- 9 hours ago
Customer Wars - Season 7 Episode 17 -
Surfer Standoff
Surfer Standoff
Category
😹
FunTranscript
00:00You're so entitled.
00:07Yes, I feel entitled because I'm a passenger.
00:10You're a passenger, but this is...
00:11And this is your job.
00:12It's not my job.
00:13It's your job.
00:14My car.
00:15Be professional.
00:16I can't keep you out of the car anytime I want.
00:25Girl will fit because I'm the fat man.
00:27Say hi to 37,000 people on my...
00:29I don't ever see...
00:31Can you see me?
00:34I see what the hell I don't want to see.
00:36I might look crazy.
00:37I look good.
00:38Because panties people can't wear them, including you.
00:41So don't worry about it.
00:43Don't follow me.
00:44Go away.
00:57Customer complaints.
00:59Are at an all-time high.
01:01You're f***ing positive.
01:03Putting workers on the defensive.
01:07And with labor shortages, supply chain woes, and a 40% rise in violent retail crime, it's
01:15an all-out battle at the checkout.
01:18The customer is always right.
01:22Call the cops.
01:23It's just plain wrong.
01:25I am a customer!
01:26I'm a customer too, Becky.
01:28When it comes to traveling by plane, train, or bus, the amount of passengers packed into
01:36any given space means customers may not have a choice of who they end up next to.
01:41Like this woman, who sits down in one of the only empty seats on a bus.
01:46You're good?
01:48I'm awesome.
01:49Good.
01:49Good.
01:50Good.
01:51But it seems like every time I tell you it's a problem.
01:54I haven't spoken to you.
01:55Can you see him?
01:56And lands in an unexpected confrontation with her seatmate.
01:59Can you see him?
02:00Yeah.
02:01I see what the hell I want to see.
02:02So I see him.
02:03Now, I'm crazy.
02:04Who's unusual hair view becomes the focus of the dispute.
02:10You're the one who look crazy.
02:12No.
02:13I'm not a little crazy.
02:14I look good.
02:16Because people can't wear this.
02:18Including you.
02:19So don't worry about it.
02:21It looks good.
02:22And I know it does.
02:23Because I get compliments all the time.
02:25Can you say that?
02:26Next.
02:26Absolutely.
02:28Bye, Felicia.
02:29Bye, Felicia.
02:30So customers traveling long distances in confined quarters may do best to keep their comments to themselves.
02:40On a flight preparing to depart from Tennessee, a man is assigned a middle seat.
02:47And the woman who is supposed to be sitting next to him is apparently unhappy about his size.
02:54Nothing for you to be sorry for.
02:55According to the man filming, the passenger asks the flight attendant about moving her seats.
03:02But none are available.
03:04I'm just thinking of things out on the body.
03:07Somebody.
03:07Who cares?
03:08Lady, get on your head.
03:11Say hi to 37,000 people on my.
03:13I don't give a.
03:15Oh.
03:17Throw a fit because I'm the fat man.
03:20He said she had another plane to get on as soon as she got off.
03:22That's just going to be tough to make that.
03:24Yep.
03:24Tough to make that connection.
03:25And then you have ruined this thing.
03:27And now.
03:29And now.
03:30And now.
03:31The woman at this point demands to be let off the plane.
03:36Oh, she's.
03:37Oh, that man.
03:39Despite it already being disconnected from the jet bridge.
03:43Her request is granted.
03:45Yeah.
03:47Bye, Ken.
03:50And she exits the plane to the delight of other passengers.
03:53It's unknown if there are any repercussions for her deplaning the aircraft.
04:01The airline does not comment on the incident.
04:04But it serves as a reminder that outspoken altercations with fellow passengers.
04:09Can result in even bigger inconveniences for all involved.
04:17Yeah.
04:19Bye, Ken.
04:20Entrance fees to beaches provide communities with the revenue necessary to maintain the sandy hotspots and provide services like lifeguards, bathrooms, and trash removal.
04:36So some municipalities make it their mission to ensure patrons follow the rules and pay to play on the sand.
04:43Regardless of how you got there.
04:48Along the New Jersey shore.
04:50Local police have stopped a surfer who fails to present a beach badge upon request.
04:55I'm not going to ask you too many more times.
