00:02Merlin Entertainment has paused plans to tighten eligibility for its ride access pass at theme
00:07parks following feedback from people with autism, ADHD and anxiety. The company had intended to
00:13restrict the pass for visitors whose only difficulty is managing crowds, affecting parks
00:17including Alton Towers, Chessington and Legoland Windsor. More than 25,000 people signed petitions
00:23opposing the change, prompting the company to consult further with disabled guests,
00:28specialists and other operators. Merlin said the existing system will continue while exploring
00:33alternative options aiming to maintain fair access. Industry representatives say engagement
00:39and feedback remain central to improvements.
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