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00:00There is a vape in my daughter's chicken nugget from memorable mishaps
00:20To grave errors
00:25And accidents waiting to happen
00:27These are the top ten biggest blunders of customer wars
00:43Kicking off our countdown at number ten fast food foolery
00:52There is a vape in my daughter's chicken nugget
00:57Here's the manager here
01:01Fast food workers are in disbelief after a mom angrily confronts them about a vape in their child's meal
01:08Who has a vape in here?
01:12And when the manager arrives
01:14Let's open up that chicken nugget box
01:17That's what was in there
01:23There was no chicken nuggets
01:24There was a vape
01:25That my daughter opened up
01:27Okay, I'm gonna call my jam
01:29The manager appears determined to make things right
01:33I don't think it's funny
01:35Oh, I don't either, trust me
01:36I'm truly sorry this happened
01:38All right, and I will be in the business
01:39I promise
01:40The parents are given a free replacement meal
01:43The parents are given a free replacement meal
01:44And the phone numbers for corporate
01:46I talked to two different managers
01:49I talked to two different managers
01:51They did review the videos
01:53And seeing the guy put a vape in the chicken nugget box
01:57I assumed he was hiding it
01:59Another employee grabbed the box
02:01And put it in my child's meal
02:03This is a very serious matter
02:05And I really hope that nothing like this happens again
02:08An important reminder for everyone involved
02:12Though it happens rarely
02:14When you're selling in the billions
02:16There's bound to me mistakes
02:18There is a vape in my daughter's chicken nugget
02:22So be patient
02:24Keep perspective
02:25Who has a vape in here
02:28And perhaps most important
02:31Look before you eat
02:34I don't think it's funny
02:35Oh, I don't either, trust me
02:36I'm truly sorry this happened
02:38This DJ's beat isn't the only thing that's pounding
02:42In at number nine
02:44A real headbanger
02:46At a music festival
02:49A DJ pauses his set to greet a friend
02:52And then gets back to the beats
02:56Moments later
03:00A zealous fan pays his respects
03:05But when asked to leave
03:08The fan accidentally pulls the DJ's entire setup
03:13Down with him
03:15And on top of himself
03:19Despite the disaster
03:28The DJ is remarkably unfazed
03:30And seems to have only one concern
03:33Getting the party started again
03:35Other than a nasty bump on his head
03:41The fan is uninjured
03:44And according to audio picked up at the scene
03:47All is apparently forgiven
03:49Proving once and for all
03:58That sometimes good vibes
04:00Can smooth out the biggest blunders
04:03Nothing can smooth out this next mistake
04:09Landing at number eight
04:11Social media self-destruction
04:14Do you want an easy job?
04:16Just go work
04:17And do this delivery
04:18It is possibly the easiest job I've ever had
04:21The best paying job I've ever had
04:22I don't do much
04:23I just sit on the side of the road
04:25Waiting to do these drops
04:26And I just eat, drink, and vape
04:28Every once in a while
04:29All the customers are f***ing like lovely
04:32I haven't had an occasion
04:33Where they've been a f***ing
04:34Seriously though
04:35If you do an easy job
04:36You should just do this stuff
04:37Like it's actually easy
04:38A delivery driver's very positive post
04:41Earns him millions of views
04:43On social media
04:44And unfortunately
04:46A call from his boss
04:48I nearly lost my job yesterday
04:51Because I swore in that video
04:53It kind of
04:54It's kind of bad for the company
04:56Which is kind of obvious
04:57Because obviously this doesn't look very good on them
04:59And apparently
05:00After further consideration
05:02The company issues a final verdict
05:04Yep
05:05I got sacked
05:06And I'm worried if I'm going to be able to pay my rent
05:08In a week
05:08It was disrepute and policy breaking
05:11That I lost my job for
05:12And they also got rid of me
05:14Because apparently I didn't care enough
05:16About the whole situation
05:17I'm now going to go and apply for jobs
05:19So yeah
05:20See you around
05:21So remember
05:23While loving one's job is a good thing
05:26It is possibly the easiest job I've ever had
05:28The best paying job I've ever had
05:30Knowing when to keep that quiet
05:32Is a skill unto itself
05:35Yep
05:35I got sacked
05:36And now I'm worried if I'm going to be able to pay my rent
05:38In a week
05:38Asking for directions can be difficult for some
05:44For our next customer
05:46It's following them that seems to be the issue
05:48Dropping in at number seven
05:51Disastrous detour
05:53At a restaurant in California
05:56We should probably get out of here
05:57Customers record
06:00As what appear to be foot indentations
06:03Start forming in the ceiling above
06:05Which are being caused by a woman
06:07Who, according to news reports
06:09Access the ceiling's crawl space through the bathroom
06:13After one source claims
06:14She asked for directions to the bus stop
06:16And was told that it was up
06:19And to the right
06:21The woman falls 25 feet to the ground
06:39Luckily, no customers or staff are harmed
06:46And the woman who fell
06:47Only suffers minor injuries
06:51Thanks in part to the internet and TV cables
06:55She grabbed on the way down
06:56Oh my gosh
06:59Happy accidents happen all the time
07:03This is not one of those times
07:06In at number six
07:09Ghosts of girlfriends past
07:11When ordering food online
07:13Many customers prefer the convenience
07:16Of saving their address
07:17To a restaurant or delivery app
07:19To reduce the chances that their food
07:21Ends up in the wrong spot
07:23Like this situation in Rochester, New York
07:26Where a driver delivering pizza
07:29To a woman hosting friends
07:31Is explaining what happened
07:32When he went to the address
07:33That was listed on the app
07:35And he goes
07:35Dude, I didn't order pizza
07:37Then the girl comes
07:39And she goes
07:41Well, is there a name with the order?