04:57You're not free to leave.
04:59I'm not being safe.
05:00You are.
05:01And you take another step and you'll be arrested.
05:02I promise you.
05:03I promise you.
05:04Because I'm surfing?
05:06Yeah.
05:07Just come here.
05:08No.
05:08According to the police report, the man tells the officer he doesn't need a badge.
05:15Since, as he understands it, access to the beach is free if you surf.
05:20I'm not doing anything wrong.
05:21I didn't want to hope to.
05:21Okay.
05:22We're not a beach badge, though.
05:23So we need your information.
05:24Because I'm not on the beach, you're allowed to access the water to surf or to fish.
05:29You need a beach badge to get up to this beach.
05:31I'll email you the free access law, and I'll also email you Title 40, which regulates the municipalities for charge for beach.
05:36Despite the officer trying to explain how the law actually works.
05:41Okay.
05:42Great.
05:43Time for assignment.
05:43I need your probation.
05:45No.
05:45Okay.
05:47726-252.
05:49You're not free to go.
05:50Okay.
05:51Follow me.
05:53The man seemingly continues to refuse to cooperate.
05:57The officer is joined by other police as they follow the man up the beach.
06:03And prepare to arrest him.
06:06As the officers try to cuff the surfer, an unidentified woman joins the fray.
06:24And the situation begins to escalate very quickly.
06:38Bro, you are not allowed to do this.
06:39Do this badge right here.
06:40You are not allowed to do this.
06:41Bro, go.
06:42Stop.
06:43Okay.
06:47Remind me about it.
06:49Stop resisting.
06:50Put your hand behind your back.
06:51You know?
06:51What the ?
06:52What the ?
06:54What the ?
06:54What happened to that?
06:55The officer has finally managed to handcuff the man.
06:58See, dude, my hands are cutting off the circulation.
07:01The surfer is arrested for obstruction of justice, disorderly conduct, and resisting arrest.
07:13He also receives a borough ordinance for not having a beach badge.
07:17Bro, are you serious?
07:20Okay, don't do that.
07:20He pleads not guilty to all charges.
07:23And while the outcome of this case is pending, the lesson is crystal clear.
07:28Even if you think you know the rules of a certain activity.
07:31I'm not doing anything wrong.
07:32I'm not doing anything wrong.
07:33Okay.
07:34Go to the beach badge now.
07:35When an officer informs you otherwise.
07:37You don't need a beach badge tonight.
07:39You need a beach badge to go up to this beach.
07:41But it's better to keep calm and comply.
07:44You're not free to go.
07:45And risk losing out on your day in the sun.
07:48Drop the surfboard.
07:49Drop the surfboard.
07:50Drop the surfboard.
07:51Drop the surfboard.
07:52You're illegally arresting you.
07:53Drop the surfboard.
07:58According to one study, 92% of employees in North America rely on their cars to get to work.
08:05And for a minimum wage worker, any car problems that might lead to missed work.
08:12Only in Asheville.
08:15Oh.
08:16Mean less pay and fewer funds to fix the vehicle.
08:20Potentially putting their livelihood at stake.
08:25Well, hi, Vicki.
08:26Well, hi, Al.
08:27How are you, stranger?
08:28At a fast food restaurant in Kansas.
08:31I got a surprise for you today.
08:32Come with me.
08:33This employee's shift is about to take.
08:36Do you remember talking to me the other day?
08:38I bought a car.
08:38Yeah?
08:39Yeah.
08:39All right.
08:40A very unexpected turn.
08:42Well, here's a title and here's a key.
08:45That black car is yours.
08:48No way.
08:49It's white.
08:50I'll give it to you.
08:52There.
08:52All right.
08:56A few days ago, Vicki, whose car recently broke down beyond repair,
09:01asked this regular customer if he knew of any cheap cars for sale.
09:06I always told you I'd give you a car, didn't I?
09:08Yeah.
09:08Right?
09:09But I thought you were kidding.
09:10Are you for real?
09:10I never kid.
09:11I'm for real.
09:11That black car right there is yours.
09:12Is he for real?
09:13It's just my son's old car.
09:14It's his old car.
09:15And so we made a deal and we're giving it to you.
09:18Go get in your new car.
