Ambulance Season 15 Episode 6

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Ambulance Season 15 Episode 6  #Ambulance #RealityInsightHub   🎞 Please subscribe to our official channel to watch the full movie for free, as soon as possible. ❤️Reality Insight Hub❤️ 👉 Official Channel:  />👉 THANK YOU ❤️❤️❤️❤️❤️

Transcript

00:00Category 1

00:02Put you on an RTC

00:04Two cars head on

00:06This lady has been on the car since 5am

00:09It's a two year old who's been stabbed

00:12Every day across Yorkshire

00:15More than 3,000 people call 999

00:18He's just not breathing

00:20He's pregnant

00:22He's pregnant

00:24He's pregnant

00:26The ambulance service must decide who gets help

00:28We're going to look after you mate

00:30We've got you

00:32Can I get you covered up?

00:34And who must wait

00:3634 jobs waiting for an ambulance now in Leeds alone

00:40As the pressure on the NHS refuses to relent

00:44We're creating the waiting room for a waiting room

00:46The paramedics on the ground

00:48Navigate England's largest county

00:50Welcome to our office

00:52Alright kid, well done

00:54From the busiest cities

00:56Chaos tonight

00:58We need to get out of Leeds now

01:00To the remotest villages

01:02We're in the forest, in the middle of nowhere

01:04Where each call is a crisis

01:06Got a five year old found wandering in the street

01:08Naked, malnourished

01:10God it breaks your heart, it's awful

01:12And every decision critical

01:14You're alright

01:16Please get the kids out of there

01:18Where they're going to land in the middle of Bratford

01:22We go beyond the flashing blue lights

01:24Whoa, whoa, whoa, whoa

01:26To reveal the human stories behind every siren

01:29Just keep it going

01:31Absolutely

01:32Thank you for coming

01:33You don't have to thank us

01:34You do

01:35If you've got manners, you do

01:37Are we all ready to set sail?

01:39Get her going

01:40Get her going

01:41Ha ha ha ha

01:49BELL RINGS

01:51TEMPLES

01:52TEMPLES

01:53this is the patient breathing it's me brother he's got difficulty in breathing

01:59he keeps saying he's dying i've gone they say his eyes are closed just keep trying to reassure

02:06him for me okay i'm gonna be honest here i'm i'm checking from eight to four i know just

02:11just trying to stay nice and calm you're doing really well i'm terrified

02:15receiving got crew on scene at this one um 1466 this is a 68 year old male

02:27camera is a difficulty breathing but on arrival is now perry arrest of her

02:32yeah that's received on room now

02:37leads crew ryan and tom are immediately dispatched to the category one emergency

02:42the ambulance service's highest priority

02:52already on scene is crew 1466 who have begun assessing the patient

03:06all right guys

03:07i'm gonna have a quick listen to your chest buddy okay nice deep breath in for me steven bud

03:27all right we're gonna look after you mate

03:30steven is in perry arrest and his health is deteriorating rapidly

03:37let's get you into hospital i'm gonna get you started out bud

03:40without urgent medical treatment he's at risk of going into cardiac arrest

03:45on three we're gonna have a stand up hold on to my hands hold on to my hands steven

03:52hold on to my hand i'm gonna help you

03:54what are you doing steven do you think you're gonna be able to stand up on your own being honest

04:02yeah steven time is a bit of the essence

04:05can we can we start helping you a little bit just use your legs at the front you push down in your

04:11feet mate okay one two three up you come well done mate turn towards tom

04:18oh we've got you don't we go down we go down we go

04:28we do try

04:37hello saint james i've got a medical for you steven is en route to saint james's hospital

04:50six and a half miles away where staff are on standby to act immediately

04:55you all right bud

05:21this is steven saturating at 55 percent on room air

05:25one hundred percent or two one we're only managing to get it up to like 79 percent at best

05:30my name's amy i'm one of the nurses you're in good hands all right

05:37you're all right steve bud you've got everyone around that you need

05:39we would advise you space on information that we've been given that we would do chest compressions in

05:56order to help until the ambulance crew does arrive in control call handlers cam and ellie

06:02are already facing a surge of monday morning emergency calls

06:06no so you need to pump the chest hard and fast 30 times you need to keep going for me one two three four

06:15they are part of a 27-person team who have already received 94 calls in the first hour of their shift

06:23i told you mondays are the new saturdays

06:25i'll wait for my coffee how many cups of coffee do you have a day as well

06:37between them they will coordinate 57 resources across leeds the most populated city in yorkshire

06:49home to over 800 000 people

06:52um but services the patient breathing um the patient's breathing i'm bringing about my husband

07:08his name is fred during the night he's got very confused trying to get into rooms that are not there

07:15and he's laid on the floor now okay and so at the moment is the patient breathing oh god i just can't

07:22hear you properly i'm really sorry it's fred breathing now it's yeah here we go 1671 receiving