07:43And I go
07:44Yeah, of course
07:45There's always a name
07:45So
07:46Deanna
07:47And she's like
07:51That's his ex-girlfriend
07:53Oh my God
07:54Is that because she saw you today?
07:57What?
07:58Yeah
07:58That's what s*** is
08:00According to a post online
08:04The restaurant had the address
08:06The woman used to share
08:07With her ex on file
08:09So when she placed her order
08:11The pizza was mistakenly sent
08:13To that place
08:14Which she now apparently shares
08:17With his new girlfriend
08:19What?
08:20We're halfway through the top ten
08:22Biggest blunders of customer wars
08:24Putting one's foot in one's mouth
08:26Seems to be this lady's specialty
08:29At number five
08:30The blame game
08:32For everybody watching
08:34This lady on the phone
08:35She accused me of filming her son's phone
08:37This woman
08:38Believes the man filming her
08:40Stole her son's cell phone
08:42While they were shopping
08:42At a superstore
08:43In Moreno Valley, California
08:45The woman claims
08:48That a phone locator app
08:49Led her to the area
08:51Around the man's car
08:52While the man claims
08:54She followed him
08:55Out of the store
08:56What will happen
08:57When you're wrong?
08:58What happens?
08:59What do I get?
09:00Just an apology?
09:01Sure
09:02That's not good
09:03No, we're staying here
09:04And someone, you give me my phone
09:05Because it marks that you're here
09:06I don't have a phone
09:07No
09:08Ma'am
09:09Nope
09:10You're really crazy
09:10You're following me now
09:12Yep, now I am
09:12Feeling unsafe in the parking lot
09:15The man decides
09:16The man decides to head back to the store
09:18I was going to call you
09:19He accused me of stealing the phone
09:21I have her accusing you on video
09:24That's going to be
09:25When we were in the parking lot
09:26It was marking him
09:27Like right there
09:27What's happening?
09:27But I can't
09:28Suddenly
09:29The woman spots her son walking back into the store
09:33With the missing phone
09:36Exonerating the accused man
09:39Her son found the phone
09:40Her son found it in the car
09:43Excuse me, do you have my son's phone?
09:44So now I'm going to press charges
09:45May I have your name, please?
09:47May I have your name, please, ma'am?
09:48No
09:48No
09:49The woman mutters a curse at the man
09:52Rather than make amends
09:54No
09:55Okay, that's okay
09:56I'll get your license, please
09:57After his video is widely seen
10:00The wrongly accused man
10:02Gets contacted by a discrimination attorney
10:04Whether he plans on suing the boy's mom
10:07Is yet to be decided
10:09What will happen when you're wrong?
10:11What do I get?
10:11Just an apology?
10:12Sure
10:13Okay
10:18We're counting down the top ten biggest blunders of customer wars
10:23This is why putting a square peg in a round hole never works
10:26Squeezing in at number four
10:30Drive-thru debacle
10:31At a fast food drive-thru in Georgia
10:35Damn, damn, damn, damn
10:36Baby, back up
10:37A woman films a customer
10:39Who's gotten himself
10:41Into a bit of a predicament
10:43He can't
10:44It ain't no way to escape
10:45It's first
10:45Ain't no way to escape
10:47I need to stop my head
10:48Hold on, cook
10:50Hold on, baby
10:51Hold on, hold on
10:51He's trying to pull on
10:54He's trying to pull on, y'all
10:56He's trying to pull on
10:58He about to the whole
10:59Look
11:00Uh, no
11:02Stop, Phil
11:05At this point
11:06It seems the only way out
11:08Is through
11:10Do not get out of this car
11:12He is gonna leave
11:14Once the video is widely seen
11:24Someone else who claims to be a family member of the driver
11:31Post a video to social media
11:33Showing that the damage to the truck
11:35Is hard to miss
11:37Let's go outside
11:38I swear, my life is like a movie
11:43You cannot make this shit up
11:45Stop, Phil
11:50Plans aren't always bulletproof
11:53But luckily, some glass doors are
11:56Coming in at number three
11:59No way out
12:00As a customer waits to be rung up
12:04At a cell phone store in Houston, Texas
12:06A man enters
12:08And heads directly
12:09Behind the counter
12:11Hey
12:12Open your wrist
12:13Open your wrist
12:14Open your wrist
12:15Open your wrist
12:16Open your wrist
12:16Open your wrist
12:16It's a robbery
12:18And the man is armed
12:20Open your wrist
12:21Now
12:21But the employees remain calm
12:24And know exactly what to do
12:27They wave the customer and her child safely outside
12:34Then
12:35Lock the man inside the shop
12:38He grabs some merchandise
12:40But immediately realizes
12:42He has nowhere to go
12:46And with no way out
12:50He panics
12:52It does no good
13:04He's left with only one option
13:17Please, please
13:19But his pleading has no effect
13:22And just minutes later