09:33Come on.
09:36Oh, my God.
09:37For real?
09:38And the deal comes at a very low cost.
09:41What do I owe?
09:43Nothing.
09:43A smile and a hug.
09:44All right?
09:45Okay.
09:47All thanks to genuine customer service.
09:50You're a blessing to me.
09:51You make me smile every time I come through here.
09:53And I don't forget stuff like that.
09:55That's awesome.
09:56Repaid in kind.
09:58There's still some good people out there.
10:01You're one of them.
10:01In the not-too-distant past, paying a stranger from the Internet for a ride in their car was considered extremely risky.
10:14And while the rise in popularity of ride-share services has made the practice commonplace,
10:20getting into a stranger's car can still come with its own set of problems.
10:24Not only for the person paying, but also the one behind the wheel.
10:29What did you do?
10:30Nothing.
10:31Let's go now.
10:32No, I heard something.
10:33Let's go.
10:33Like in this case in Mississippi, where a driver has picked up a woman who, according to him,
10:39just had a heated confrontation with her boyfriend.
10:41I bust some .
10:42I bust some .
10:43I don't know.
10:47You bust some?
10:48A window or something.
10:49I don't know.
10:50Why would you bust that?
10:51Because I'm, dude.
10:53I don't know this is where you're starting to judge.
10:56I ain't judging you.
10:57Just saying you bust a window and jumping back in the car.
11:00I feel like that could be in a bad situation.
11:03It's not.
11:03You're fine.
11:05I mean, I know that.
11:06I didn't bust a window.
11:07Though a hasty exit might seem like the best course of action.
11:11It's what he's been putting me through.
11:12Her decision could have placed the driver in a precarious spot.
11:16Though, luckily, according to the driver, there is nothing more to the incident.
11:22But in Washington, D.C., it's both the driver and the passenger who appear to feel put upon
11:28and uncomfortable during their time in the car.
11:31Please keep it up.
11:32I will.
11:33Dude, keep it up.
11:34Respect is earned and deserved.
11:35Yeah, but you haven't given none.
11:37According to the passenger, since the driver picked her and her health aide up from the
11:42hospital, he has allegedly been driving recklessly and refuses to turn down his music, despite
11:47her not feeling well.
11:49Respect is earned.
11:50And when are you going to give some, sir?
11:52When?
11:52I'm just going to tell her.
11:53I've been in this car for 50 f***ing minutes.
11:56When have you respected me as a passenger?
11:58When?
11:59I got in here.
12:00I asked you to turn your music down.
12:02You turn this f***ing s*** up even more.
12:05And when the passenger claims he misses a turn after ignoring her attempts to give him
12:09directions, things come to a head.
12:12Yes, sir, entitled.
12:15Yes, I feel entitled because I'm a passenger.
12:18Yeah, passenger, but this is...
12:19And this is your job.
12:21This is my job.
12:21It's your job.
12:23While he, in turn, seems irritated by what he perceives as demands.
12:29And when she claims he misses a turn after ignoring her directions, things escalate.
12:34Be f***ing professional.
12:35I can keep you out of the car anytime I want to.
12:37Guess what?
12:37I don't work for anybody.
12:38Then you do what I f*** you need to do.
12:40I don't work for anybody.
12:41I work for myself.
12:42Keep it, keep it, keep it.
12:42No, I don't care.
12:43Keep it out of it.
12:44It's my car.
12:44Okay.
12:45Please, she's no worse.
12:46Don't be querying with her.
12:47Please.
12:48Just go.
12:49The passenger's health aide intervenes in an attempt to de-escalate.
12:52Black American would be so entitled over what?
12:55Then next right.
12:56Lazy as a f***.
12:57Oh, yes.
12:58Yes.
12:59Don't get some job.
13:01You like to live on welfare.
13:02My task money is taking care of you equal if you don't know it.
13:04But the driver makes things very personal.
13:07F***.
13:08Yeah?
13:09If you deal with other persons, don't f*** that f*** with me.
13:12I'll kick you out.
13:12I need it.
13:13Okay.
13:14Be fast right.
13:16And seems unwilling to listen to their directions.
13:20Be fast right, yeah.
13:21I'm following the GPS, and that's what the GPS is telling me to do.
