- 5 months ago
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00:00This is not a holiday camp, this is a business proposition from heaven.
00:09Lord Sugar is searching for a brand new business partner.
00:13We've got Brexit, but in this process I'm the one who decides who's going to remain and who's going to leave.
00:20Competing for his cash. Millionaire moguls in the making.
00:27I'm not impressed at all. It was boring, boring, boring. There was no bloody strategy.
00:33Go, go, go!
00:34It's a prize worth fighting for.
00:36One sec, one sec, one sec.
00:38How can you say you don't know whether it was undermined when you didn't hear the comments?
00:41It is a bit of an insult.
00:42I'm not insulting anyone.
00:4318 candidates.
00:45Are you putting any input or are you just trying to stray away from actually making a decision yourself?
00:4912 tough tasks.
00:51Are we going to win this? Oh!
00:53One life-changing investment.
00:56You're fired.
00:57You're fired.
00:58You didn't follow the money.
00:59You're fired.
01:07Previously...
01:08Your task today is selling robots.
01:11The teams brought their robots to life.
01:14Hello, I'm Geoffrey.
01:15Michaela led the boys...
01:17The Simples program.
01:18Not really.
01:19But a last-minute name change...
01:21Simon.
01:22Simon, yeah!
01:23...caused chaos.
01:24We say his name is Geoffrey, but his family name is Simon.
01:28And their pitch...
01:29Simon, Geoffrey.
01:30This is very confusing.
01:31...was shut down.
01:32Any numbers that you would consider trialling in a store?
01:35Probably not right now.
01:36On the other team...
01:37Are you happy with that?
01:38Yes.
01:39Jade laid down the rules.
01:40My decision is the last voice, okay?
01:43...but crossed wires...
01:44I expected to have a bit of help, and if it wasn't for you...
01:46Did you need help?
01:47...caused complete overload.
01:50Just zip it or be constructive.
01:51How dare you?
01:52Don't talk to me like that.
01:53In the boardroom...
01:54What would we get out of sabotaging you?
01:56I don't know.
01:57Despite more arguments...
01:59People started to say that you're no challenge for me.
02:01No, no, no we didn't.
02:03A third straight win for the girls.
02:06Shit!
02:07You seem to have pulled it off, ladies.
02:08On the losing team...
02:09This is a bloody shambles, you lot.
02:11Michaela was almost terminated.
02:14There were some fatal errors made here.
02:16But it was Elliot...
02:17Sometimes people just sit back and let everybody else fall on their sword.
02:21Who became the third casualty of the boardroom.
02:24Elliot, you're fired.
02:25Now 15 remain to fight for the chance to become...
02:30Lord Sugar's business partner.
02:415.20am
02:46Good morning.
02:47Lord Sugar would like you to meet him at Olympic Way.
02:50The cars will be leaving in 20 minutes.
02:5520 minutes.
02:56We're meeting at Olympic Way.
02:58We've got 20 minutes.
02:59We need to get off.
03:02This could be potential for a Team Vitality win.
03:05It's about time.
03:11The boys, they're just not as strong individually as the women.
03:15I'm not just going to come my way.
03:33It's Olympic Way.
03:34It's something to do with sport.
03:36You got any ideas?
03:37I'd be really happy if it's rugby.
03:38I'd love to tackle one of those boys and get him in a ruck.
03:42How much coffee have you had?
03:44Here we go, look.
03:46Wembley!
03:47Wembley!
03:48Wembley!
03:49Wembley!
03:50Wembley!
03:51Wembley!
03:52Wembley!
03:53Wembley!
03:55England's football mecca.
03:59Where soccer legends battle it out for victory.
04:06Oh, my God!
04:07Wembley!
04:08Wembley!
04:09Oh, my God!
04:10That's amazing!
04:33Good morning.
04:34Good morning, Lord Sugar.
04:35Good morning, Lord Sugar.
04:36And welcome to Wembley Stadium.
04:38Now, the football industry is worth an amazing £4 billion a year in the UK alone.
04:44And the growing part of the industry is women's football.
04:49And tomorrow, in this stadium, the women's FA Cup final will be played.
04:55For this task, I'd like you to lay on a VIP hospitality box.
04:59I've arranged for each team to meet a client.
05:02But it's going to be up to you to negotiate a price with them.
05:06But here's a word of warning.
05:08If you don't deliver a good experience, the client can demand a refund.
05:13I also want you to run a match day stall outside the ground.
05:19It's quite simple.
05:20The team that makes the most profit will win.
05:23And in the losing team, at least one of you will be fired.
05:27Now, boys, three weeks, three losses.
05:32I've got to balance the teams up.
05:34So, choose which one of these ladies you want to join your team.
05:37Sarah.
05:38Yeah.
05:39Sarah.
05:40Okay.
05:41Sarah, come and join this team.
05:42Okay, everything clear?
05:45Yes, sir.
05:46Yes, sir.
05:47Well, good luck, and I'll see you in the boardroom in a couple of days' time.
05:50Off you go.
05:53Teams have two days to come up with pitch-perfect hospitality experiences,
05:58including food, drinks and entertainment for 14 guests.
06:03I don't do football events, but I do weddings.
