- 19 hours ago
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00:00:00Teaching person, teach the mother of my children.
00:00:03What's the circumstances that she's gone missing?
00:00:05Tuesday night, she came home, and then we went to bed,
00:00:09and then when me and the kids woke up in the morning,
00:00:11she wasn't there.
00:00:12And did she go missing before, or is this out of character?
00:00:14She hasn't gone missing before,
00:00:16but she's got a bit of a weird life, let's put it that way.
00:00:19Have you got any idea where she might be?
00:00:22No, I don't.
00:00:24I thought I'd phone you in.
00:00:30It's Friday night. It's about 10 o'clock, I think.
00:00:51And I thought, I'll go to bed, just check my phone,
00:00:55and found the post.
00:01:00So I kind of recognized the picture on the post
00:01:04as a familiar one of the kids from the village.
00:01:08And the post said, can anybody help?
00:01:11My mum's gone missing.
00:01:14My heart just went out.
00:01:16Immediately, I felt very uneasy about it,
00:01:20and very almost compelled, obsessively compelled to follow it.
00:01:25There were a lot of comments going, oh, she'll be home.
00:01:29It's all right, mate, don't worry.
00:01:31And I thought, no, I am worried.
00:01:33I am worried.
00:01:34And it just played in my mind, and I thought,
00:01:36we've got to do something.
00:01:38So I put a shout out saying, there's a member of our community missing.
00:01:43If anybody's got time, we are going to be going out and have a look for her.
00:01:48It's a very close community.
00:01:51Most of us take great pride in the village, and we look after each other.
00:01:56I saw Sharon's post, and I felt like I had to go.
00:02:01Sarah was about the same sort of age as me.
00:02:04She was a mum, and I just felt that if that was me that was missing,
00:02:09then I would like to think somebody would come out and help my children.
00:02:14I tried to call her, and I had no answer.
00:02:17I spoke to my nan, who tried as well, couldn't get hold of her.
00:02:22My mum always used to have her phone on her.
00:02:24You'd always be able to get hold of her.
00:02:26It was definitely out of character.
00:02:28Me and my brother Jack were living down in Portsmouth at the time.
00:02:31There wasn't a lot that we could do.
00:02:33I turned to social media.
00:02:35We tried contacting friends, anybody close to her.
00:02:38We just wanted to know where she was.
00:02:45My name is Carla.
00:02:47I'm Sarah Wellgreen's friend for 20 years.
00:02:52When I first got the message that she hadn't been seen,
00:02:55I thought it was rather strange because Sarah wouldn't have left the children
00:02:59for a long period of time, because she wouldn't go off
00:03:01and not tell anyone where.
00:03:03She would have told someone where she was going.
00:03:07We were all worried.
00:03:09Nobody had seen her or spoken to her in about 24 hours.
00:03:16Ben and my mum were split up at the time,
00:03:18but they were both living in the ash green,
00:03:20co-parenting my three siblings.
00:03:22So when I called Ben, it was early afternoon and I'd woke him up
00:03:28and I asked him if he'd seen my mum.
00:03:31He said no, he hadn't seen her.
00:03:33If none of us had heard from her within, like, another 24 hours,
00:03:37then that he would phone the police.
00:03:40It kind of all became a little bit more real
00:03:43and a little bit more serious.
00:03:44Hello, Lorna report, a missing person.
00:03:48She's the mother of my children.
00:03:50You live with this person?
00:03:52Yeah, she lives with me, yeah.
00:03:53So he's your partner, is it?
00:03:55No, she's the mother of my...
00:03:57We're not together. We live together.
00:04:07You said that she went to bed Tuesday night
00:04:09when you woke up Wednesday morning and she wasn't there?
00:04:11Yes, exactly.
00:04:12Yeah?
00:04:13You haven't heard from her since?
00:04:14No, I texted her yesterday morning
00:04:16just to see if she was all right and stuff,
00:04:18but I haven't been replying.
00:04:21On Thursday the 11th of October,
00:04:24Kent Police received a call from Ben Lacombe.
00:04:26People are reported missing, sadly, quite often.
00:04:31More often than not, that person would be found
00:04:34or come home very quickly.
00:04:36We need to have a look at what's going on,
00:04:38but the risk isn't really high at this stage.
00:04:41When are you going to be at home
00:04:43because we need to attend to your address, Ben?
00:04:45I've got my kids there. I'm a bit concerned.
00:04:47It's my son's birthday today.
00:04:48I don't want them getting worried,
00:04:50and so they're already a bit confused as it is.
00:04:52So a police officer was deployed
00:04:55to search the home address
00:04:57to see if there was any initial clues
00:05:00that might help locate
00:05:02or understand what might have happened.
00:05:04Looking through the address, Sarah's keys and her handbag were still there.
00:05:12Sarah's car was still outside.
00:05:14If Sarah was going to go out for any reason,
00:05:17surely she'd have taken those items with her,
00:05:19and that was something that just didn't sit right.
00:05:24And what was really interesting was that the day that we went
00:05:28was their son's birthday,
00:05:30and there was plans that Sarah had made
00:05:32for when he'd got home from school.
00:05:35So when she missed one of my youngest brother's birthdays,
00:05:38it was completely out of character for her
00:05:40and something that she'd never do.
00:05:44where she got.
00:05:47Because she would never miss any of the kids' birthdays.
00:05:51Never.
00:05:52Never, ever miss one of the kids' birthdays.
00:05:55That was the thing that pushed my thinking over the edge.
00:05:59That was the thing that said to me,
00:06:01Sarah's not missing of her own free will.
00:06:07We had to reassess the risk level of Sarah being missing as high.
00:06:14We raised an appeal in the local media and in the local press.
00:06:19The thought process at that point is,
00:06:22has Sarah left the address on foot?
00:06:26Had she gone out for a walk or a run and had an accident?
00:06:34So we began the search in the new ash green and surrounding area.
00:06:39I called the police and I said,
00:06:41would it help if I got a few people together and we had a look around?
00:06:47And they went, no, that would be great.
00:06:49Let us know where and when.
00:06:55I thought maybe nobody had come.
00:06:57And we ended up with a room with about 40 people in.
00:07:00And we had people there that maybe had known her,
00:07:03but 90% of the people had never met Sarah.
00:07:08Yet they were there and saying we're ready.
00:07:10With the advice of the police,
00:07:13we were all out looking for a potential runner who had had an accident,
00:07:15had a fall.
00:07:17So we were checking all the roads and several metres either side.
