00:02hello sir please help me up where are we going excuse me the hotel staff
00:11doesn't help our clients get up the stairs for they are all self-sufficient
00:16people oh but I'm unable to climb the stairs
00:22myself and your ramp is blocked oh for such cases we have a button to call an
00:31assistant
00:32sure
00:54well doesn't work of course it doesn't work
00:57Because everyone in the hotel climbs on their own, too.
01:02On top of that, sir, your vehicle will stain our floor.
01:09Okay. Where I can clean my wheelchair?
01:12Oh, we have a water pump over there.
01:16Go straight and to the right.
01:24Sure.
01:32No, no, no. It's all good. It's all good.
01:34But just make sure that the electrical system is working fine.
01:38No screw-ups.
01:41Mr. Rick, welcome.
01:44We weren't expecting you so early.
01:46Surprise!
01:48Listen, guys, I've got a really important meeting coming.
01:51The potential buyer of this hotel is going to be here really, really, really soon.
01:56Okay?
01:57This is my last chance to avoid bankruptcy.
02:00So no surprises and make sure everything is perfect.
02:04Got it?
02:04Yes, sir.
02:05Of course.
02:08Where's my coffee?
02:10One minute. One minute.
02:17Hey, buddy.
02:22The room is in the far wing just for our creep.
02:26Do you think the boss wouldn't notice our wheelchair guy?
02:29Hmm.
02:30If we close the elevator for one day, he'll definitely stay in his room.
02:36Mm-hmm.
02:37Mm-hmm.
02:42Hi.
02:44Hello.
02:50Your number is 709.
02:53Oh, uh, it's the 7th floor.
02:58This is the only room that's currently available.
03:02Okay, maybe you have something on the ground floor.
03:07Mr. Cross, unfortunately, only presidential suites are available on the ground floor.
03:14And, judging by your equipment, they are not affordable for you.
03:22All right, no problem. I'll have a presidential suit.
03:34Randy, help Mr. Cross with his luggage and take him to his room.
03:40Of course.
03:43Mr. Cross, our hotel is known for our comfort.
03:48Please, make sure you wouldn't bother our guests with a squeak of your wheels.
04:00Have a good rest and happy trails.
04:04Thank you, sir.
04:20Coffee!
04:22Yeah, coffee.
04:23Sure, yeah.
04:37Hey, sir.
04:38I'm sorry.
04:39Could you please...
04:42Oh, all right.
04:48Excuse me, sir.
04:49Could you please help me with this cake?
04:51Mr., I'm terribly sorry, but you're preventing our guests from normal eating,
04:54and you're spoiling their appetite with your appearance.
05:01All right, but I'm also your guest, and I also want to...
05:04Of course you are.
05:05So please help yourself and enjoy the meal.
05:19Oh, oh my...
05:21I'm so sorry, guys.
05:25Sorry for the inconvenience.
05:26Our chef will prepare new and tastier cookies.
05:31I'm sorry, sir.
05:32It was an accident.
05:33I didn't mean to...
05:34I'm asking you, Mr. Cross, to please leave the restaurant.
05:42All right.
05:43Sure.
05:45Sure.
06:03What are you doing, you idiot?
06:04Get out of my way.
06:05The buyer's going to be here any minute now.
06:07So I want everything perfect and no surprises.
06:10You got it?
06:11Yes, sir.
06:11Of course.
06:27Sir, I have to ask you to leave the lobby.
06:31Why, I'm working here?
06:33I'm very glad that you're working here, but soon very special guests will come here,
06:38and we don't want them to see you.
06:42All right.
06:43I'm tired of this.
06:45Speak your mind.
06:46You want to drag me away because I'm disabled, yeah?
06:49Because my wheelchair scares people.
06:52Well, you said it yourself.
06:53Call me the general manager, or who do you have in charge?
06:56Please, please.
06:57No, shh, shh, shh.
06:58Please, call me the manager.
07:02Call me the manager, please.
07:07Hello, sir.
07:08I'm the Ernst Hotel.
07:09Is there a problem?
07:09Yes.
07:11Your employees are just humiliating me.
07:15I demand an apology.
07:20Sir, I'm so very sorry.
07:22Please accept my sincerest apologies.
07:25And you know what?
07:26As a sign of my goodwill, I'm willing to offer you our finest, our most beautiful, our best suite.
07:33And, on top of that, a monthly pass to our spa.
07:39And, I guarantee you, I'll make sure that the ones that are responsible will be punished.
07:48Thank you, sir.
07:50At least one decent person in this room.
07:54I hope this will be a good lesson for everyone.
08:00Absolutely.
08:00I guarantee it.
08:02I'm so sorry.
08:03Please, let me escort you to your room.
08:06Yeah, thank you.
08:15Well, don't you worry, sir.
08:16We're going to settle everything to your satisfaction right away.
08:20It's one of our best rooms.
08:23I can guarantee you that.
08:25All right.
08:33What the...
08:34I truly do hope you enjoy it.
08:36Open the door.
08:38Hey.
08:42Open the door.
08:46Price.
08:47Price.
08:48What's this?
08:48Get rid of it.
