00:00Tens of thousands of homes across Kent and Sussex remain without water.
00:06Kent County Council has declared a major incident as Southeast Water Works to restore services.
00:12The company says Storm Goretti freezing temperatures, burst pipes and power cuts reduced treatment capacity.
00:19Around 25,000 properties are affected, with some areas facing intermittent supply.
00:26Schools and businesses have been forced to close.
00:29Southeast Water says tankers, bottled water deliveries and repair teams are in place,
00:34while the government says the company is being held to account as investigations continue
00:39into resilience and previous performance concerns raised by ministers.
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