:25Kind of looks like a screensaver.
05:26Oh, yeah.
05:26Stop.
05:27Stop.
05:27Stop.
05:28Sit.
05:31Here you go.
05:33There.
05:34Isn't that warmer?
05:35Warmer than what?
05:39You can almost hear it, can't you?
05:44Oh, it's turning purple.
05:49Look at that.
05:54Guess what?
05:56Sitting on a block of ice makes you feel like you have to pee.
05:59Okay.
06:00So pee.
06:01Yeah, but is the toilet going to be made out of ice?
06:03What if I stick to it?
06:04Here, don't pee, but shh.
06:06Shh.
06:09Oh, shit.
06:25Hi, look.
06:28Somebody's hungry.
06:28on a roll. Oh,
06:31shit. Oh,
06:35Oh, oh, oh, oh, oh
06:38Oh, oh, oh, oh, oh, oh
07:06Uh, this is your captain speaking. Fingers crossed, hopefully we've seen the last of that rough air. Should be smooth
07:13sailing for a while. So we're gonna go ahead and turn off that fasten seatbelt sign.
07:19Feel free to move about the cabin, Carol.
07:48May we get you anything? Nope. Uh, who's flying today? Carol. On the flight deck is Captain John McConnell. And
07:57also, First Officer Tom Deegan. These individuals have a combined 51,619 hours of flight time.
08:04And between the two of them, they've piloted every variant of this capable and trustworthy Airbus A330 aircraft. You're in
08:11good hands.
08:14That's weirder than the gal from TGI Fridays. You doing this because she freaked me out?
08:18Uh, that's an affirmative, Carol. Please stop that.
08:22It's much more spacious up in first class. Sure you wanna be more comfortable there? It has live-flat seats.
08:28You could get some rest.
08:29I'm fine when I'm out. Thank you.
08:54Back in Spain, that was all the English speakers, right?
08:57Anyone with conversational ability, yes.
08:59Tell me about the non-English speakers.
09:01Certainly. What would you like to know?
09:03Anything. Everything.
09:05Well, let's see. There's Bora Kolak, a 60-year-old candy vendor in Istanbul. He speaks Turkish in Los Cats.
09:12In Bali, there's Aida Udui, 23, speaks Indonesian Balinese. She's a contortionist and a dancer.
09:20Performs the barong, the lagong, jibog. It's all quite exquisite.
09:24I'm sure. Keep going.
09:25Uh, Sidona Melis, in Sardinia, is a fisherman. Or he was, but he's 89 and retired. There's Mary Cuxiacintola, lives
09:34in Masaru Lesotho.
09:35What, what does she do?
09:36Her family raises Basura Ponius, but she's only eight years old. She hasn't decided on the profession.
09:42Next.
09:44Abdul Karim Al-Shari lives in Aiden, Yemen. He's a 37-year-old muezzin.
09:49Muezzin, that's a... What is that?
09:52He sings a cult of prayer. He has a powerful tenor voice. He also loves cats.
09:59Okay. But are there any medical doctors, any, any scientists or an expert of some kind?
10:07Oh, yes. According to Time Out Magazine, Takeoki Tanaka Nosaka makes the best Udo noodles in the entire Keihanshin in
10:14Mexico.
10:14That's not what I meant. Nope.
10:17Alright, that makes, what, um, six. So, you didn't say anything about the guy from, uh, where was it? Uh,
10:27Paraguay. What about him?
10:28Uh, his name is Manuso Zoviedo. We weren't aware of him for the first 33 hours. He manages a self
10:34-storage facility in Asuncion. So far, he hasn't really communicated with us.
10:42Ha. I want to talk to him. He only speaks Spanish. And a bit of Guarani. Do you want us
10:48to translate for you?
10:49No. I'll manage. First thing, once I get home.
10:55We could try him right now, if you like.
11:14He's been a bit reluctant to get in contact.
11:33Try it again.
11:54Uh, hola, senor? Ma'amu?
