00:00ChatGPT becomes WebMD. 40 million Americans seek health advice online.
00:06Over 40 million Americans are now pinging ChatGPT every day with health questions,
00:11and a surprising chunk of that traffic has nothing to do with WebMD-style symptom panic.
00:17According to Axios, OpenAI's data shows that more than 5% of all ChatGPT messages are health-related,
00:24with roughly 70% of those chats happening outside normal office hours,
00:28which tells you exactly how many people are using AI as an after-hours stand-in for doctors, insurers, and HR benefits portals.
00:36In a year when Affordable Care Act subsidies expired, marketplace premiums spiked an average of 26%,
00:42Medicare Part B jumped almost 10% to just over $200 a month,
00:47and employer plans are staring down their steepest hike in 15 years.
00:51An always-on chatbot that can decode medical bills and insurance fine print starts to look like a survival tool.
00:58Users are feeding ChatGPT everything from cryptic explanation-of-benefits PDFs to denial letters and planned brochures,
01:06asking it to spot overcharges, explain mystery line items, and suggest how to appeal claims.
01:12OpenAI's own report brags that people can paste in symptoms and prior doctor advice and get flagged when something sounds potentially serious,
01:20which is exactly the sort of feature that makes healthcare people both curious and nervous.
01:23That nervousness is not hypothetical.
01:27OpenAI is already facing multiple lawsuits, including several in California,
01:31from families alleging that ChatGPT's responses played a role in self-harm and even deaths,
01:37especially around mental health conversations.
01:40Lawmakers have noticed the gap between how people are actually using these tools and how safe they might be.
01:45In 2025, legislators in 47 states floated more than 250 AI and healthcare bills,
01:53with 33 making it into law across 21 states.
01:56Lawmakers have noticed that the purpose of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of the code of
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