07:41and now they've fallen on the floor again patient conscious and breathing

07:45and now thank you for the update we'll head over there this guy's been having a few falls on it

07:53soon isn't it yeah and he's like 89 yeah yeah that's him ryan and tom are six minutes away from the

08:02patient who is in osmanthorpe two miles east of the city center nearly there now

08:15hello ambulance service i think she'll just stood at dark night hello what's his name fred fred what's

08:29your name norma norma hello fred nice to meet you had a right whack at her hadn't i i just don't know

08:37what to do don't worry we'll do everything now are you happy if we get you off this floor i can't hear

08:43you no problem let's get you up fred bud fred i'm free we're gonna stand up one two three let's pop you

09:00on this bed fred you on this bed fred we're very unsteady are we bud slip back slip back there we go

09:11there we are get so lay down no look at me you do a big smile for me

09:18lovely very nice one you give my hands a good squeeze squeeze on don't be shy squeeze his hands

09:26like squeeze like that yeah lovely should we get you laid up in this bed for a couple of minutes just

09:34while we finish our assessment fred what did you used to do for work i worked for a few things i was

09:45fine with all the way i wait one time yes i threw a call in fire was that a hard job yes hard work yeah

09:53hard work you got proper workers hands in here

09:59where was that taken talkie it looks like you're abroad there no i've never been abroad you've never

10:07been abroad really no i won't fly yeah fair enough why won't you fly i just i can't imagine being fastened

10:17in an enclosed space up in the sky now you put it like that because of what's happened today and the

10:27fact fred's fallen and he's banged his head he's got quite a big lump on me on his eye i wonder where

10:33that blood's come from possibly from there we're gonna have to take him up to the hospital

10:39he's gonna need looking at by the doctors and possibly a scan on his head

10:47i've got you fred don't worry well done perfect

10:52look at this how do we have it fred over to the side do where you want

10:57no i'm laughing at you now is that how he has it normal well i've all the nurses after you now

11:11normal are you shutting this door behind us my love all right you take care normal

11:16fred is being transferred the one and a half miles to saint james's hospital

11:29here we are i'll get some eating on for you fred lovely

11:33when i was younger you see it called a busybody because if there were ever any drama i always

11:47wanted to be there but i've always wanted to be the one that made people's days that bit better

11:55i was born in leeds the street that i grew up on it was called the rain

12:00and i think i could probably go into 90 percent of people's houses without knocking on the door

12:05that's how how close the community was

12:09the older generation that lived there that they remember how it were

12:12it was a very very community-based area

12:16but leeds is a large city now that's becoming larger by the day

12:22just waiting on ryan to come back we'll get you through can't hear me can you no

12:33we'll be leaving you now you're leaving don't you i am

12:42all right well it's been lovely to meet you i'll miss you too

12:46all the best lovely to meet you okay then see you later

12:49see you later

12:59did he say he lived there 56 years yeah i bet he's seen some right changes around that area

13:03i bet he used to be really really quiet back in day you know 56 years ago half of the marshes

13:09probably weren't even there no no and now he's in a concrete jungle isn't he he is 89 and independent

13:20you can't complain at that no it's like no we're not at that stage yet we don't need a stair lift

13:26it's a bit tough for that generation though out there hard as nails aren't it yeah

13:42ambulance service is the patient breathing uh yeah she's literally she's pregnant and she's been

13:49listen listen to me is the patient awake

13:51she's awake that's just been spewing up in the water which would go in all over the kitchen

13:57yorkshire ambulance service is now receiving over 220 999 calls per hour okay just keep her

14:04awake and turn her gently on her side as she wakes up i do just have to advise that due to

14:09how busy we are the standard time frame in the area is showing anywhere up to two hours

14:14in times of high demand the service escalates its clinical safety plan guys level three three three

14:20mel which means it prioritizes emergency ambulances to the most poorly and vulnerable patients

14:27hello i feel my way they are coming to you as quickly as they can okay yeah right

14:36ellie is on her 33rd call of the shift just keep yourselves calm i know i know it's scary all right

14:43but just try and keep yourselves calm are they there yeah right i'll leave you with the crew all right

14:50take care thank you there are currently 186 patients waiting for an ambulance so i'm organizing

14:58the healthy now stay on the line with a new call being received every 15 seconds is she completely

15:05alert and wait times are continuing to lengthen i just want to know when it's gonna call me at the

15:11moment it could be anywhere around one hour and 50 minutes oh my gosh one hour and 50 minutes is too

15:17much i i know i'm afraid there's nothing that can be done about that that is just due to the high

15:21volume of calls at the moment jerome can i take 1373 for a cat 2 or badly please uh no i'm gonna need them

15:29sorry just gone to csp level four got 97 just waiting in west at the moment and we're approaching

15:37200 over yorkshire so just thought i'd let you know all right with csp level four in place lower

15:44priority calls won't be sent an emergency ambulance instead they will receive alternative support got no

