Are you noticing gray X marks or grey crosses appearing on your desktop icons, files, or folders in Windows 11 or Windows 10? You’re not alone! Many users — including those with HP, Dell, Lenovo, ASUS, Acer, MSI, Samsung, Microsoft Surface, Toshiba, LG, Razer, Huawei, Sony VAIO, Fujitsu laptops and PCs — report seeing gray X symbols on Excel, Word, PowerPoint, PDF, JPG, and cloud storage files like Dropbox or OneDrive.
In this step-by-step tutorial, you’ll learn how to remove gray X icons quickly and permanently. Whether your files open normally or your apps freeze, this guide will help fix:
I’ll also show you how to clear broken sync states, delete leftover icon overlays, and fix Windows desktop icon issues effectively. This solution works on all Windows 11/10 editions — Home, Pro, Enterprise, Education — and on desktops, laptops, and workstations of any brand.
Don’t let gray X marks ruin your workflow! Follow this guide to fix desktop icons, remove syncing glitches, and restore all your files and folders back to normal.
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