13:24And I asked you why you're on the phone to make a left turn.
13:27I am following the GPS, and I was right.
13:29You know what?
13:30The GPS is wrong sometimes.
13:32That's why I'm up and paying attention so I can tell you which way to go.
13:35If you have issues, I'm not responsible for it.
13:38But please, no.
13:39You pick a patient from the hospital.
13:41All this is not right.
13:43Please.
13:44After nearly an hour in the car...
13:47Enter here.
13:48It's one way.
13:49You go the other way, you cannot enter here.
13:52There's no road.
13:53The ride finally comes to an end.
13:55Right here.
13:56While the passenger claims to have reported the driver to the rideshare company,
14:00it's unclear if there are any repercussions.
14:04But the entire interaction goes to show that common courtesy on behalf of drivers and passengers...
14:11You're so entitled.
14:12Yes, I feel entitled because I'm a passenger.
14:15...goes a long way in making the trip to one's destination as stress-free as possible for everyone in the vehicle.
14:22Be a f***ing professional.
14:23I can take you out of the car anytime I want to.
14:24Guess what?
14:25I don't work for anybody.
14:26Then you do what I f*** you need to do.
14:33According to the International Labor Organization,
14:36an estimated 395 million people sustained non-fatal work-related injuries in 2023.
14:44And while most businesses do whatever they can to avoid the most obvious threats to a worker's safety,
14:50there are some mishaps that are nearly impossible to predict.
14:55As this delivery driver discovers when he attempts to wheel several cases of beer down a snowy ramp.
15:02And while this incident could perhaps have been avoided,
15:13others are much harder to see coming.
15:20At a business in Wales,
15:23an employee leans against the store's shutters,
15:26waiting for the owner to open shop.
15:28And when he does,
15:31the employee finds herself on a sudden, terrifying track.
15:40Seconds later,
15:48her employer rushes to her aid,
15:55having heard her calls for help
15:57and assist her back down to safety.
16:07And this woman isn't the only employee left hanging on the job.
16:11In the United States,
16:15a worker at a car wash is spraying down a wall.
16:19When suddenly,
16:20the man's hose is caught up in an enormous spinning brush,
16:39wrapping it and him
16:41until both are tightly wound to the piece of machinery.
16:45Fortunately,
16:48it appears that someone notices his plight
16:52and stops the rotating machine.
16:55But it just goes to show
16:57that whenever heavy machinery is involved,
17:01unforeseen mishaps
17:02can still catch employees off guard.
17:05For those who love camping,
17:15booking a traditional site
17:17to pitch one's tent
17:18while authentic and exciting
17:19can lead to some experiences
17:21that are a little too authentic and exciting.
17:25Yo, yo, yo.
17:26Hey, yo.
17:30Go, Bear, go.
17:32Go, Bear, go.
17:33Leave.
17:34So for those looking to avoid such encounters...
17:47Go, Kitty.
17:48Get back.
17:50Go in the hills.
17:51Go in the mountain.
17:54There's the option of glamping.
17:57A chance to spend time in the great outdoors
17:59with perhaps just a bit more of the great indoors
18:02to protect you from any wild beasts.
18:05But remember,
18:06it's not always the wild ones
18:08you have to watch out for.
18:11Whose horse is that?
18:14At a glamping site in Australia,
18:16a customer trying to complete
18:19her self-check-in process
18:21is greeted by what appears to be
18:23the site's hospitality mascot.
18:25too close, too close, too close.
18:37Hi, friendly horse.
18:38Freaked us out.
18:40While the horse is certainly friendly,
18:43its size and enthusiasm
18:47is causing some alarm.
18:48Prompting the customer
18:52to make a break for cover.
18:54How are we going to get this?
18:55I've got to get to my accommodation.
18:57This is there.
18:58Don't follow me.
18:59Which for now
19:00is in the glamping site's main office.
19:06Go away.
19:07But the horse's persistence
19:13and the woman's desire
19:17to get to her actual glamping spot
19:19eventually leads
19:29to a very friendly truce.
19:31Here's hoping the process
19:35of checking out
19:36Site management here
19:37are really nice.
19:39will have a bit more
19:40human interaction.
19:41This is not the welcome
19:43I expected.
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