06:06To kick off, choose a project manager.
06:09So, I'll put myself forward.
06:10Okay.
06:11Is there anyone else?
06:16Siobhan, you're our PM.
06:17Okay.
06:20Next, select an entertainer to audition later today.
06:25We've got a magician, a singer.
06:27Who are we going to audition?
06:28It's your choice.
06:29Well, no, I'm just...
06:30What does everyone think?
06:31Siobhan, it's your decision.
06:32What do you want to go with?
06:36Singing.
06:37So, I'm going to go singing.
06:40This is what we have to audition.
06:41Same choice for Team Vitality's new captain, Andrew.
06:46We've got a magician, we've got a singer.
06:48If they get the wow factor from the magician, they're not going to be asking for a refund.
06:51We can use our own resource and then we save the money.
06:54I thought Harrison could sing some of his swing or his rap pack.
06:58And that would be our entertainment job.
06:59Would you do that?
07:01No, you are a good mate.
07:03I've heard you in the shower.
07:04We've heard you sing.
07:05We've got auditioning.
07:06We've got auditioning.
07:07We've got auditioning.
07:08And if you can make the money disappear, you can't have a refund.
07:10What is a reasonable price for one of these boxes?
07:14We have to remember, it is the FA Cup Final, but it's not the men's FA Cup Final.
07:20Last year, more people came to watch women's FA Cup Final than what came to watch the men's England game.
07:24Football, football, it's at Wembley Stadium.
07:25My experience with women's football versus men's football, there's still more money in men's football.
07:28I don't have a filter. I speak and my mind catches up, but ultimately it's who I am.
07:33If you don't like it, lump it.
07:35We can't justify a too high a price. I agree with Andrew on that.
07:38Champagne on reception, high-end food.
07:41Aiming for a more Premier League experience, the girls.
07:45They don't want to have cheap stuff going on in the room.
07:48Give them a high price, make some money.
07:50I'm happy with that.
07:51We're on the same page.
07:52Let's go then.
07:53OK.
07:54Going to win this?
07:55Sure, of course, boss.
07:56Can't hear you.
07:57Are we going to win this?
07:58Yes, boss.
07:59Yes.
08:01Midday.
08:02Half the teams head off to meet their corporate clients.
08:07Remaining at the stadium...
08:09I'm out watering.
08:11...Andrew's team sample their menu choices.
08:14So we've got two options to show you today.
08:16We've got a nice fillet of beef, and this is your vegetarian version.
08:18Whole can and potato cake.
08:20Please tuck in and try.
08:23What's the price?
08:24£36 per head.
08:26Oh, my God.
08:29That really is stunning.
08:31Wow.
08:35Oh, my God.
08:36Let's see.
08:38Are there any other options?
08:39You've also got sushi as well.
08:41Being from the north, sushi is a thing, but sushi's definitely a predominantly London fashion almost.
08:47Yeah, we'd go for that one.
08:48I think a football fan's looking for that.
08:49We've all sided for beef.
08:50Shall we talk about canapés?
08:51How many people would this be for?
08:53Three canapés.
08:54Nine pounds.
08:55So, nine pound a person?
08:56Yeah.
08:57Just going on to the drinks section, we'll probably be looking at the middle range.
09:00Don't forget, though, guys, this is about profit, OK?
09:02The cheapest one is £32.
09:03OK.
09:04Now, the prices in here, are they negotiable at all?
09:07They're not, no.
09:08And you need to provide us with an order by the end of the day today.
09:11OK.
09:13Ooh, the smell!
09:14Hi.
09:15For project manager, Siobhan, a choice, budget sandwiches or upmarket halibut.
09:21I think the halibut, if we don't go higher-end, we might have to charge less, which means we'll
09:26make less profit.
09:27Are you going to be doing the alcohol side as well?
09:29We've got a full wine list, a beverage list here for you.
09:32Fab.
09:33Thank you so much.
09:34Cristal, take them out.
09:35If you leave them the champagne.
09:37Actually, I think, just so we've got a bit more order, I'm going to put Butcher in charge
09:40of numbers, OK?
09:41Yeah.
09:42Quick question.
09:43Roughly, how many glasses can you get out of one bottle?
09:48Siobhan plans events for a living, so why put Butcher, who doesn't drink, in charge of
09:55ordering wines?
09:56It makes no sense.
09:58Surely Siobhan should be doing that.
10:00When you go high-end, some places do offer unlimited wine.
10:04Joanna, I'd like you to go in and just say we're really keen that we understand what
10:10they expect.
10:11On the way to negotiate a box budget with their clients, the sub-team, led by Elizabeth.
10:17We need to have an understanding of what sort of things they'd like to eat, what drinks
10:21they would like to see, how much of it.
10:23Now, if you guys are asking these questions, I can take the lead on negotiating the cost
10:26with the client because I feel it's more coherent if one person talks the figures and
10:30the money.
10:31Yeah.
10:32Before meeting their clients, they need a rough idea of basic food and drink costs.
10:37I'm just going to jump in quickly.
10:38Yes.
10:39Hi, Siobhan, it's Elizabeth.
10:40Hi, how you doing?
10:41What's the bottom tier, please?
10:42It was sandwiches, canapes, and a bottle of wine per person.