00:07:20And we covered every road, every path, looking for this down and injured lady.
00:07:23We had specially trained police officers searching with police dogs, but we also had the community that stood up and they helped us.
00:07:41In those first few hours, really, there was nothing that was giving any sort of indication that she had left that house of her own free will.
00:07:53And that was something that right from the start was playing in the back of my mind.
00:07:58Sarah could be in danger and we need to find her as soon as possible.
00:08:02This morning, police headed to a new location to continue their search into the disappearance of the mother of five, Sarah Wellgreen.
00:08:21But at the weekend, a really strong turnout from the volunteer operation, more than 300 people coming to search.
00:08:27And not just people around the Newmash Green and Basish Shore area and around that five mile radius which police had put in,
00:08:33but from around the county as well.
00:08:37It would take a lot of resources to cover that ground.
00:08:40And we were trying to work very quickly.
00:08:43We worked with police search teams.
00:08:46We had experts to do confined space searching, waterborne searching and underwater searching.
00:08:54And we hadn't found her.
00:08:57We were getting more concerned at what might have happened to Sarah.
00:09:00Where might she have gone?
00:09:04While the searches were going on, we're also carrying out other inquiries.
00:09:07When somebody goes missing, it's really important to find out as much as we can about their life,
00:09:12to understand what might have happened to cause them to go missing and where they might be.
00:09:16We spoke to lots of Sarah's family.
00:09:18We spoke to lots of her friends.
00:09:20She was a very social person.
00:09:22She had quite a wide network of friends.
00:09:24My mum met Ben when I was around eight years old.
00:09:33They met on a dating site.
00:09:35When I first knew about Ben, we were heading to Spain, me and Sarah, for a girly holiday.
00:09:43He lived out in Palma.
00:09:45It was the honeymoon stage, I think, for Ben and Sarah.
00:09:48It was constant phone calls.
00:09:50I think he painted such a big picture of Sunsea and sunsets that you couldn't refuse.
00:10:03So my mum moved me and my brother Jack over to Mallorca.
00:10:08They built a life together there.
00:10:10They had a son.
00:10:12But after a couple of years, it started to get financially troubling for them.
00:10:17And they came back to the UK.
00:10:19They had two more children together.
00:10:22And life seemed to be normal for them.
00:10:25Sarah, as a friend, was very funny.
00:10:32Great to be around.
00:10:34Our kids grew up together.
00:10:36And we both bounced off each other's parenting.
00:10:39It was always just a fun time.
00:10:42When Sarah came round and said that she's pregnant and she's having a girl,
00:10:46Well, we just stood there screaming because she liked her makeup.
00:10:50She liked looking nice.
00:10:51And being a beautician, having that little girl to dress up was just amazing.
00:10:58And we had all these things planned.
00:11:02I know she loved Kent.
00:11:04She loved the house.
00:11:05But down the line, I could hear that she wasn't happy.
00:11:11I think their relationship kind of fizzled out.
00:11:14Just kind of stopped getting along with each other.
00:11:17So my mum and Ben were living in the Ash Green with my three siblings.
00:11:22They'd have their own separate lives.
00:11:23They'd both go off to, like, their work and things like that.
00:11:26And I think she felt trapped because financially it was our only option.
00:11:31Sarah said, He's got his own room. I've got my room.
00:11:33The children have got their room.
00:11:35For her kids' sake, she'd do anything that she could to make those kids happy.
00:11:44My mum was great.
00:11:49She was a really, really good mum.
00:11:51There's five of us in total.
00:11:54I was, like, older.
00:11:56So, like, I could have more of a laugh and a joke with her,
00:12:00adult conversations.
00:12:01I could have a drink with her.
00:12:02She was always there when I needed her.
00:12:05The children were her life.
00:12:10She was just a brilliant mum.
00:12:15I had this horrible, sickly feeling because she's not contacted anyone.
00:12:21I'm building up a picture of Sarah and her life.
00:12:31She's got a house.
00:12:32She's got lots of friends and family around her.
00:12:35And I'm looking at her thinking,
00:12:37you're not the type of person that voluntarily goes missing.
00:12:41That initial call reporting Sarah Wellgreen as missing was fairly typical.
00:12:48Ben Lacombe provided quite a lot of information that he felt was important
00:12:53that we knew about Sarah.
00:12:55So you live together with your children,
00:12:57but you're not partners with your friends now, yeah?
00:12:59Yeah.
00:13:00Yeah.
00:13:01We're sort of co-parenting, sort of living in the same house, I think.
00:13:04She's got her boyfriend and all that sort of stuff.
00:13:06What's his name, please?
00:13:08His name is Neil James.
00:13:10What we learned about Sarah is that she lived with Ben Lacombe.
00:13:17They were separated.
00:13:19We also learned of another relationship in Sarah's life,
00:13:22and that was with a chap called Neil James,
00:13:24somebody we understood she'd recently got engaged to,
00:13:28that had had an on-off relationship for a few years.
00:13:31He lived away from Kent in Surrey,
00:13:33but she was contacting him regularly and seeing him regularly too.
00:13:37Can I show his boyfriend's number and address?
00:13:41I do know his number because he texted me last night.
00:13:44What did he text you saying?
00:13:46Does he know that she's missing?
00:13:47Yeah, he said,
00:13:48Hi Ben, have you heard know where Sarah is?
00:13:50Her mum, Lewis, Jack, haven't heard from her all day
00:13:54and no messages delivering in any media.
00:13:56We're all worried.
00:13:57And so if you can let us know if you've seen her or me
00:14:00and her mum are going to have to start a police search
00:14:03as it's been 24 hours, thanks Neil.
00:14:07Obviously I need to consider everyone's status
00:14:10within an investigation.
00:14:12And yes, part of that is building suspicions around people.
00:14:17Neil James was someone that I needed to understand more about.
00:14:22He was the person that perhaps she's closest to at that point in her life.
00:14:31My mum went split with Ben.
00:14:33A few years later she met Neil.
00:14:34It was definitely nice to see my mum meet someone new.
00:14:37Got on well with him.
00:14:38And the way she was with Neil, it was good.
00:14:40Happy birthday to you.
00:14:43But my mum and Ben were living together
00:14:46because her relationship with Neil was a bit on and off.
00:14:49It was very rocky at that moment.
00:14:53Had things been going on between them,
00:14:55was there a reason why he would have travelled to Kent
00:14:57the night that Sarah disappeared?
00:15:02Is there any ongoing bullying or harassment or anything like that at all?
