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LearningTranscript
00:00Today we are diving into a book that honestly quietly changed the game for modern work
00:05from the factory floor all the way to the corporate office.
00:08It's Hiroyuki Hirano's five pillars.
00:10Welcome to Unified Consulting Solutions.
00:15My mission here at UCS is to simplify complexity.
00:17And believe me, this book is an absolute magic.
00:20It's all about building a culture of continuous improvement.
00:25So what's our game plan for this explainer?
00:29First,
00:30we're going to dig into the core problem 5S actually solves what Hirano calls work.
00:35Then we'll walk through the brilliant 5S framework itself.
00:40After that, we'll spend some good time on each of the five pillars,
00:43and we'll wrap it all up with some...
00:45That's one of the key takeaways you can start thinking about literally today.
00:48And listen, by the time we're...
00:50If you're done here, you won't just understand the theory.
00:52Nope, you'll actually see your own workplace through a...
00:55brand new lens.
00:56You'll be able to spot inefficiency,
00:58explain the whole 5S system with...
01:00confidence and pinpoint the very first steps you can take to make a real change.
01:03So...
01:05Let's get into it.
01:06So, let's start with the big question.
01:08Why do we even need the 5S?
01:10I mean, it sounds so simple, right?
01:12Just clean up your space.
01:13But the problem Hirano...
01:15What Hirano saw was so much deeper than just a little bit of untidiness.
01:18He argues that companies are like...
01:20living things.
01:21And just like us,
01:21they can accumulate waste and inefficiency.
01:24What he's so brilliant...
01:25This image right here.
01:28This is what Hirano meant by...
01:30a fat factory.
01:31And this fat...
01:32You know, it's not just the physical clutter you can see.
01:34It's that...
01:35extra inventory sitting around.
01:36It's all the unneeded tools and old equipment.
01:38It's every wasted...
01:40second an employee spends searching for a file.
01:42It's those old habits we stick to just because...
01:44well...
01:45that's how we've always done it.
01:46This fat, Hirano says,
01:47slows a company down and makes it less...
01:50competitive in the long run.
01:51I absolutely love this quote because it makes the problem so...
01:55relatable, doesn't it?
01:56A factory.
01:56An office.
01:57It's a living, breathing thing.
01:59And it naturally...
02:00gets dirty.
02:00It accumulates clutter, old papers, stuff you don't need.
02:05Just like we have to take a bath to stay healthy.
02:07A workplace needs a system to wash itself.
02:10And the 5S system,
02:11especially a tool we'll talk about called the Red Tag Strategy,
02:14is based...
02:15basically how a company takes that bath.
02:17But Hirano knew the biggest roadblock isn't just cleaning up.
02:20It's us.
02:21It's human resistance.
02:23You've probably heard these excuses before, right?
02:25Why bother cleaning up?
02:26It'll just get messy again.
02:28Or my favorite,
02:28my desk is a mess but I know...
02:30where everything is.
02:31Hirano actually identified 12 common types of resistance just like these.
02:35They're the real barriers that stop us from getting lean.
02:37And you know what?
02:38Just acknowledging that this resistance exists...
02:40that's the first real step.
02:42So, if the problem is this workplace fat...
02:45and our own natural resistance to change,
02:47what's the solution?
02:49Well, Hirano...
02:50who presents the 5S's not as just some housekeeping program,
02:53but as a deep fundamental...
02:55strategy for a company's survival.
02:57It's the bedrock,
02:58the foundation on which everything else...
03:00is built.
03:00This diagram from the book lays out the whole system just beautifully.
03:04Think...
03:05of it as a continuous cycle.
03:06A loop that just keeps going.
03:08You start with organization.
03:10which then makes orderliness possible.
03:12Once you have an orderly space,
03:13well,
03:14cleanliness becomes...
03:15way easier to achieve.
03:16Then,
03:17that clean state gets locked in through standardization.
03:20But look...
03:20what's right there in the middle,
03:22holding it all together?
03:24Discipline.
03:25Without that,
03:25the whole thing just falls apart.
03:27This is not a one-time project.
03:29It's a completely new...
03:30way of working.
03:31Okay,
03:31so let's quickly put some names to these 5 pillars.
03:34First...
03:35up is SADI or organization.
03:37This is all about sorting through your stuff
03:38and getting rid of what's not needed.
03:40Simple.
03:41Second...
03:41is SATAN or orderliness.
03:43This means finding a specific...
03:45logical home for everything you decide to keep.
03:47Third...
03:48we have say-so or cleanliness.
03:50which is about keeping the place spotless
03:51and, as we'll see,
03:52it's also a form of inspection.
03:54Fourth...
03:55is SEIKETSU or standardization.
03:57This is where you create the rules and systems
03:59to make the first 3 pillars...
04:00a daily routine.
04:01And finally,
04:02number 5...
04:03is SHITSUKE or discipline.
04:04This is the...
04:05the commitment...
04:05the habit...
04:06of following the rules...
04:07every...
04:07single...
04:08And this next point...