10:47And that's 828 pounds.
10:49828?
10:50That's not actually including entertainment.
10:53Per person?
10:54All together.
10:55Have you done the low end?
10:56Have you done the low end sandwiches?
10:57They're so confused.
10:58You're meant to be doing the calculations.
11:00This is ridiculous.
11:01225?
11:02Half a 450, 225?
11:03What's the 450, please?
11:04That was the alcohol.
11:05I'm just going to jump in quickly.
11:07The main course, and canapes, 180 pounds per person.
11:11That is how much roughly it's going to cost us.
11:13Minimum.
11:14We need to think about our profit margin, so you've got to get 30, 40% on that.
11:17We're thinking of trying with at least 50 to 60.
11:19Perfect.
11:20They're going to keep the client waiting.
11:21We've got to go.
11:22Stop.
11:23I need a clear understanding of costs.
11:25You can't keep the clients waiting.
11:26Bye, bye, bye, bye, bye, bye.
11:28They've gone.
11:29Are they for real?
11:30What the hell was that phone call all about?
11:32It is very difficult for me to generate a profit because I don't understand the costs.
11:37Don't worry, she knows what margin.
11:40All that information is in good hands with Elizabeth.
11:432pm.
11:45About to meet their clients, a travel deals publisher, Team Vitality also need a steer on pricing.
11:53Hello, Andrew.
11:54Hi, Sajan.
11:55How's it going?
11:56I'm good.
11:57Yeah, I'll let James run you through the main package.
12:00What we're looking at doing is giving them a glass of champagne when they come in.
12:03They get three canapes.
12:04And with dinner, they'll get half a bottle of wine.
12:06After dinner, we'll get the entertainment in.
12:08What's the bottom number you're willing for us to go down to?
12:11I think something like 325 per person.
12:13Don't go any lower than that.
12:14All right, speak to you later.
12:15Good luck.
12:16Bye.
12:17Hi.
12:18Sergeant, how are you?
12:19To achieve their project manager's figures, they'll need to agree a box price of at least four and a half grand.
12:26What's really important for us is that it's something quite luxury.
12:29Yeah.
12:30Sub-team leader Sarjan heads up the pitch.
12:33Is there any specifications of alcohol you would like there?
12:36We would want the champagne reception.
12:38We don't just want a glass on arrival.
12:39We don't want to be running dry.
12:40And we also have one pregnant guest.
12:43And in terms of entertainment, what would you be looking for?
12:45I just don't want it to be awkward.
12:47Absolutely.
12:48Running the numbers, Ross.
12:51So, we're looking at around about 6,100, which I'm guessing is far beyond what you're expecting,
12:58judging by your facial reactions.
13:00I'm afraid it is, yes.
13:01We would need to be moving it down a lot.
13:03So, we do have some room to negotiate on that.
13:06More around 4-8.
13:10We're not even entering the right word park here.
13:13I don't want to use the word outlandish, but it is.
13:16£150 a head is what you would expect.
13:19Take that off there.
13:22That takes us to, I think, £1720?
13:25No, no, it doesn't take us anywhere near £1720.
13:28That sounds wonderful.
13:29Done!
13:30You know, deliver it all in at £2,500, then I think we can agree on that.
13:40Hello, Andrew.
13:41Hello, Sarjan. Quick one, mate.
13:43Andrew, listen, they've really, really, really knocked us down on the prize.
13:46They're only willing to pay £2,500.
13:49Seriously, it's the best that we could do.
13:51All the food has got to remain, yeah, but you need to get that champagne per glass down to £5 a glass.
13:56There's no negotiation on the alcohol price.
13:59Are you joking?
14:00There's absolutely no other wine options, Andrew.
14:01There's no other wine options.
14:02They were the cheap ones.
14:03It sounds like they've over-promised and under-delivered to us.
14:07One pregnant guest, Andrew.
14:09We need some soft drinks as well.
14:11I think it's going to be tough.
14:12It's going to be tough because we're giving them too much for their money anyway, I think.
14:15Can we negotiate on the entertainment, the costs that you guys have come back with?
14:20Entertainment might not be available.
14:22Guys, we need to go. We've got to go.
14:24Cheers.
14:25Fuck it out.
14:26That entertainment could destroy it if they mess it up.
14:29Yeah.
14:333.20pm.
14:35Meeting with a technology and marketing company.
14:38Hello.
14:39To agree a budget for their box.
14:41The girls' sub-team, led by Elizabeth.
14:45What's the most important aspect for you?
14:47An entertaining day for our clients, really.
14:49Something quite special.
14:50We've got some entertainment for you, which is a singer.
14:54I think it could be a little bit uncomfortable.
14:56You think a bit awkward?
14:57OK.
14:58Drinks wise, champagne, wine, beer.
15:01I was lucky enough to be at Cheltenham a few weeks ago.
15:03The box there had its own bar.
15:05So you want all the drinks included in the price per head?
15:08Yes.
15:09That's what we've assumed.
15:10So maybe champagne, canapes, main course, and then obviously drinks all the way through.
15:15Yeah.
15:16So, would you like to know some sort of costs that are involved?
15:18Yeah, that would be great.
15:19OK.