08:49It looks like a funeral home and not a hotel.
08:51Randy, I want to see the reflection on my floor.
08:53I'm going to mop it with your head.
08:55The investor's going to be here any minute.
08:57Uh, yes, sir.
08:59Got you, sir.
09:00Hurry up!
09:06Hello.
09:07Mr. Cross.
09:10Oh, really?
09:11Can't make it?
09:13No, it's too bad.
09:14Video conference.
09:15Ten minutes?
09:17Absolutely.
09:18No problem.
09:19Talk to you soon.
09:20Right.
09:20Bye.
09:22Price!
09:23Price, where are you, man?
09:25I need you to set up a video conference room right now.
09:28Sir, should I set up a webcam?
09:31No, no, no, no.
09:33Put on the big screen plasma.
09:35Yeah, yeah, yeah.
09:36That's it.
09:36So I...
09:37So I can show the investor why he's going to shower me with cash.
09:41Yes, Mr. Rake.
09:42Go!
09:42What are you doing here?
09:43Run!
09:47Nice.
09:48This is it, man.
09:52All right, let's go, let's go, let's go.
09:54Let's do this, guys.
09:55Sir, we can start.
09:56Nice, nice.
09:57God, this guy's got more cash than your family ever make.
10:00And has ever made.
10:02All right?
10:02So don't embarrass me, man.
10:04Don't screw this up.
10:05It's our last chance to save our jobs.
10:08We wish you success in the negotiations, sir.
10:11Jesus Christ, Price, you're such an ass kiss.
10:15This guy's going to love you, man.
10:19Good evening, Mr. Cross.
10:20Welcome.
10:23Good evening.
10:25Yes, listen, I'm really sorry that we couldn't have this meeting in person because I would
10:29have loved for you to see our gorgeous hotel with your own eyes.
10:32Sure, I would have loved to have seen it, too, you know.
10:37But all the reviews I've read have been very positive, and I'm sure you guys are running
10:42a really tight ship over there.
10:44Listen, I'm really happy to hear that.
10:46We try our best.
10:48You know, we give 100%, and the word out there, the positive image, that's all we're trying
10:53to do.
10:54So thanks a lot.
10:55Well, yeah, yeah, I am sorry I couldn't be there, but I do want to speed up the process,
10:59so I'm going to go ahead and have my son close the deal for me.
11:05Yeah.
11:06And he just checked into your hotel a few days ago, so he's just there kind of checking
11:11on things, seeing how it goes.
11:13Well, I'm sure he must have had an amazing experience.
11:16Top-level service and the whole nine yards.
11:20Daniel, are you there?
11:22He's going to join the conversation.
11:23Daniel, are you there?
11:24Hi, Dad.
11:24Hi, Dad.
11:26Hey, buddy.
11:27I can't see you too well.
11:30What's going on there?
11:31Yeah, Dad, I'm sorry.
11:33There's just no light in here.
11:35No light?
11:36Yeah.
11:37In the presidential suite?
11:38There's no light?
11:39What's that about?
11:41Yeah, there may be the light there, but the only problem is that I'm not in a presidential
11:49suite, but janitor's closet or something, I don't know.
11:54What did you say?
11:55No, no, no.
11:55It's been a mix-up.
11:57It's misunderstanding.
11:58It's all good.
11:59Seriously.
12:01Oh, and you are here.
12:03Hello.
12:03You should know.
12:04You turned off the light, but the internet is still working, man.
12:08Daniel, are you seriously in a closet?
12:12What is going on there?
12:14Am I going to have to come down there?
12:15I'm going to come down there, and I'm going to see to it that this Donald character is
12:19finished.
12:26Jesus, Mr. Cross.
12:28Oh, God damn it.
12:34Mr. Cross.
12:36I'm so, so, so, so sorry.
12:38Oh, please, accept my apologies.
12:42Why didn't you tell us in the first place?
12:45What would that change?
12:47Wouldn't you humiliate me all the time?
12:49Of course, for you, the only reason to respect a person is money, right?
12:53Is the person in a wheelchair worthy of respect?
12:58Mr. Cross, please, please accept my sincere apologies for the behavior of my staff.
13:05I pray and I beg that this won't affect your decision to buy my home.
13:09Mr. Rich, your employees are angels compared to you.
13:13You are a real villain who allowed contempt and discrimination to thrive in this hotel.
13:19You believe that people like me have disabilities, but the only one who has a disability is you.
13:26Because you are not able to see the human being in yourself.
13:33So, will my father buy this hotel?
13:40Really?
13:41Yes.
13:41Fantastic.
13:42Yeah.
13:42I'm so happy.
13:44But,
13:50only after the bank confiscated from you for your debts and all of you go bankrupt.
13:56Yes.
13:57And you, Mr. Rick,
14:00you will be on the front page of every newspaper
14:03as a hotel owner who discriminates against honest people.
14:09The former owner, actually.
14:16Goodbye.
14:19Oh, yeah.
14:21I want to wish you something.
14:23I want...
14:24neither you.
14:26nor your children
14:27to ever
14:29feel what people like me
14:31feel every day.
14:36Push you up.
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