04:10is absolutely critical.
04:11I really want this to sink in.
04:135S is not...
04:15the end goal.
04:16As you can see in this diagram,
04:18it's just step 2 in building a true...
04:20truly world-class system like Just-In-Time.
04:22You just can't do advanced stuff like quality assurance...
04:25or rapid machine changeovers...
04:27if you're standing on a foundation of total chaos.
04:29Here are no...
04:30very clear on this.
04:31He said there's no such thing as a factory
04:32that manufactures well without a strong...
04:355S foundation.
04:36It's the ticket to the game.
04:37You can't play without it.
04:39So let's start...
04:40building this thing from the ground up.
04:41Starting with the first two pillars...
04:43Siri and Satan.
04:44These...
04:45two...
04:45they're a team.
04:46They work together to tackle clutter head-on.
04:48It's all about deciding...
04:50what stays...
04:50what goes...
04:51and where the things that stay are going to live.
04:54Now a lot of people...
04:55mix these two up.
04:56But the difference is actually super important.
04:58Organization or Siri...
05:00is like the great sorting ceremony.
05:02It's a really tough evaluation...
05:03of every single thing you have.
05:05every tool...
05:06every file...
05:07and you have to ask one question.
05:08Is this absolutely...
05:10necessary for the work being done right now?
05:12If the answer is no...
05:13it's gotta go.
05:14Only after...
05:15you've cleared out all the junk...
05:16can you even start with orderliness...
05:18or Satan...
05:19which is about creating...
05:20that perfect...
05:21logical home...
05:21for every item you kept.
05:23So how do you actually do a Siri?
05:25Well, the main tool...
05:26is something called...
05:26the Red Tag Strategy.
05:28It's incredibly simple...
05:29but man...
05:30is it powerful.
05:31First, you pick an area to target.
05:33Second, you go around...
05:34and attach a...
05:35bright red tag...
05:36to anything you even suspect...
05:37is unnecessary.
05:39Third, you move...
05:40all those red tagged items...
05:41to one central holding area...
05:43so everyone can see the waste.
05:45Finally, you set a deadline.
05:47If nobody can make a good case...
05:48for needing an item by that date...
05:50it gets thrown out...
05:51sold or recycled.
05:52Done.
05:53And this is exactly...
05:54what it looks like in...
05:55the real world.
05:55Just look at this...
05:56cluttered locker.
05:57The second you start...
05:58applying those red tags...
06:00the problem becomes obvious...
06:01right?
06:02It forces a conversation...
06:03do we really need all...
06:05this stuff?
06:05Has anyone even touched...
06:06this in the last year?
06:07That little red tag...
06:08is basically a visual...
06:10question mark...
06:10that is screaming for an answer.
06:12It makes the idea of waste...
06:13Okay, so once you've...
06:15cleared out the clutter with Sari...
06:16the focus shifts to...
06:18Satan...
06:18orderliness.
06:20And the ultimate goal here is simple...
06:21eliminate the waste of searching.
06:23You know, Hirano pointed out that...
06:25five minutes spent looking for a tool...
06:26might not seem like a big deal...
06:28but those five minutes become...
06:29every...
06:30everything when a machine is down...
06:31and you're losing money.
06:32A place for everything...
06:33and everything in its place.
06:35It means anyone...
06:36even the new guy on his first day...
06:38should be able to find...
06:39any tool in second.
06:40and know exactly where to put it back.
06:42Alright, so you've sorted...
06:44and you've set...
06:45things in order.
06:46Fantastic.
06:47But...
06:48how do you keep the workplace...
06:49from...
06:50slowly sliding back into chaos?
06:52Ah, that is the job of our next two...
06:55pillars...
06:55cleanliness...
06:56and standardization.
06:58This is where we go...
06:59from a one-time project...
07:00to a daily culture.
07:02Now, when Hirano talks about...
07:03cleanliness...
07:04or...
07:05so...
07:05he means so much more...
07:06than just sweeping the floor.
07:08The core idea is...
07:09cleaning...
07:10as inspection.
07:11Think about it.
07:12When an operator...
07:12is wiping down their machine...
07:14they aren't just...
07:15making it shiny.
07:16They're actually checking it.
07:17They can spot a tiny oil leak...
07:19a loose...
07:20bolt...
07:20a frayed wire...
07:21things you would never see otherwise.
07:23This daily cleaning...
07:25becomes your first line of defense...
07:27preventing big breakdowns...
07:28before they can even happen.
07:29And that...
07:30brings us to a really crucial leap...
07:31standardization...
07:32or seiketsu.
07:33Hirano explains...
07:35the first three S's...
07:35are activities.
07:36They're things you do.
07:37Seiketsu, on the other hand...
07:38is the state.
07:39It's a...
07:40condition you maintain.
07:41This is the pillar...
07:42that turns the new and improved way...
07:43into the normal way.
07:45You do this by creating...
07:46clear, visual standards...
07:47like painting outlines...
07:48on a tool board...
07:49putting labels on...
07:50every single shelf...