15:20Realistically, we're going to be looking round about £350 a head.
15:23Is that the sort of cost that you're happy to go in at and pay for your clients?
15:27Not what we budgeted, really.
15:28OK.
15:29We've got a budget of somewhere between £2,000 to £2,500.
15:35OK.
15:36We would be looking at really a cold buffet.
15:38Then we're unlikely to take a box.
15:42So if we went for £2,500, would you leave it with us to give you something special?
15:46Absolutely.
15:47Yeah.
15:48Yes.
15:49We won't have a dry day, don't worry.
15:54Hello.
15:55How was it?
15:56Was it good or bad or what?
15:58Um, tough meeting.
16:00The client is giving us a budget of £2,500.
16:03For that, they would like canapes.
16:06Yeah.
16:07Main course.
16:08Yeah.
16:09Dessert.
16:10And wine.
16:11And an open bar.
16:12They just want everything in £2,500.
16:14That's like nonsense.
16:15No, I have not promised these people an open bar.
16:18What I've shaken hands on is a nice day out.
16:22And they don't want a singer.
16:24They want a singer.
16:25They want a singer.
16:26They do not.
16:27They do not want a singer.
16:28All right, guys.
16:29Bye.
16:30See you.
16:31Bye.
16:32God, that was hard work.
16:37Across London.
16:40Hoping to conjure up some corporate box entertainment,
16:44the boys' team.
16:46That's quality, isn't it?
16:47That's quality.
16:48That makes no sense.
16:49Oh, stop it.
16:51What?
16:52I don't get that.
16:53It's weird.
16:54Ah.
16:55Super.
16:56Right.
16:57Super.
16:58So, if we were looking to book you in for a half an hour slot,
17:01what would that sort of roughly cost us?
17:03Probably talking about £7.50, Mark.
17:06We had in mind when we come in here,
17:09around about a £400 figure.
17:11The only room I've got is 50 quid.
17:14You know, that's it.
17:15Thanks for your time, guys.
17:16Appreciate it.
17:18£700 is too expensive.
17:20Harrison, what do you think?
17:22Well...
17:23Come on.
17:24Honestly, mate.
17:25It's got it worth it for the team.
17:26Oh, I'll do what I can.
17:27Yeah, yeah.
17:28I'll try.
17:31We got ourselves an entertainer!
17:34I think I sang in the shower to myself,
17:36and now I'm singing at Wembley...
17:39And now I'm singing at Wembley Stadium at the FA Cup final,
17:41so, yeah, it's a bit odd.
17:46Oh, God.
17:48Now, well done, mate.
17:49Cheers.
17:50Cheers, have you seen.
17:51You saved the day.
17:54Think about it.
17:55This is £2,500.
17:57With deadline fast approaching,
17:59Siobhan's biggest decision of the day.
18:01Are you going to give these people every single thing?
18:04I don't know.
18:05How much food and drink to order for their 14 guests?
18:09Twenty wine, I think.
18:10Yep.
18:11How much is that for?
18:12How many glasses?
18:13Eight glasses of wine each.
18:14Yeah.
18:15Seems a lot.
18:16I don't know what you...
18:17I mean, I can't bid anyone have an input here.
18:18Yes.
18:19Your PM.
18:20Ordering too much risks their profit.
18:23Ordering too little could lead to refunds.
18:26Siobhan, I think we need to go down on wine, honestly.
18:29Hello.
18:30We just want to put in our order, if possible.
18:32Yeah.
18:33We want to go for 14 canapes, 14 to the main course,
18:35three Prosecco, seven Sauvignon Blanc,
18:38the seven Chardonnay, four Malbec and three Merlot.
18:41In regards to the champagne,
18:42if we just give them slightly under what a full glass is,
18:45three bottles should do, right?
18:47Cutting corners on their order, the boys.
18:50Fire away.
18:51Can we have six bottles of red and a bottle of white?
18:55Any canapes or no canapes?
18:57Why don't we not get as many canapes?
18:59No.
19:00Can we get canapes for seven?
19:01Is that possible?
19:02Yeah.
19:03Gents, thanks ever so much for your time.
19:05Take care. Bye.
19:06Guys, at the end of the day, there's still a profit to be made in this.
19:09Exactly.
19:10We just need to make sure we don't fudge up.
19:12All.
19:13Thank you so much.
19:14Bye.
19:15Bye.
19:16I think we've ordered 20 bottles of wine, which is about eight glasses each.
19:20To me, that sounds like a lot.
19:22I have stipulated, let's go down with the quantity,
19:25but I guess the people who drink know.
19:30Food and booze tackled.
19:32Tomorrow, the cup final.
19:398am.
19:43From our point of view, we had a cracking day yesterday.
19:46Vitality Captain Andrew reveals his bargain basement strategy.
19:51Our total spend at the moment is £1,326.
19:55How is it so low?
19:57Did you get the entertainment fund?
19:59Right, guys, entertainment.
20:00It was £700.
20:02So what we did, we decided to not get the magician.
20:06But Harrison has kindly said he will sing.
20:09So I think we need to give him a round.
20:12I've heard him in shower.
20:14Good.
20:15FA Cup final.
20:16Corporate event.
