00:01One in seven food businesses operating on major delivery platforms, including Deliveroo and JustEat, is now a so-called dark kitchen, according to a university study.
00:11The research found that 15% of all online food retailers in England operate without a customer-facing storefront.
00:19These businesses provide delivery-only services.
00:22Despite their rapid growth, researchers say dark kitchens have lacked a clear and consistent definition, creating challenges for regulators and consumers.
00:31The study, commissioned by the National Institute for Health and Care Research, brought together teams from multiple universities to create the first industry-wide framework for defining dark kitchens.
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