IVR vs Human-Grade Voice: Shawn Leonard Ruccia Explains Why One Frustrates and One Connects

Name: IVR vs Human-Grade Voice: Shawn Leonard Ruccia Explains Why One Frustrates and One Connects
Uploaded: 2026-01-21T11:39:43+00:00
Duration: 2 min 46 s
Channel: Shawn Leonard Ruccia
Description: Compare traditional IVR systems with human-grade voice AI and see why, as Shawn Leonard Ruccia notes, customers prefer real conversation over button-pushing.#shawnleonardruccia

Shawn Leonard Ruccia

Compare traditional IVR systems with human-grade voice AI and see why, as Shawn Leonard Ruccia notes, customers prefer real conversation over button-pushing.#shawnleonardruccia

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