20:17If he gets it wrong.
20:18No, no, no, don't.
20:19You have faith, man.
20:20I think you'd be brilliant.
20:25Downstairs.
20:26So how did it go yesterday?
20:27They really did drive a hard bargain.
20:29The top budget that they had available was £2,500.
20:33To boost profits, each team also has a stand selling snacks
20:37to fans arriving at Wembley.
20:40I've got a suggestion about the store.
20:42I think the prices need to be as high as you can get,
20:44and I think we can really make back our money that way.
20:45I know that I'm a good saleswoman,
20:47so if we do need me to move onto that team...
20:49Why didn't you put yourself forward to be on this team?
20:51Because I also think that I'm good at work in a room.
20:54We should keep the teams as they are.
20:56Do you want to swap?
20:57What do you think?
20:58It's up to you.
20:59If you can spare Jade, it would maximise profit on this task.
21:02I'm going to send Jade over to the sub-team to sell.
21:07And it's going to be Bushra, Anissa and myself in the box.
21:10Good.
21:11OK.
21:12So in the hospitality box, I'd like James, I'd like Harrison, I'd like myself.
21:16Also making a last-minute substitution, Andrew.
21:20And I do apologise, Charles, but I'd like Sarah.
21:23Andrew, can I just say it?
21:24Servers are real strong sales rep.
21:26We need to try and get as many sales so we can win or lose on this.
21:29I think Sarah suits the corporate side.
21:30I do as well.
21:31I think you're the only one in this room I'd give that responsibility to,
21:34because you keep yourself really well,
21:37and you've got a relationship built up with them.
21:39Yeah.
21:40That's not taking anything away from anyone else, right?
21:43I mean, it is a bit of an insult, actually, mate, to be fair.
21:46It is a bit of an insult.
21:47Like, oh, you're the only one.
21:48Why is it?
21:49I put every single...
21:50Because we've all come here for it's all your business.
21:51You're like, oh, yeah, I think you're the only one who's capable of it.
21:53You've got a relationship with them.
21:54I'll sat and be with them as well.
21:55I'm not insulting anyone.
21:56No-one should take that comment personally.
21:57OK?
21:58I was offended.
21:59Yeah, I think he could have worded it better.
22:01But he is just a buy, so...
22:03So, Team Vitality, we need to get out there.
22:05We need to smash this event.
22:07Yeah!
22:1010am.
22:12All head for Wembley Stadium.
22:17Right, guys, brilliant this morning.
22:19We've got Jade on our team, top sales.
22:21I think we could really do with her.
22:23I don't think it's fair for you acting as if only one person
22:26is going to be the saviour of the sales,
22:28because none of you guys have actually really seen me properly sell.
22:31I would like everybody to have the opportunity to shine with their sales.
22:35Joanna, if you are at all insecure about anything...
22:38I'm not insecure about anything.
22:40Right, that was the wrong choice of word potentially there.
22:42It was. It was.
22:52Teams split.
22:56Two hours till their corporate guests arrive.
22:58OK, ladies, so this is your box.
23:01Oh, lovely.
23:02So the wine is here.
23:03Having gone big on booze...
23:05The white wine's in the fridge.
23:06Oh, lovely.
23:08Right, let's get going.
23:10For the girls, planning a VIP welcome speech...
23:13I'll write a bit and then maybe have a look and see what you think.
23:16Bushra learns football facts.
23:18Siobhan?
23:19This is so boring.
23:20I can't think I'm going to fall asleep.
23:21I know, but you have to spice it up and put your own touch onto it, mate.
23:25I'm Bushra and I'll be one of your box hostesses today.
23:28We've got a lovely menu.
23:29Oh, this smells so good.
23:32Siobhan?
23:33What? Sorry.
23:34Yeah?
23:35What? Sorry.
23:36No, didn't get that?
23:37I didn't hear what you said, sorry.
23:39As Wembley gears up for the crowds...
23:42Good morning.
23:43Andrew.
23:44Good afternoon.
23:45In the kitchens, Andrew's team hope to treat their guests like Premier League stars...
23:50So do people tend to do the canapes pretty soon after everyone's arrived?
23:53Yeah.
23:54..on a five-a-side budget.
23:56Has everybody got three each? Is that the idea?
23:58No.
23:59We've ordered seven portions.
24:01But you've got 14 people?
24:03Yeah.
24:04Are you going to cut them in half?
24:05Well, I think it would just be whoever picks them up first.
24:08We ordered nibbles.
24:09We've got nibbles as well.
24:10Yeah.
24:11We've got a lot here for £4.80, didn't we?
24:17Hello, hello.
24:18Is that loud enough?
24:20And now...
24:22The end is near...
24:25Their corporate clients will be in this box for nearly six hours.
24:28And they've got one bottle of white wine, six bottles of red wine,
24:31three bottles of champagne.
24:33That's not going to last six hours.
24:35Not even close.
24:36I did it.
24:37My way...
24:39That's too quiet, isn't it?
24:43Out on the concourse...
24:44This is so much fun.
24:46...the sub-teams get acquainted with their snack stalls.
24:50How do I find myself in this?
24:52I'm serious, right?
24:54With 35,000 fans expected...