13:24Get your hands up
13:25Get your hands up
13:27The 22-year-old man is arrested
13:36And eventually pleads guilty
13:38To aggravated robbery
13:39With a deadly weapon
13:40He ascends to five years in prison
13:46We're counting down the top ten biggest blunders of customer wars
13:55At number two on our countdown
13:58This is what happens when an arsonist gets more than he bargained for
14:03It's a Sunday morning in Madisonville, Kentucky
14:08And a minivan is parked in the rear parking lot of a barbershop
14:14Which is currently closed
14:16And a few moments after the minivan's door is opened
14:20A woman exits the vehicle with an object in her hand
14:25And according to police reports
14:29Smashes the glass in the barbershop's rear window
14:35Followed immediately after
14:37By this
14:40A man emerges from the van with, according to police reports
14:51A bottle filled with accelerant and a lit fuse
14:55And appears to toss it into the shop
14:57Through the hole in the window
14:59Even though there's no indication that the first bottle ignites
15:02The one he brings out next
15:05Most certainly does
15:10When the bottle breaks
15:13The ignited accelerant
15:15Splashes back onto the man
15:17Catching both legs on fire
15:20After taking a dive
15:28And kicking off a flaming sock
15:33Which appears to extinguish the flames on him
15:37The man returns to the minivan
15:42Retrieves yet another bottle from inside it
15:47Pours some of the apparently flammable liquid on the fire
15:52And tosses the rest into the shop
15:55Before finally
16:01Leaving the scene
16:03According to police reports
16:07Police use the security footage
16:10To identify the man who set the building
16:12And himself on fire
16:14He is arrested the following month
16:17And sentenced to 12 years in prison
16:21And while police believe
16:25There were two women in the minivan
16:26With the man at the time
16:28Neither has been identified
16:31It's unknown why the business was targeted
16:34But fortunately for everyone
16:39There were no other injuries reported
16:41And the damage to the shop
16:43Was according to news reports
16:45Relatively minor
16:47We finally reached the end of our countdown
16:54Accusations aren't the only things
16:58Flying at this job site
16:59Here it is
17:01The number one biggest blunder
17:03Of customer wars
17:04Stock hammer time
17:06In Omaha, Nebraska
17:09I got it right here
17:12A cement truck driver records an angry resident
17:16You gotta regret it
17:17Who moments ago
17:20Accused the construction company
17:22Hired to fix the road
17:23Of parking this pickup truck
17:25On his lawn
17:26You got this
17:27Kerry Jackson
17:30The owner of the company
17:31Is on site
17:32Watching the whole thing unfold
17:34I'm looking at him with the hammer
17:36I don't know
17:37What is he about to do with his hammer
17:38Because I didn't have a clue
17:40Ready?
17:43Yeah
17:43I want that truck off my lawn
17:53Keep doing it
17:55The man is taking out his anger
17:57About the pickup truck on his lawn
17:59By abusing the company's cement truck
18:04And as Kerry and the crew
18:07Continue to wisely keep their distance
18:10He start walking around the backside
18:13Of the concrete truck
18:14And start busting out the back lights
18:16Of the concrete truck
18:17I was in shock
18:19Then adding insult to injury
18:28He makes a mess
18:41Of all the work they've done thus far
18:43And
18:49Himself
18:52As the man makes his way back
18:54To the pickup truck
18:55That started it all
18:57Kerry attempts to calmly intervene
19:00Everything all right?
19:04Everything look all right?
19:06You dumb
19:06I want that truck off my lawn
19:09I'm going to cut that
19:11Then you got no problem
19:13What are you taking pictures for?
19:15I'm going to cut that
19:16Well then you got no problem
19:18I'm going to cut that
19:18But according to media reports
19:23The truck's owner is soon identified
19:26I come to find out
19:27It was a neighbor's truck
19:28Across the street
19:29Police are called
19:33To sort out the situation
19:34The irate resident
19:36Is charged with criminal mischief
19:38And has to pay a heavy fine
19:40He had to pay for the lights
19:44On the concrete truck
19:44He had to pay for the time
19:46The truck was out of commission
19:47He wanted to pay me
19:49For the damages of concrete
19:50I told him no
19:51Because the concrete was still wet
19:53We still had time to fix it
19:55The man later calls Kerry
19:57To personally apologize
19:59Lesson learned
20:02If you're going to file a complaint
20:04Leave the sledgehammer at home
20:06I want that truck off my lawn
20:08And make every effort
20:10To use your words
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