00:15:05I would say, yeah, the main...
00:15:07When you say, like, bullying and stuff,
00:15:09I'd say, like, really, he's her boyfriend, really.
00:15:12It's, like, really paranoid about her, like,
00:15:14where she, like, doesn't trust her and that.
00:15:17She's got quite a complicated life
00:15:19and, erm, it's just a bit messy, really.
00:15:27I'm Andy Robinson and in 2018 I was a reporter at Kent Live.
00:15:32This mess-in-persons case felt different almost from the off.
00:15:36And you just felt this was something more
00:15:38than someone who had ran off
00:15:39and would return home of their own accord.
00:15:43I put Sarah's name into Facebook
00:15:45and I could see that the Search for Sarah Wellgreen group
00:15:48had already started to develop
00:15:50and was posting appeals trying to find her.
00:15:54Every day more people came.
00:15:56We realised, because there's so many exits to the village on foot,
00:16:00running tracks through the woods,
00:16:02that we needed to get a copy of the Ordnance survey map.
00:16:07It wasn't always just about the routes on the map itself,
00:16:09it was local knowledge,
00:16:11people offering information that only locals know.
00:16:18When we started up the Facebook group,
00:16:20we were sort of aware that somebody called Neil was posting,
00:16:23Sarah, where are you? I'm looking for you or I miss you.
00:16:27But we'd never seen him on the search.
00:16:29So that was obviously really strange for us.
00:16:34If my loved one went missing, I'd want to be out there looking.
00:16:37All we were reading about was how heartbroken he was
00:16:40and how much he loved her, which is great, absolutely beautiful.
00:16:44But we're out there looking for her. Where are you?
00:16:53I'm piecing together a timeline of Sarah's last movements
00:16:57before she went missing.
00:16:59We got hold of neighbouring CCTV that showed us the comings and goings
00:17:09and Sarah Wellgreen.
00:17:11And we know from looking at the CCTV on the 9th of October,
00:17:17she took the children to school in the morning as normal.
00:17:20She returns, she doesn't go back into the address,
00:17:22she goes straight to her car to go about her day's work appointments.
00:17:26She works like one or two days a week at the salon
00:17:30and she's a beauty therapist, so she does like private clients as well.
00:17:34And she does private clients all over in Cairn, in Farnham, in Portsmouth.
00:17:40She was a travelling beauty therapist
00:17:43and she would see clients at their home addresses
00:17:45and she carried out a number of those appointments through the day.
00:17:49We spoke to some of Sarah's clients
00:17:51who she'd visited on the 9th of October.
00:17:54They told us that Sarah was chatty, seemed happy, was positive,
00:17:59seemed her bouncy self.
00:18:01There was nothing that any of her clients told us that day,
00:18:04gave calls for concern.
00:18:07Sarah came home just before 8pm
00:18:10and she parked in a normal parking space.
00:18:12We saw from the CCTV that she got out of the car.
00:18:15She was on her own and she walked into her home address.
00:18:19We asked Ben had there been any conversation that evening,
00:18:25had there been any argument, any dispute.
00:18:27How were things between the two of them that evening?
00:18:30He told us that she was fine, that she'd come in.
00:18:33They'd just had a conversation about the children.
00:18:36She'd read her younger children's story and that she'd gone up to her room.
00:18:40He said nothing untoward had happened.
00:18:43He said that he'd heard that she was talking to her friends
00:18:46because he could hear through from the other room.
00:18:49But it was a normal evening as far as Ben was concerned.
00:19:01Phone records are absolutely key in any investigation.
00:19:05They're an insight into someone's world and their private life.
00:19:09Sarah had a couple of handsets.
00:19:12There was one handset identified that we weren't able to locate.
00:19:16We didn't have Sarah's personal mobile phone,
00:19:20but we knew Sarah's phone number
00:19:22and from that we were able to gather some data from her phone records.
00:19:26I can see that in that hour after it's apparent that she's gone to bed,
00:19:31so between 9 o'clock and 10 o'clock at night,
00:19:33there was a flurry of text messages between Sarah and Neil James.
00:19:37But what I don't know at that stage is what that conversation is about.
00:19:43We carry out proof-of-life inquiries on everything that we know about Sarah.
00:19:49So phone records, financial, any other social media.
00:19:53There's no interaction with hospitals, with her doctor's surgery at all,
00:19:58or any other NHS service.
00:20:00One of the last people that Sarah had been in contact with that evening
00:20:08was her boyfriend, Neil James.
00:20:10I need to go and see him and understand what was taking place in those text messages
00:20:15and what he can tell me about Sarah.
00:20:17And more importantly, where was he on the night that Sarah went missing?
00:20:21Empty switchboard.
00:20:26My name's Neil James.
00:20:28And who are you in connection with this call?
00:20:30I'm her partner.
00:20:31And what's her name, please?
00:20:33Sarah Wellgreen.
00:20:34And can I ask the lecturer of your call?
00:20:36Well, I have information. I can't even.
00:20:40Maybe a whereabouts. I don't know.
00:20:42Neil James told us that he was home alone on the night of Sarah's disappearance.
00:21:03So at that stage, I need to look for other means to corroborate what Neil James is telling us.
00:21:09I'm dispatching officers to Neil James' home address to check out the CCTV,
00:21:15see if there's anything that can help us identify his movements.
00:21:19I'm doing the checks in relation to his car, the ANPR.
00:21:24We're also at that stage looking at his phone.
00:21:27I don't know the context of those text messages.
00:21:30And the only person at that point that can give me that content
00:21:34and what the relevance is, is Neil James.
00:21:37I need to understand quickly this picture.
00:21:40Because ultimately, we need to find Sarah.
00:21:42I'm Neil James. I am prime suspect number one.
00:21:56I met Sarah over the internet. We kicked it off straight away.
00:22:06And it was perfect because I had two kids.
00:22:09And Sarah's children were roughly about the same age.
00:22:14So it all just fitted in.
00:22:17How they got on.
00:22:19That relationship to me was like heaven.
00:22:22She was just the perfect mother.
00:22:24One night, she said to me, how would you feel if we got married?
00:22:30I said, I'd be delighted.
00:22:33We envisioned growing old together.
00:22:38Every night, we'd obviously speak on the phone.
00:22:42It'd be like, night darling, love you.
00:22:45And every morning, whoever was up first is, morning, love you.
00:22:50By religion, we would do it every single day.
00:22:53I messaged her that evening, and we basically said, good night.
