As part of the Pakistan NextGen Hospitality Challenge (PNHC) 2026—Season 2, students from the Front Office Management category participated in an insightful educational visit to the prestigious Nishat Hotel. This industry exposure provided aspiring hospitality professionals with a valuable opportunity to observe real-world front office operations and guest service standards in a luxury hotel environment.
During the visit, students were introduced to key aspects of front office management, including reception procedures, reservation systems, concierge services, guest relations, and the use of modern property management systems. Hotel professionals shared their expertise, offering practical insights into delivering exceptional guest experiences and maintaining international hospitality standards.
Organized under the visionary leadership of Ahmad Shafiq, Founder, President & CEO of COTHM Global, the visit aimed to bridge the gap between academic learning and industry practice. The interactive session enabled students to enhance their communication, professionalism, and operational understanding, preparing them to excel as future leaders in the hospitality sector.
This enriching experience reflects PNHC’s commitment to nurturing skilled and industry-ready professionals, empowering the next generation to contribute meaningfully to Pakistan’s growing hospitality industry.
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