24:57I think £4 is probably a reasonable price.
24:59...Andrew's sub-team leader, Sargent, has a pricing plan.
25:02For two, it's going to be £7.
25:04Yeah.
25:05Cool, let's do this.
25:07Popcorn!
25:08Popcorn!
25:09£4 for your popcorn!
25:10Madam, popcorn?
25:11Oh, man.
25:12Guys, some popcorn!
25:13Okay, let's get you up for a bit.
25:15Get some more energy in.
25:16I can't, because all this will burn.
25:19Shall we try to do Charles?
25:20Do you want to try some popcorn?
25:21I just don't trust Charles.
25:22I mean, I'm genuinely worried that he's not going to do it right.
25:25I'll give you a look.
25:26Go on, try it.
25:27Sorry, mate.
25:28If I go out there selling and he messes this up,
25:29then we're just going to have nothing.
25:30Oh, bloody hell.
25:33Who would like some candy floss today?
25:36Cooking up cotton candy.
25:38The girls' sub-team, led by Elizabeth.
25:41Sarah-Jane, don't eat the food in front of people.
25:44Right, guys, drag some people in.
25:47See whether they're happy to spend £4.
25:49Do them a deal, two for seven, okay?
25:51Hi there, are you looking to get some candy floss?
25:53Hello, would you like any candy floss?
25:55Would you like to take some cotton candy in with you today?
25:58Yes, okay, two bags for £7.
26:00Thank you very much.
26:01That's two for £7.
26:02Two for £7.
26:03Guys, as soon as people are here two for seven,
26:06they're just like, do I look like a mug?
26:09They literally look at me like that.
26:10I think people have been doing it for two for £7.
26:12Some people have been buying it.
26:13Right, do you want to come here and have a go
26:14and see if I can get some sold, okay?
26:16Sarah-Jane, can you please stop eating the product?
26:19Elizabeth, don't start.
26:21So you want two bags, did you say?
26:23Who would like some candy floss?
26:26Stop eating the product.
26:29Yes, two.
26:31Okay, £7 then, please.
26:33Have a great day.
26:34Enjoy the match.
26:35I'm finding that people are quite happy with £4.
26:37So if you can get on a mate, we can get some sold.
26:39That's what we're doing.
26:40Brilliant.
26:41Brilliant.
26:42Come on, you know what?
26:44Yum, yum, yum, yum, yum.
26:45You want something, you know you do.
26:46Shushed once.
26:482pm.
26:51VIPs on their way.
26:53Do you think that should be by the door for the champagne as they come in or not?
26:57Yeah.
26:58I don't know if you know, there's no starters.
26:59There's no starters.
27:00It goes from outside to inside.
27:01There's no starters.
27:02Welcome to Wembley.
27:03Hello.
27:04Nice to meet you, James.
27:05Lovely to meet you.
27:06Hi, guys.
27:07Can I convince you to have a baked Parmesan custard?
27:08With the girls quick to get out their canapes.
27:09Thank you very much.
27:11It is quite nice.
27:12It is quite nice.
27:13Yeah.
27:14Down the corridor.
27:15That's the last of it, there.
27:16Andrew's team, already running low on booze.
27:19We've got no more champagne really left.
27:20No problem, I'll have a look after this.
27:21Find it's not just a little bit.
27:22It's a little bit.
27:23It's a little bit.
27:24It's a little bit.
27:25It's a little bit.
27:26It's a little bit.
27:27It's a little bit.
27:28It's a little bit.
27:29It's a little bit.
27:30It's a little bit.
27:31It's a little bit.
27:32It's a little bit.
27:33Yeah.
27:34No problem, I'll have a look after this.
27:35Find it's not just fizz that's missing.
27:38What's that?
27:39Water.
27:40Lemon water.
27:41Yum.
27:42One of the guests who's pregnant obviously didn't want to drink any alcohol.
27:45And all she got was a champagne glass full of tap water.
27:48And they should be deeply embarrassed.
27:50I'm ever so sorry.
27:51It was a ball's up on my behalf on fate.
27:54So what would you like?
27:55Danny, I've got one in my handbag, so I'll sort it out for you.
27:58Andrew's client takes matters into her own hands.
28:01Cheers.
28:02Popcorn.
28:03Come on.
28:04Come on.
28:05Outside, Andrew's sub-team.
28:06Four pounds for one.
28:07Come on.
28:08Struggling to pop a profit.
28:09People seem to be almost laughing at our pricing.
28:10It's more important to shift it all than to get big margins.
28:11How about two at five?
28:12Two at five then, please.
28:13It's a deal.
28:14Two for six.
28:15There you are.
28:16Well done.
28:17We'll take that all day.
28:18They started the day with a clear pricing policy.
28:21But within minutes, they were all selling it whatever they could get for their product.
28:22Eleven people for three pounds.
28:23That's a deal.
28:24It's a deal.
28:25It's totally unprofessional.
28:26What's 11 times three?
28:27What's that best for these eight, Charles?
28:28I'm going to sell.
28:29Have a little try.
28:30Honestly, I've made this myself.
28:31Just treat yourself.
28:32It's alpha.
28:33Come on, get kids some.
28:34You're going to get some big game.