11:58I think... I think we got, uh, cut off or something. Try him again.
12:22Hello, I'm Carol Sturka. Uh, I'm from the United States.
12:29It's...
12:35Get him back.
12:39Get him back.
13:01We're sorry, Carol. We don't think it was personal.
13:04No.
13:04No.
13:11No.
13:12No.
13:19No.
13:22No.
13:23No.
13:29No.
13:37Hi, Carol.
13:39Really?
13:40Please let us know if there's...
13:42Carol, one second!
13:44Kim, we have something for you.
13:54We gathered all the mail that was in transit for you.
14:00We think you're really going to like what's in the box.
14:12Anything else we can do for you, just let us know.
15:54Hi, Carol.
15:55What can we do for you?
15:56What exactly do you know about what's in this box in my mail?
16:00Helen ordered it for you.
16:02You'd been so stressed out on the tour.
16:04You tried one in the Atlanta airport, but you said it was too expensive, so Helen bought one online.
16:11Did she?
16:11She thought it would make a nice gift to celebrate the end of the tour.
16:16A homecoming present.
16:21Carol?
16:25Okay.
16:25Here's what's going to happen.
16:28You're going to forget everything you know about Helen.
16:30Every memory, every thought she ever had.
16:33Get her out of your head.
16:35Heads.
16:36Carol, we apologize.
16:38Never mention her again.
16:39Never think about her again.
16:41Only I get to remember her.
16:43You got that?
16:43Only me.
17:00How come you know he was a big dummy?
17:03Well, there were already three other people in town.
17:08But that's beside the point.
17:10One day, I got up the courage to go up to mean old lady Hickenlooper and ask her why she
17:15always frowned.
17:16Well, she had been born with no smiling muscles.
17:22I pointed out that a frown is just a smile turned upside down.
17:28So from then on, whenever I'd go by, she'd stand on her head and wait.
18:00What the hell?
18:39Good morning, Carol.
18:41What's with the food?
18:42It's the exact meal you had at that B&B you stayed at in Provincetown.
18:472012?
18:482012? Remember? You were there to see the Indigo Girls.
18:51You were very complimentary of the chef that morning.
18:54It really stuck with her.
18:55The sorghum flour and the pancakes...
18:58So you took it upon yourself to make me breakfast?
19:01Well, we knew your fridge was pretty bare.
19:03You've only got tonic water, half a carton of oat milk, a jar of green olives, a jar of black
19:08olives, a jar of red olives.
19:10I told you Helen was off limits.
19:12Yes, of course, Carol.
19:13So, how the...
19:15How do you know what is in my fridge?
19:18Teresa for Merry Maids.
19:20You had them clean up just before you got home from the book tour.
19:24Is the food not to your liking?
19:26Would you like us to make you something else instead?
19:28Nope.
19:32I want you to leave me alone.
19:51I want you to leave me alone.
19:53Shows what you know, fuckers.
19:54It's three quarters of a carton.
20:23It's three quarters of a carton.
20:34What the fuck?
21:05What happened to Miss Brouts?
21:07Are you the Grinch who steals supermarkets?
21:09So sorry, we're consolidating resources to centralize useful items for distribution.
21:15Food, medicine, anything helpful from stores or businesses, or what used to be private
21:20homes.
21:20It's just more efficient.
21:23Fine, fine.
21:25I get it.
21:26Is there something specific you need?
21:28We can deliver to you anytime, anywhere.
21:30I am not going to call you every time I need something.
21:33I don't want you waiting on me.
21:36I am a very independent person, okay?
21:39I always have been.
21:41I fend for myself.
21:43I just want my sprouts back.
21:46Absolutely.
21:47Will do.
21:48Okay.
21:50Great.
21:53So, what, um, can we say Friday, maybe?
21:59I just need a rough estimate of when I should come back.
22:03we'll be there in a moment.
22:32We'll be there in a moment.
22:32Let's go.
23:03Let's go.
23:56Let's go.
24:01Carol, may we sneak past you here?
24:04Let's go.
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