00:23:07And then the next morning, I messaged her to say, morning darling.
00:23:13How are you? Love you.
00:23:15And the message didn't deliver, which I thought, well, that's a bit strange.
00:23:21Sarah's phone was always on.
00:23:25I text Sarah a couple of messages.
00:23:32None of them got to do it.
00:23:35I even left a voicemail saying, where are you, honey?
00:23:39We're missing you.
00:23:41What the hell is going on here?
00:23:43There's something not quite right.
00:23:46So I raised the alarm.
00:23:49I spoke to Sarah's mum and dad.
00:23:54Then I spoke to Lewis.
00:23:59Then I messaged Ben to say whether he'd seen her.
00:24:04Didn't hear anything back from him.
00:24:08I was speaking to all and sundry.
00:24:11I was desperate to try and find where Sarah was and what was happening because this was someone like her.
00:24:19I just couldn't get it out of my head what was going on.
00:24:22It's truly a living nightmare.
00:24:25The police phoned me and said, whereabouts are you?
00:24:39I didn't know how to feel.
00:24:41I was worried as hell.
00:24:42Thinking they could just arrest me under suspicion of murder.
00:24:48Even after nothing.
00:24:52They wanted to search the house.
00:24:53They wanted to ask me questions.
00:24:55Do they really think this is me?
00:24:57The reason why I didn't join the search.
00:25:09Now, I lived an hour and a half away.
00:25:12My daughter was three at the time.
00:25:17And what if I did find her?
00:25:19I wouldn't want to be that person that found her.
00:25:21I'd be distraught.
00:25:23No.
00:25:24We knew where he was when he was on his phone.
00:25:35He lives in another county.
00:25:37The routes between the two were checked in his car.
00:25:41Was not flagged up on any ANPR or any cameras.
00:25:45There was everything to show he was where he says he was.
00:25:48He was nowhere near New Ash Green that evening.
00:25:53Neil James isn't a suspect.
00:25:55And was able to give us an insight into Sarah's life
00:25:59that other people weren't.
00:26:02There was a sense of relief that I'd kind of been cleared
00:26:07of any sort of suspicion.
00:26:09Because the most important thing was finding out where she was.
00:26:18The missing person search continued over the next few days.
00:26:24Unsuccessfully, lots of police officer activity,
00:26:27lots of community support, trying to find where Sarah was.
00:26:33Family liaison officers who had been appointed to work with the family
00:26:36had gone out to see Ben to take a formal statement from him.
00:26:39He was saying that Sarah's life was in a downward spiral
00:26:43of on and off depression.
00:26:45And possibly even considering self-harm.
00:26:50So our search strategy changed.
00:26:55The police said, could you ask your searchers to look up?
00:27:01Look up.
00:27:03Which indicated she might well have taken her life.
00:27:10I found that really difficult standing in front of people.
00:27:13Having to even make that suggestion.
00:27:16We then retraced the steps.
00:27:19Thinking, okay, so if that is a possibility,
00:27:25we need to go further out from the roads.
00:27:28I really wasn't prepared for that.
00:27:30Where you go from looking for a lady that's injured
00:27:33to looking for somebody's body.
00:27:35We were so immersed in it.
00:27:41We so wanted to find her.
00:27:43And all I could remember was Lewis's post that night.
00:27:47And I think it was the same for everybody else.
00:27:50Sarah Wellgreen's last proof of life is 10pm.
00:28:02That's when the last text message was sent on her phone.
00:28:05We know her phone is on the network until 4am.
00:28:09So our critical time window was from 10 o'clock in the evening
00:28:14on the 9th through to 4 o'clock in the morning on the 10th.
00:28:19What has happened to Sarah during that time window?
00:28:22I already know that there's CCTV coverage immediately around the address.
00:28:28But from the search of Basie Shaw,
00:28:31I knew that the CCTV where Sarah and Ben were living
00:28:36was absolutely critical.
00:28:38It was CCTV that could give us the answers to all of our questions.
00:28:43I've got CCTV on my house as well.
00:28:49Yeah?
00:28:50And when I looked on that, it was off.
00:28:53Like the switch had been turned off.
00:28:55So I can't check on that.
00:28:57And Lewis has texted me today to say...
00:29:01He said, Nanny asked if you can check your CCTV
00:29:04to see if she got into another car.
00:29:06But the thing is, it was turned off at the plug.
00:29:09I saw that.
00:29:10But the thing is, my CCTV doesn't record.
00:29:14Like the hard disk doesn't work anymore.
00:29:17That answer concerns me.
00:29:19That's a really convenient set of circumstances,
00:29:22is what I'm being told by Ben Lacombe a lie.
00:29:31Ben Lacombe is now the main focus.
00:29:34Ben Lacombe's movements the night leading up to Sarah's disappearance.
00:29:43The vehicles that are known to us are Ben Lacombe's red Vauxhall Zafira.
00:29:49Ben was a taxi driver.
00:29:51He used his own vehicle for taxiing.
00:29:54He had a last pickup, a last job just before 5pm on the 9th.
00:30:01Following that, he booked off and he arrives back at the home address just after 5pm.
00:30:07And usually on that day, when Ben came home just after 5pm,
00:30:12he didn't park in the communal car park right next to his home.
00:30:15He chose to park in a different car park,
00:30:18which was a bit further away from his home,
00:30:21and very secluded and dark,
00:30:24in contrast to what he would normally do.
00:30:27We knew he returned home,
00:30:29could see him on the CCTV,
00:30:31but we couldn't see his car.
00:30:33And that was something that was a bit strange.
00:30:43Suspicions around Ben are growing.
00:30:46Our officers went to speak to Ben Lacombe on the 14th of October,
00:30:50and they asked for him to provide his phone for a voluntary download.
00:30:55So we're not seizing that phone from him using any police powers.
00:31:00And initially, he appeared happy to do so.
00:31:06The officers noted that he seemed to be deleting things as they were talking to him.
00:31:10And he makes a comment about,
00:31:12why would I want you to look at deleted material?
00:31:16I've deleted it for a reason.
00:31:19He said, I'm going to keep my phone.
00:31:21I'm going to go to bed.
00:31:22I'm tired.
00:31:23I will bring my phone to you tomorrow.
00:31:25That's an alarm bell.
00:31:27Why doesn't he want us to look at his phone?
00:31:36The morning of the 15th of October,
00:31:38comes and goes.
00:31:39No Ben Lacombe, no mobile phone.
00:31:42He doesn't turn up at the police station,
00:31:44doesn't make any contact with us at all.