28:35Charles, is it burning?
28:36Yeah.
28:37Just leave that out.
28:38No problem, no problem.
28:39Yeah.
28:40Cheers.
28:41Don't get in the way.
28:42Oh.
28:43Oh.
28:44Oh.
28:45Oh.
28:46Oh.
28:47Oh.
28:48Oh.
28:49Oh.
28:50Oh.
28:51Oh.
28:52Oh.
28:53Oh.
28:54Oh.
28:55Oh.
28:56Oh.
28:57Oh.
28:58Oh.
28:59Oh.
29:00Oh.
29:01Oh.
29:02Oh.
29:03You see why I'm not been selling?
29:04That's freshly made.
29:05I've left for two minutes to Charles Barcay.
29:06Come on.
29:07That's why I've not been able to front leave.
29:09These boys don't know what they're doing.
29:12Along the concourse.
29:13One.
29:14Oh, Jane.
29:15Star striker Jade is keeping Joanna and Sarah Jane on the subs bench.
29:21Why is it that it's like imperative that if Jade isn't out there then we won't sell anything?
29:26Yeah, I know.
29:27Just ridiculous.
29:28Let's get you a nice fresh bag.
29:30Thank you very much.
29:32I've got to say that Jade is absolutely amazing. She's got energy. She's got enthusiasm
29:36She's an absolute sales machine that girl. Are you girls all right?
29:41No, we'd actually like an opportunity to sell. Yeah, what do you want me to do? Stay out here stay out here
29:47Are you sure you don't want me to come in and stay out?
29:50Hi sir, can I interest you in some candy floss? We can all be the best salesperson if we don't help in the back as well
29:56Thank you so much
30:01FA Cup kickoff approaching
30:04Is this the bar inside the stadium?
30:08Andrew's squad are out of their box
30:11Don't buy two bottles of champagne yet already having to restock their booze
30:16Everyone's waiting for us
30:19Sorry guys
30:21In Siobhan's box
30:23Just don't know. We don't stand time to bring on Bushra and her football facts
30:32What I don't want to say excuse me ladies and gentlemen, I'm sorry to disturb you. Okay
30:38Good afternoon everybody
30:41so
30:44So in 1948 the Olympic Games were held here at Wembley Stadium
30:49But I don't know if any of you knows Jeff Hurst
30:54In
30:551966 when England beat West Germany with a hat-trick
31:01Yeah, yeah
31:03We're here to make you feel comfortable if you need anything then please do let us know and thank you so much. I
31:10Found Bushra's facts on Wembley interesting, you know
31:13I don't know if any problems that you listen to me really they just wanted one of a big show me show me the way
31:19Yeah, we've got a Chardonnay
31:21Merlot and a Melbourne
31:27Down the hall
31:32I need to just keep note of all the prices yet another trip to the bar for vitality
31:37We get two bottles of that, please one six seven eighty the bill is starting to mount up
31:53With her guests already fed and watered
31:56Siobhan's tactic of unlimited wine seems to be paying off
32:00I
32:02Think everyone's looking happy, which is good
32:09It's a cold cannon potato cake
32:14Dinner also done for Andrew's team. We've got a singer coming very familiar looking face
32:20Harrison
32:23Time for Harrison to take the field
32:30And now
32:33The end is near and so I face
32:39the final curtain
32:43More much more than this I
32:48Did it
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50:56I'm going to
50:58consult further with Claude and with Karen step outside and I'll call you back in shortly at least one of you is going to be fired
51:06I
51:14Well what a mess I mean this is madness they're just all arguing and shouting him Siobhan is supposed to be in this business I can't believe that if she is profitable that she does it like they did what what she was committed to doing was giving client satisfaction and I think the clients were very happy
51:30Um
51:32Um
51:34Elizabeth she seems as if she was a sergeant in the army you know she's like blinking I don't know whether to believe her or not because they violently disagree but what was she saying
51:40I mean I like Elizabeth what you see is what you get
51:42If there's a task to be done she's in there pitching doing anything that's required and Joanna there doesn't agree with anything given the opportunity it is possible that she'll come out of her shell and do something constructive
51:52Okay, we're calling back in then
51:58Yes, Lord sugar. Can you send the three of them in please? Yes, Lord sugar. Thank you. Lord sugar will see you now
52:03Siobhan what I can't get over is that you should have known how to do this like clockwork
52:23Find out how much would they want to pay find damage is gonna cost we take one away from the other we come in with a profit
52:31No, we didn't make a profit if if not as much as we should have and
52:34And most of the time I have my mind on the fact that you know if you give them a couple of drinks to relax them
52:39Then their expectations might not be so high. Well, you didn't make enough money. Yeah
52:44Um, and I would have thought you would have just walked this really
52:48Um, Elizabeth you lot were talking to the client as if you had Abramovich's American Express card spend spend spend we'll do whatever you want
52:57I was trying to rein it back in Lord sugar
52:59I did feel that the two other ladies in the meeting with me didn't really have a concept or a grasp
53:04No, Elizabeth
53:05Of what we had to sell
53:06We were very clear about what our roles were you were sub team leader and you said I'll cover the negotiation
53:12And you were very very quick to shake on that there wasn't even any negotiation
53:16Unfortunately
53:17What am I supposed to do Elizabeth?
