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  • 13 hours ago
Uber Eats, the largest delivery platform in Taiwan, has announced an increase in commission fees for its vendor partners starting in July, alongside a newly passed law for courier labor protection. But it’s left consumers worried about heftier bills.

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00:01Delivery couriers weave through city streets to pick up lunch orders on a rainy day.
00:06But soon, some of these orders may cost restaurants and stores more.
00:11Uber Eats, the largest food delivery platform in Taiwan,
00:14says it's looking to raise commission fees for its vendor partners in July.
00:19Restaurants will see a 2.5 percent increase,
00:22and stores will pay 3 percent more for each order.
00:25Some restaurant owners are already worried.
00:44There are concerns about those increased costs being passed on to buyers.
00:49It's probably going to grow, I'm going to think.
00:52If it's not really far, I'm going to go straight to buy.
00:56The price hike will start alongside a newly passed law
01:15that offers basic protections for couriers working for these platforms.
01:19Uber Eats says the hike will offset the costs from that law.
01:23But some delivery workers say the law just gives an opportunity for the platform
01:27to shift the costs to someone else.
01:53With so many restaurants and stores working with delivery platforms,
01:57discussions over who should bear the cost of delivery will drag on.
02:02Alex Chen and Irene Lin for Taiwan Plus.
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