00:31:47Ben Lacombe had become very suspicious to me in his behavior.
00:31:52So I sent officers to Ben Lacombe's home.
00:31:56But he wasn't there.
00:31:57But his mother was.
00:32:00She said that after officers had left,
00:32:02having asked him for his phone the night before,
00:32:06he went out and was away for a few hours.
00:32:09We believe in that time that he's disposed of his phone.
00:32:15And who knows what else.
00:32:17And who knows what else.
00:32:31Can police control room, how can I help?
00:32:33Hello.
00:32:34Hello.
00:32:35My daughter was reporting missing.
00:32:36And I'm really concerned.
00:32:38The person that called her in,
00:32:40the situation is, he's an ex-partner.
00:32:45They're sharing the house.
00:32:47But for the last five years,
00:32:49they've been backwards and forwards to court,
00:32:51arguing about the children.
00:32:53Right.
00:32:54And things have been really vicious and acrimonious.
00:32:57We learned that there was a lot of family court activity.
00:33:01There was a lot of custody battles with the children.
00:33:04There was a lot of animosity between the couple.
00:33:07I think he was trying to paint her as a bad person at that time.
00:33:12So she was working harder to prove she could provide the mortgage payments
00:33:18and look after the children properly.
00:33:22He was nasty towards her.
00:33:24Spiteful.
00:33:25Horrible.
00:33:26He took a toll on her.
00:33:27She just wanted her kids back.
00:33:32By 2018,
00:33:33Sarah had prime custody of their three children.
00:33:36And she was looking to buy Ben out of the house.
00:33:43In the few days leading up to her going missing,
00:33:46Sarah had a job interview for a new job,
00:33:49understood that she was successful in that job,
00:33:52and therefore had a future that she was building.
00:33:55It was definitely a new opportunity for her.
00:33:57It was like a salary job, company car, so it had its perks.
00:34:02By the night of Sarah's disappearance,
00:34:05we were able to find, through messaging,
00:34:08that Ben was aware that Sarah had a mortgage offer
00:34:13and was going to be able to buy him out of the property.
00:34:17Sarah mentioned that she had told Ben about a new job,
00:34:21earning way more money than what he was earning.
00:34:25Financially, she'd be secure for her and the children,
00:34:31which, effectively, was going to make Ben homeless.
00:34:34And I think he hated that fact.
00:34:38So there was a very strong motive, I felt,
00:34:42for Ben to have Sarah disappear.
00:34:52We tracked Ben Lacombe down at the family courts on the 16th.
00:34:57The mother of his children is missing.
00:34:59There's a big police investigation going on,
00:35:02and he's trying to obtain a custody order for the children.
00:35:09What was the urgency?
00:35:11Why was he doing that,
00:35:12potentially knowing that Sarah was not going to come back?
00:35:16There's several things that concern us
00:35:24about the circumstances of her disappearance.
00:35:27So this has moved from a missing persons investigation
00:35:30to potentially a murder investigation.
00:35:39Ben Lacombe was arrested on suspicion of murder.
00:35:42Following extensive investigations and inquiries
00:35:47and also searching,
00:35:49we're now treating this as a potential homicide investigation.
00:35:54First time it being called a murder investigation,
00:35:56it becomes sort of surreal,
00:35:58and you kind of get the feeling that she's not coming back anymore.
00:36:05I know something was wrong,
00:36:07but to hear it,
00:36:09to be told it is totally different,
00:36:12and I don't think I'd...
00:36:14I still don't believe it.
00:36:20Someone so beautiful doesn't deserve that.
00:36:31It was so difficult
00:36:32because we'd all so wanted to find her alive.
00:36:35I just felt awful for the family
00:36:38because I could see what they were going through,
00:36:41and I just wanted to help them.
00:36:43I just wanted to protect them.
00:36:44It was just a natural mother's instinct, I guess.
00:36:48Officers have been in Dartford today.
00:36:50They've extended their search as far as Dartford town centre,
00:36:52searching even bins in the town centre area
00:36:54in a bed to find any loose clues
00:36:56that could potentially lead to her whereabouts.
00:36:58Then eyewitnesses said that they saw rescue teams,
00:37:02police dogs, two fire engines,
00:37:04and a forensic van all at the scene.
00:37:06So, clearly, police pulling out all stocks here to find Sarah.
00:37:10With Ben Lacombe in custody,
00:37:18we've got a limited time period
00:37:20in which to gather enough information
00:37:22to charge with the murder of Sarah Wellbeing.
00:37:26We now carried out forensic examinations,
00:37:29both in his car that he used as a taxi
00:37:32and at the home address to see if we could find any trace
00:37:37and help us understand of what might have happened to Sarah.
00:37:40The strongest hypothesis I had
00:37:42was that Sarah had been harmed in the home address
00:37:46and that she'd been taken somewhere
00:37:48and her body concealed somewhere.
00:37:50So that changed the dynamics of the search.
00:37:54We very, very quickly found out a little bit about Ben.
00:37:59He was predominantly a taxi driver, cab driver,
00:38:03and so therefore he had a really, really good knowledge
00:38:07of New Ash Green and the surrounding areas.
00:38:15We then had to bring the search back in and go again,
00:38:19but moving out to 25 metres either side of a road.
00:38:24The weather had been really dry and hot all summer.
00:38:30Everything was parched.
00:38:32It made it really easy for searching.
00:38:34We were saying, look for a recent pile,
00:38:37recently dug soil,
00:38:39because there was just one goal
00:38:42and that was finding Sarah.
00:38:44You are under arrest today
00:38:54on suspicion of the murder of your ex-partner
00:39:00and I understand current, um,
00:39:03you still live in the same address,
00:39:05that's Sarah Wellgreen.
00:39:07We believe she may be dead
00:39:09and that may be at your hand.
00:39:13So, did you kill her?
00:39:20Ben Comber was with us for three days.
00:39:22He was interviewed extensively over that time
00:39:25and didn't say a word to us.
00:39:29So, I'm not clear at the moment, Ben,
00:39:31whether you're just trying to think of an answer
00:39:33or whether you've decided not to answer the question.
00:39:40That was another flag for me
00:39:42because somebody that is innocent,
00:39:45somebody that may be concerned
00:39:48about the disappearance of the mother of their children,
00:39:51I'd have thought that they might want to give us something
00:39:54to try and help.
00:39:55I was convinced that Sarah was dead
00:40:00and I was convinced that Ben LaComber
00:40:02was the person that was responsible for that.