53:19You've already shook on something
53:20Unfortunately you were letting the client lead you and unfortunately you put me into a corner
53:26Oh really?
53:27Yes you did
53:28If that's the case then Elizabeth
53:29And if you are not aware of that you have no place in this process
53:31Listen
53:32There's so many bloody arguments when I said a box at Wembley I don't mean it's actually going to be fist fighting
53:37It's ridiculous
53:40Elizabeth you say that you're very good figuring out privacy points figuring out profits
53:46Yes Lord
53:47Well
53:48You know talk about bury yourself on this particular task
53:51You exercising none of that did you?
53:53I was provided with no detail I went into a meeting blind
53:56Hang on Bushra made it very very clear what was included
53:59She did not and when Bushra knew that the project manager was spending too much money
54:02It was her responsibility to tell the project manager to stop
54:05Hang on you should have heard before Elizabeth
54:08Let me finish please
54:09So for example I'm actually saying
54:11Listen let me speak a second
54:12No no no no no no no no
54:13Ladies please show respect to one another
54:15To say that you're not responsible for anything is a joke because you did do the negotiation
54:20Elizabeth we did what you told us to do
54:22Have you ever been in that sort of meeting before?
54:23And if we would have done anything different you would have said we were disruptive
54:26Please
54:27Please
54:28Please
54:29Please
54:30Students
54:32You break hands very quickly and you're buckled and overpromised
54:33I think you just need to accept certain things
54:34Whoa whoa
54:35Whoa whoa
54:36Ladies I'm not going to listen to any more of this
54:38I think we've flogged this to death now
54:40I'm going to summarize how I see this situation at the moment
54:45Siobhan
54:47There were fundamental errors made that an events manager would not make
54:53Having said that Elizabeth
54:55Elizabeth, I can't believe that you just put the phone down
54:59and you said, I've got no clue what that conversation was about.
55:03You should have got back on and said, look, I need some costs.
55:06I need some understanding.
55:08And as far as you're concerned, Joanna,
55:10you are very, very argumentative.
55:13I haven't seen you compliment anybody on doing anything.
55:16I have.
55:16Everybody else, I don't want to hear any more from you.
55:19Everybody's wrong.
55:20That one's not telling the truth.
55:21Well, that one here's not telling the truth.
55:24You're a difficult person.
55:26But, Elizabeth, you know, I do feel that the failure of this task
55:31was down to the promises made to the client.
55:35And on that basis, Elizabeth...
55:37Well, sugar my ass, too.
55:38No, no.
55:39On that basis, Elizabeth, you know, you've made life very difficult for me.
55:45Having said all that, Siobhan, not having a strategy
55:49when this is your area of expertise,
55:52over-ordering is really a crime as far as I'm concerned.
55:59And on that basis, Siobhan, I regret to say that you're fine.
56:03I'm thinking to myself, do I need this aggravation?
56:23I don't need this aggravation.
56:24In fact, Joanna, you keep blaming everybody.
56:30You're going to be the project manager of the next task,
56:33like it or not, OK?
56:34That's right.
56:34All right.
56:35Back to the house, the pair of them.
56:37Thank you, Lord Sugar.
56:38The two girls fought a better battle than me.
56:58It's about making money, but client satisfaction is key, so...
57:02I am who I am.
57:03For me, getting a thank you from my client
57:05means more to me than money sometimes.
57:08Vitality. Well done.
57:11Yes!
57:12From what they said in boardroom,
57:14who do you reckon will come back?
57:15Hopefully, Joanna.
57:17If Joanna can come back and start acting professional,
57:20then I'm more than happy to draw a line under it.
57:22Oh!
57:26Well done, ladies. Well done.
57:28I'm like this.
57:29What was it like, then?
57:30A few things were said in the boardroom by you, Elizabeth,
57:33that I found were lies.
57:34I'm kidding, but...
57:35I don't...
57:36I mean, things do come back.
57:37No, I do not lie.
57:38Well, you did.
57:39Yeah, it was honestly, you keep this fighting going,
57:41because the more you fight, the more we go in.
57:43Now, 14 candidates remain.
57:49Lord Sugar's search for his next business partner continues.
57:56Next time, Lord Sugar's birthday...
57:59I want you to acquire items which mark my life and career.
58:03Go, go, go!
58:04There's fun, games...
58:06Don't act like a child.
58:08I'm not being a child, but you'll be acting at one.
58:11...and fireworks.
58:12No-one knows where we're going or what we're doing.
58:13We're all running out of suggestions.
58:15Please feel free to tell us.
58:16But in the boardroom...
58:18A Japanese tourist, just off a plane,
58:20would have worked his way round London better than you lot.
58:22The party's over.
58:24A complete and utter farce.
58:25You're fired.
58:26A Japanese tourist, just off a plane,
58:56keeping me imaginable.
59:10Gleich...
59:11Well, give me a pretty geometry for your人.
59:13I'll tell you about four years now.
59:16Okay.
59:17affected by resonate with your perception.
59:18And, if we click over here,
59:21again.
59:21Let's see how you can react to our soundtrack.
59:23Let's see how you're doing.