00:05the pharmacy is a great first port of call for health advice on minor health issues and medicines
00:11many pharmacies have extended hours and no appointment is needed they have consulting
00:17rooms if you want to talk to someone in private about your symptoms they can help with things
00:23like aches and pains bites and stings and skin irritations pharmacists are highly qualified
00:30healthcare professionals and can also advise whether another NHS service is required click
00:36on www.nhs.uk for locations and opening hours your GP surgery is there for illnesses that will not go
00:49away after self-care or advice from your pharmacy the team will review your requests to see if you
00:57need an urgent appointment they can help with things like infections that have taken a hold
01:03or a flare-up of long-standing illnesses like bronchitis or diabetes if it's urgent and your
01:10GP surgery is closed call NHS 111 and they will make sure you get the care you need the GP
01:18Gloucester
01:19Health Access Centre at GL1 2TZ is also open seven days a week call in advance on 01452
01:28336290 to check appointment availability our units treat children and adults for a range of minor injuries
01:39and illnesses in a calm environment and there is free parking people are seen and treated promptly
01:45based on clinical need staffed by highly trained nurses and paramedics there are six units across
01:51the county and you don't need to live in that area to use one our units are open from 8
01:57a.m to 8 p.m
01:58every day including the weekends with the last walk-in patient seen at 7 30 p.m we can help
02:05with
02:05things like sprains simple fractures wounds that may need stitches and minor illness by using the
02:11111 service you can have a booked appointment at the most appropriate unit for your needs it's still
02:16possible just to walk in but you may have to wait longer to be seen you can also check the
02:21details on
02:22the ASAP gloss NHS website and app if you think you may need the emergency department or to get the
02:31right advice and care 24 7 click 111.nhs.uk or call 111 the 111 phone service is supported by
02:40a local
02:40doctor-led assessment service 111 can arrange a call to the clinician book you a GP appointment or an
02:47appointment at community minor injury and illness unit you can also click or call 111 for urgent
02:53mental health support please keep 999 and the emergency department clear for life-threatening conditions and
03:00serious injuries
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