00:40:06Everything we had was circumstantial evidence.
00:40:09We didn't have any forensic evidence.
00:40:12We didn't have Sarah.
00:40:14We didn't have that smoking gun.
00:40:17And so, on the 19th of October,
00:40:20he was bailed from the police station.
00:40:22It's a difficult pill to swallow.
00:40:33We're confused because
00:40:35did it mean that they thought we didn't do it?
00:40:38He's seen going about the village.
00:40:40He is carrying on.
00:40:41He is still working.
00:40:43He's the person we think has done it.
00:40:45He knows something about where Sarah is,
00:40:47but he's carrying on.
00:40:50The aim is to establish what Ben LaComber did
00:40:59with Sarah Wellgreen's body.
00:41:01I've got to focus on CCTV.
00:41:06We were looking at Ben's movements
00:41:08on the 9th of October,
00:41:10the night Sarah went missing.
00:41:12We knew he'd been working.
00:41:14He's a taxi driver.
00:41:15And we had a capture of him
00:41:17on a CCTV camera locally.
00:41:20And his car was spotlessly clean.
00:41:23What we then noticed
00:41:25when the vehicle was being driven
00:41:27on the morning of the 10th,
00:41:29was that there appeared to be mud
00:41:31by the wheel arches
00:41:33and around the bumper area of the vehicle.
00:41:38By 10.30 that morning,
00:41:40we pick him up again on CCTV
00:41:42outside his workplace.
00:41:45And we could see that his car now,
00:41:47again, is spotlessly clean.
00:41:54We believe Ben's been out that night
00:41:56to dispose of Sarah.
00:41:58He's been somewhere
00:41:59where his car could go off-road.
00:42:02Where have that car been?
00:42:08We searched every exit route
00:42:11out of New Ash Green Village itself
00:42:13to try and seize and view
00:42:15as much footage as we could find.
00:42:17It turned into the biggest CCTV operation
00:42:21that the forces had.
00:42:23There was over 22,000 hours worth of footage
00:42:26that we recovered.
00:42:29Soon after we'd started the process
00:42:31of viewing all of the CCTV,
00:42:34we had a breakthrough.
00:42:39There were seven properties along a route
00:42:42that captured various different aspects
00:42:45and angles of a vehicle
00:42:48that we believed to be Ben Lecombe's vehicle.
00:42:51Now, some of those were just headlights
00:42:53flashing by at the right time.
00:42:56But then, maybe half a mile or a mile on,
00:42:58you then get a better shot.
00:43:01And it all came to a head
00:43:02with one property
00:43:04that gave us an absolutely perfect image
00:43:07of his car going past
00:43:09at approximately 2.20 in the morning.
00:43:12And because it's a taxi,
00:43:14it's got some quite distinctive marking on it.
00:43:23So we get it going past seven houses in one direction.
00:43:302.20 in the morning,
00:43:31we then lose the vehicle.
00:43:34Two hours later,
00:43:35give or take a few seconds,
00:43:37the same vehicle is coming back along the same route,
00:43:40going back past the same cameras
00:43:42and back towards Basie Shore.
00:43:47We knew that Ben Lecombe had parked his car
00:43:49in a different car park,
00:43:51a bit further away from his house.
00:43:53Around 4.30 in the morning,
00:43:56we could see from the neighbor's rear CCTV
00:44:00that Ben Lecombe's car had been locked.
00:44:03The amber lights on his car flashed three times.
00:44:11He was insistent that he'd just been asleep in his home,
00:44:14that he'd gone to bed late on the 9th of October.
00:44:19We checked Ben Lecombe's taxi records.
00:44:22He wasn't at work during the night of the 9th into the 10th.
00:44:27Finally, we could show to a good standard of evidence
00:44:31that Ben Lecombe wasn't at home when he said he was.
00:44:35That vehicle had been somewhere where it had got muddy.
00:44:40And it's at that same time that Sarah has gone missing.
00:44:44And that was the moment we thought we've got him.
00:44:48It was time to re-arrest Ben Lecombe
00:45:00and ask him some more questions.
00:45:03Hey, there's movement now.
00:45:05Hello, sir, please. Can you open the door, please?
00:45:08Good morning.
00:45:10Good morning.
00:45:18Good morning.
00:45:21The time is 6 o'clock.
00:45:24You are further under the arrest
00:45:26of suspicion of the murder of Sarah Wellgreen.
00:45:28This is a further arrest
00:45:30on the discovery of fresh evidence.
00:45:32This evidence provides the inconsistencies
00:45:34of the state that you've provided.
00:45:36You report her missing.
00:45:37Your arrest is necessary to know you to be questioned.
00:45:40Thanks, sir.
00:45:44Having been arrested for the murder of Sarah Wellgreen,
00:45:47Ben Lecombe didn't react in any way.
00:45:50He didn't ask any questions of the officer.
00:45:53He didn't seem surprised.
00:45:58When I first learned of Ben's arrest, I was angry.
00:46:01Real angry.
00:46:02He brought me up as a kid.
00:46:04I was suspicious of him to begin with.
00:46:07I don't know why I didn't try and piece a little bit more of it together.
00:46:10It was weird because he was being helpful.
00:46:22We knew we had to move.
00:46:23We had to find her.
00:46:24Because otherwise there's a chance he was going to get off.
00:46:29We started phoning people, pulling in favours.
00:46:32People were coming down from way, way up north with their dogs to do tracking work.
00:46:39We left no stone unturned.
00:46:42A lot of effort was going in to the searches, both police and community.
00:46:49They were doing a hell of a lot.
00:46:52It was reassuring and it was good to see the community come together to help out.
00:46:56It's difficult to explain, like, the feelings of it.
00:47:01You're no longer looking for your mum anymore.
00:47:04You're just looking for a body.
00:47:12He's been arrested but Sarah's still not been found.
00:47:15And you're so worried he's going to get off with it.
00:47:18You are desperate to find her.
00:47:20So the searches did continue.
00:47:22We were walking and in the distance I could see these white things.
00:47:29And the closer we were getting to it, the more it looked like bones.
00:47:38I was scared.
00:47:43The police had given us a measuring tool that we could use if we find any bones.
00:47:47We had to put it up and take the photographs.
00:47:52We've sent all the stuff across to the police and we're just waiting.
00:47:57Because the forensics wanted to come out.
00:47:59One part you're thinking, we finally found her.
00:48:03But the other part you're thinking, oh my God, this is the kid's mum.
