00:01A mayor has apologised after a pupil with needs in North Tyneside missed more than a year of education, including
00:08GCSE year.
00:09The local government and social care ombudsman found that the council failed to set up equipment for the child to
00:15interact with classmates from home, and ordered £5,900 in compensation.
00:22North Tyneside Mayor Karen Clark offered her apologies and said due diligence processes are in place.
00:28The watchdog said this was the second time it ruled against the council for the same child.
00:34It reported delays caused by equipment issues and a lack of alternative arrangements.
00:39The council says education arrangements are now in place.
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