07:51making simple checklists...
07:52It's all about making...
07:53the right way...
07:53the easiest way.
07:55And this...
07:55this is the transformation...
07:57we're shooting for.
07:58On the left...
07:59you see the before...
08:00it's pure chaos.
08:01You have no idea...
08:02what you have...
08:03what's missing...
08:03or...
08:04if anything...
08:05even works...
08:05it just screams...
08:06waste and delays...
08:08then...
08:08look at the right...
08:10that's the after...
08:11it's clean...
08:12it's visual...
08:13it's orderly...
08:14that represents...
08:15efficiency...
08:15quality...
08:16safety...
08:17and honestly...
08:18pride in your work.
08:19This is the...
08:20visual workplace...
08:21the first four pillars...
08:22and now...
08:23we've arrived...
08:23at the final pillar...
08:25the one that...
08:25really holds...
08:26the entire structure together...
08:28it's the most difficult...
08:29the most...
08:30human...
08:30and without a doubt...
08:31the most important one...
08:33shitsuke...
08:34or...
08:35discipline...
08:35this is what makes...
08:365S stick...
08:38this quote from Arano...
08:39just cuts right...
08:40to the chase...
08:40you cannot...
08:41enforce...
08:42discipline...
08:42with checklists...
08:43and audits alone...
08:44it's...
08:45not about catching people...
08:46doing something wrong...
08:47it's about leaders...
08:48consistently doing...
08:49the right...
08:50discipline...
08:50discipline is taught...
08:51by example...
08:52when a manager...
08:53walks right past...
08:54a piece of...
08:55crash on the floor...
08:55they're sending a loud...
08:56and clear message...
08:57that the standards...
08:58don't really matter...
08:59but...
09:00when they stop...
09:00pick it up...
09:01and put things back...
09:02where they belong...
09:03they're showing everyone...
09:04what's expected...
09:05it has to start...
09:06at the top...
09:07and to help leaders...
09:08actually do this...
09:09Hirano gives us this...
09:10simple roadmap for success...
09:11he says...
09:12don't just rely on tools...
09:13give people constant...
09:15encouragement...
09:15keep your explanation...
09:16simple...
09:17get everyone involved...
09:18and finally...
09:19be disciplined...
09:20yourself...
09:20he says...
09:21leaders should get upset...
09:22at bad conditions...
09:23not at people...
09:25it's such a powerful...
09:26guide for building...
09:26a real 5S culture...
09:28okay...
09:29we...
09:30have covered a lot of ground...
09:31haven't we...
09:31from the whole problem...
09:32of workplace fat...
09:34all the way to the 5...
09:35pillars that are the solution...
09:36so let's just take a moment...
09:37to wrap it all up...
09:38with the key takeaways...
09:39so you...
09:40can start making...
09:40these pillars work for you...
09:42so here it is...
09:43in a nutshell...
09:44Sari...
09:45sort out and get rid of...
09:46everything you don't need...
09:47Satan...
09:48set everything you kept...
09:49in its process...
09:50proper place...
09:51CISO...
09:52keep the workplace clean...
09:53and use that cleaning time...
09:54as in...
09:55inspection time...
09:56Seikatsu...
09:57create the simple rules...
09:58that make this the new normal...
10:00and finally...
10:01Shitsuke...
10:02the discipline...
10:02led by example...
10:03to make 5S a habit...
10:05for every single person...
10:06every single day...
10:07so I'm going to leave you...
10:08with a question...
10:09a little piece...
10:10of homework...
10:11the next time you're at work...
10:12just look around...
10:13with these new eyes...
10:15where is the fat hiding...
10:16in your environment...
10:17is it a messy supply closet...
10:19a cluttered server room...
10:20a disorganized...
10:21shared drive...
10:21on your computer...
10:23and which one of these pillars...
10:24gives you that...
10:25first small step...
10:25you can take...
10:26maybe even tomorrow...
10:27the source for this deep dive...
10:29has been Hero...
10:30Yuki Hirano's...
10:30incredible book...
10:31it's a real must read...
10:32if you're serious...
10:33about operational excellence...
10:35thank you so much...
10:36for joining us...
10:36for this explainer...
10:37from Unified Consulting Solutions...
10:39we hope you feel...
10:40better equipped...
10:40to simplify...
10:41your own complexities...
10:42and build a much better workplace...
10:45outside of your mind...
10:46boom mic...
10:47boom mic...
10:47not działa...
10:47you know...
10:48Sbildiv 때문에...
10:49meatsspotart money...
10:50... whichever not Ryan...
10:50is it a bit just one...
10:51because...
10:51it's almost a...
10:52you know...
10:52we're out here...
10:53absent...
10:55so...
10:56we're out here...
10:57and...
10:57and this is...
10:58we're out here...
10:58and this has a way...
10:59here...
11:00there...
11:04so...
11:05Und...
11:06it's probably gonna run out...
11:07too...
11:08Trust me...
11:09it's...
11:10and...
11:11it's...
11:11well...
11:12I...
11:13I hate...
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