00:48:11When there was a find on the searches, the whole room held its breath.
00:48:17Forensics checked and there were only more bones.
00:48:23I think I really took that one to heart.
00:48:27That's when I really realised we're looking for Sarah's remains.
00:48:31I'm not looking for Sarah anymore.
00:48:34We had assessed and graded over two and a half thousand search areas.
00:48:41We'd used resources from across the country.
00:48:45Numerous experts in scientific fields.
00:48:49But by the time we got to trial, September 2019, we still hadn't found Sarah's body.
00:48:55I'd been in Major Crime Department for ten years and I'd not dealt with and wasn't aware of another bodyless murder investigation that had been charged, let alone take to court and convicted.
00:49:09One of my biggest fears was that Ben Lacombe could walk free.
00:49:16A year after Sarah Wellgreen initially went missing, there was finally a trial at the Willich Crown Court.
00:49:35Day one and very quickly gained a sense that this was a big trial, a big prosecution case.
00:49:43Sarah's family, volunteers from the search team, police, prosecutors all turned up and for Ben, just his mum, which was quite telling.
00:49:52It's a weird feeling being in court. Everything just becomes sort of surreal.
00:49:58The man who's murdered your mum, walks past you and you can't do anything about it. Like nothing to say.
00:50:07The prosecution case was quite lengthy. Obviously there was so much evidence to hear.
00:50:12Key piece of evidence was Ben Lacombe's own CCTV system on his house.
00:50:19I've got CCTV on my house as well.
00:50:23And when I looked on that, it was off. The switch had been turned off.
00:50:27So I can't check on that.
00:50:29But we discovered when we looked at night through the neighbour's CCTV,
00:50:34that you could see the infrared light from Ben Lacombe's cameras going on and off at certain times.
00:50:43On the night that Sarah went missing, we could see those cameras were turned off just after midnight.
00:50:49The log showed us that the system was powered down at the same time that we've seen the lights go off.
00:51:00That's Ben Lacombe preparing for the fact that he either just has or is about to kill Sarah
00:51:07and then needs to take her body from that house without anyone or anything seeing him do that.
00:51:13We then needed to find some other evidence to support that timeline.
00:51:24It was a difficult decision to make, but the decision was made that we needed to speak to the children.
00:51:34They played a video of one of my siblings doing their interview,
00:51:38which kind of broke me.
00:51:43I pulled my eyes out while Ben just looked like he sat there expressionless.
00:51:50They said they went to try and find Daddy in the middle of the night.
00:51:54Daddy wasn't there.
00:51:56So they went downstairs and watched television in the conservatory.
00:52:01What we were able to capture on CCTV to corroborate the story from the neighbour's camera
00:52:07you can just about see the conservatory light come on in the middle of the night.
00:52:15Later, we find that conservatory light is switched off at their home.
00:52:21Now that's Ben putting the children back to bed.
00:52:24Heartbreaking, honestly. That was awful.
00:52:28One of the people that had gone out and searched came back and said,
00:52:38we've searched over in the Baisley Shore area.
00:52:41Did you know how many cameras were up?
00:52:44And it was mind blowing.
00:52:46We're not a high crime risk area, yet his whole house was surrounded by cameras.
00:52:52Is he either paranoid, is he very controlling?
00:52:59We couldn't make our mind up what the need for all these cameras are.
00:53:07We had quite a few conversations about Ben and the way he is.
00:53:11It was very controlling. He needed to know where she was and what she was doing.
00:53:21He had screens in his room so he could watch the footage and he knew the coverage of the cameras.
00:53:26She would try not to talk to him. She said she would just go upstairs in her room.
00:53:33It was really sad because that living situation was horrendous for her. She hated it.
00:53:45A moment that stood out to me in the case was when the prosecution brought out this six-foot shovel.
00:53:51When we went back to research Baisley Shore, we were looking to see whether there was any evidence of where Sarah might have been harmed.
00:54:00But we didn't find anything significant.
00:54:03But there was one thing that did jump out.
00:54:06And that was a shovel that we found in the shed.
00:54:09Ben claimed he had got for his mum as a Christmas present because she wanted to dig a border around his front garden.
00:54:16We all just looked at each other and I thought, there is no way that lady could even lift it, let alone shovel with it.
00:54:25This was not a shovel that you would tend the front of a garden plough bed.
00:54:30This was a shovel that looked like something a grave digger would use.
00:54:34It felt like this was a huge moment where this lie had been exposed and the prosecutor described it as complete nonsense.
00:54:41Ben took the stand to give evidence which all of us as press were very surprised by, considering he'd had days of interview with police and not said anything.
00:54:51So now we were going to hear for the first time answers to some of those questions.
00:54:58The first thing he was asked by the prosecutor was, where is she? You know, where's Sarah? Where's the body? Did you kill her?
00:55:07It was a really intense grilling and he was a rabbit in headlights.
00:55:10One of the most interesting pieces of Ben's evidence was when the prosecutor questioned him about this phone.
00:55:21At the point of arrest, Ben Lacombe's phone is downloaded and we can identify a unique number that tells us it's a completely different device.
00:55:31We had the information from Ben's mother that on the Sunday evening he left the home. We saw that on CCTV.
00:55:41We then had to look wider outside of New Ash Green to see where he'd gone.
00:55:46Saw his car on a number of cameras and travelling out to the Green Hole area.
00:55:51We see him get out of the car and walk towards the river and a few minutes come back and drive off.
00:56:00To me, that's the actions of somebody who's trying to hide evidence.
00:56:07He claims that he had written nasty messages to Sarah and he believed that was going to make him look like he was a suspect.
00:56:15That was something I did not believe at all.
00:56:26The next day, we captured him on CCTV on the Monday afternoon, buying this new handset.
00:56:33Hello, erm, I want to report missing person.
00:56:42And did you go missing before or is this out of character?
00:56:45Erm, she hasn't gone missing before, but she's got a bit of a weird life, let's be that way.
00:56:52So, I'm sorry, it's just quite...
00:56:53No, that's all right, that's all right. I just want to let you talk to all the details.
00:56:55I'm just trying to be... She's got quite a complicated life, like...
00:56:58And, erm, it's just a bit messy, really, like...
00:57:03Even just his voice would just, like, annoy me.
00:57:07It's just infuriating. Erm, it just makes you really, really angry.
00:57:12Knowing what he'd done and for him to just sit there and try and, like, lie his way out of it.
00:57:17Ben Lacombe was pointing us in all different directions away from him.
00:57:21It paints a picture that we now know was very, er, untrue.
00:57:27It was certainly not what we know Sarah's life to have been.
00:57:35Sarah's life is very much on the up.
00:57:38She had a new job offer she was going to start.
00:57:40She had custody of her children.
00:57:42She was going to be financially stable.
00:57:44And she was going to be able to have a home with her and her children.
00:57:48Ben Lacombe was the contrary.
00:57:50He was about to lose a lot.
00:57:53This was not a domestic incident that went wrong.
00:57:57This was a premeditated murder.
00:58:00You all definitely knew that he was guilty.
00:58:04But there's always one side of you that thinks,
00:58:07well, what if part of the jury doesn't believe it?
00:58:11I'm a senior investigating officer running this case, but I'm human.
00:58:17And you do feel pressure.
00:58:18And you do feel you really need to get this right result home.
00:58:23Not just for justice, but for the family.
00:58:24Because I will walk away and go on to my next case and my next job.
00:58:29This family have got this for the rest of their life.
00:58:30They found Ben.
00:58:31Ben.
00:58:32Ben.
00:58:33Ben.
00:58:34Ben.
00:58:35Ben.
00:58:36Ben.
00:58:37Ben.
00:58:38Ben.
00:58:39Ben.
00:59:00Ben Lacombe, guilty of the murder of Sarah Whirlgreen.
00:59:09I broke down, like...
00:59:12I was...
00:59:14crying my absolute eyes out, but I was...
00:59:18I was happy, then found him guilty, and that he'd actually go down for it.
00:59:25The relief, the...
00:59:27the joy, the pride,
00:59:30feeling that we'd achieved at least something for Sarah's family,
00:59:35you can't help but feel some of their pain and their distress.
00:59:47We hope he will never be released unless he admits his guilt
00:59:51and reveals the location of her grave.
00:59:53To date, he has shown no remorse or care.
00:59:56For either Sarah or his own children.
01:00:01Even though Ben Lacombe has been convicted,
01:00:04we continued to search over 1,400 search areas physically.
01:00:10The search was such a vast area.
01:00:13This was such a rural area.
01:00:15Ben Lacombe had been out in his car for over two hours.
01:00:18You can get a long way and back in two hours.
01:00:23Had he prepared a deposition site prior.
01:00:27We knew the family by this stage.
01:00:30And...
01:00:32We knew how desperately they need closure.
01:00:35And that's driven us all the way, really.
01:00:39That's just been the... the driving force.
01:00:42You've gone this far, you cannot now back out.
01:00:46You don't just wake up one day and say,
01:00:48do you know what, I can't do this anymore.
01:00:50Your day, you know, whatever you're doing,
01:00:51you're getting on with your work day, your family life,
01:00:54and in the back of your mind is Sarah.
01:00:57And you can be carrying on and then you get a message come through.
01:01:04And you won't mobilise again.
01:01:10Psychics did get in touch quite a few.
01:01:13A lady contacted us from Ireland
01:01:15and she pinpointed the location and said to her,
01:01:19you need to go there.
01:01:21And as mad as it seems,
01:01:22you are frightened not to follow up on those things.
01:01:27We were in a field, speaking to a psychic.
01:01:32There was, like, a woodshed.
01:01:35And...
01:01:37we saw this freezer.
01:01:39And we had that sort of feeling,
01:01:41oh, my God, is she going to be in the freezer?
01:01:46After much deliberation,
01:01:50Gaz took the short straw and went and opened it.
01:01:54And...
01:01:57it was the most frightening thing I think I've ever done.
01:02:08But he opened it, it was clear.
01:02:14We all sighed with relief,
01:02:16but then the disappointment set in because we still hadn't found her.
01:02:22She wasn't there.
01:02:25We did everything that we could through a long period of time,
01:02:28nearly two years, to try and find Sarah,
01:02:31until we got to a point where we were then into an element of a needle in a haystack.
01:02:36And, unfortunately, the focus of the search then had to stop.
01:02:41There was nowhere left to search where our information and intelligence suggested it was possible that she might be.
01:02:49When the police slowed down the search, we felt for the family.
01:02:58I always remember the day that I stood in front of Lewis and said,
01:03:02we will find your mum.
01:03:04And I feel like I've hugely let him down.
01:03:08And I know the people with me at the time were feeling the same.
01:03:15Finally, we would like to say a massive thank you to the founding members of the Search for Sarah Wellgrim Facebook team.
01:03:22And all the volunteers who have continued to search for Sarah in all weather conditions.
01:03:27We are internally grateful to you all.
01:03:30My mother still hasn't been found today.
01:03:42It's difficult because she can't finish mourning until she's been laid to rest.
01:03:55After Ben Lacombe was convicted, Helen's law was enacted,
01:03:59which is a piece of legislation which means that the parole board will have to take into account the fact
01:04:07that Ben Lacombe hasn't disclosed where Sarah's remains are before considering parole.
01:04:14I've tried to contact Ben a few times to see if I'll be able to get put on, like, the visitations list.
01:04:22He said no, initially, that he doesn't want any contact at this time.
01:04:26So at least once a year, I'll try again. Once a year, every year.
01:04:31I'm now retired from my role, but Kent police officers will continue and keep this case open when fresh information comes alight to try and find Sarah.
01:04:48It's something that still saddens me now because it's something that I was never able to achieve for the family,
01:04:57to find their daughter, their sister, their mum.
01:05:01It has been seven years now. You never forget about it because it will always be with you, but you have to move past it.
01:05:11And you've got to carry on with your life.
01:05:21I hope that she is found for family, for the children's sake.
01:05:28They're coming along great, you know?
01:05:34And she'd be proud. She'd be very proud.
01:05:41I think she'd be happy with our...
01:05:44..we've all turned up.
01:05:45What I've lost in Sarah is a companion that I thought I'd have for life.
01:05:57After seven years, then, when you're so close to somebody, there's nothing that really goes away.
01:06:07My mum was a loving, caring person.
01:06:12She was a really, really good mum.
01:06:15Always there for anything you needed.
01:06:17Just kind of keeping the memory of her alive.
01:06:20So that she can be remembered.
01:06:23For the person she was, not for what happened to her.
01:06:26For what happened to her.
01:06:36If you or someone you know has been affected by any of the issues raised in this programme,
01:06:40please go to channel5.com slash helplines for information and support.
01:06:44And series one and two of A Killer Makes A Call is ready to be viewed.
01:06:48Stream now on Vive.
01:06:50Next, my lover, my killer.
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