15:51available resources at all at moment what a day

16:081692 luke and regan have just become available hi 1692 i've got a job to pass to you please

16:18yeah go on we've got an elderly female molly she's fallen over she's got a nosebleed and an arm injury

16:26the call did come in to us so hopefully we'll get to her pretty quick yeah we are on our way to her

16:41the crew have been dispatched to pudsey where the patient has fallen outside a library

16:4645 minutes for a 91 year old we are what like six miles away and we're the closest available

16:53resource yeah

17:06hello molly can i have a look at this arm of yours oh god oh dearie me i didn't realize what a mess

17:16yes love if you can get a tool i'll finish wrecking the place shall i

17:23all right yes is this painful i can imagine one christmas eve many years ago i broke both both what

17:35elbows oh molly you do not have much luck i'm gonna get you to our ambulance and we're gonna have a good

17:42look at you on the ambulance

17:49shove you up hey we're doing that molly don't you worry

17:55your day's obviously panned out a little bit differently to how you expected hasn't it molly

17:59i thought i was doing wonderful i was on my way to b and m oh and what did you get from b and m

18:07well they didn't have what i wanted i wanted some cream crackers and i got some toothpaste

18:12right so molly we need to we need to have a look at you we're going to do try and get your arm and

18:19your shoulder more comfortable but we need to assess what's wrong with it so are you okay for us to take

18:23your coat off

18:27bless her heating's on i'm loving your little outfit this is very trendy what what have i done

18:35right keep it there okay keep it there it might be a case that your worst injury might be your arm it

18:42seems to do yeah she's told you oh yeah that's me told isn't it is it broken chances are yes your

18:52shoulder potentially is out but i can't fully assess you at this present minute no um so what we're

19:00gonna do is take me in oh yes luke's gonna support your back i'm gonna swing your legs up

19:12are you comfortable like that molly are you sure can you do the head yes we will get that sorted

19:22we just want to also molly give you some pain relief because you're clearly in a lot of pain

19:29all right we'll support your arm in a couple of ways so you can't feel it when we're moving about as

19:35notch okay we need to get this arm out of the sleeve okay

19:46you know when you fell did you go dizzy or anything before you fell no okay

19:54did you trip over something i tried to stop myself and there was no chance

19:59right molly so this is gas and air i want you to breathe in and out through this straw

20:08right and breathe in perfect nice low deep breaths for me okay

20:18right then molly molly molly molly molly yes yes yes

20:23no no no no no no no no no stop panicking i need you to slow your breathing down

20:37you are panicking breathing yeah okay slow it down i'm not gonna let anything bad happen to you okay

20:45all right all right what part's that now

20:59yep yep yep yep yep yep i've got it

21:01a few more bumps full of bumps you've had a bit of an eventful day haven't you

21:20oh molly can i adopt you all right because you're amazing

21:31you're amazing

21:42ambulance service is the patient breathing is the patient awake tell me exactly what's happened

21:48yorkshire ambulance service has now been operating at the highest demand level

21:52for four hours are you able to make your way to hospital without an ambulance at the moment

21:57the average wait time for category three patients is now two and a half hours

22:08ambulance service is the patient breathing

22:13okay tell me exactly what's happened

22:16i'm calling about myself i am pregnant and i am getting bleeding from my vagina

22:20how many weeks pregnant are you eight weeks

22:30so i'm organizing the help for you stay on the line and i'll tell you exactly what to do next okay

22:34so you need to assume the most comfortable position just take deep breaths between any pain that you're

22:39having all right okay is there any serious bleeding

22:46you're doing well okay we've got the help all organized for you

22:56we will aim to respond to you as soon as we can but we're experiencing an extremely high demand for

23:00the service at the moment in your area the current waiting times could be three hours but with the

23:05current pressures that is likely to be significantly longer you may be able to access some help faster by

23:11making your own way to an emergency department okay all right you're gonna wait okay so in that

23:21meantime you need to keep your telephone line free because you may be called back but if your condition

23:27changes or if you no longer require this ambulance you are to call us back on 999 okay

23:34all right then take care all right thank you all right you're more than welcome

23:41all right

23:58ambulance service is the patient breathing i can't see in the car all the airbags has gone off

24:03there's been an rtt with a car and a lorry on the m606 towards bradford

24:09right so how many patients can you see it looks like three at the moment there's the driver a child

24:15and then a passenger there's other people in the car by the looks of it i think they're trying to get

24:20in now hi zach it's nick on the quick care desk um i'm just getting reports of an rtc that's coming in

24:27on the end of this case are you okay if i give you a bit of an update around what's going on

24:32yeah please mate go ahead so it's looking like we've got three patients one adult patient and two

24:37children and there's an 11 year old who has reported the unconscious and it's going to be a multi-agency

24:43response yeah roger all received mate thanks very much specialist paramedic zach is eight minutes away

24:51also on route are three ambulances a team leader and yorkshire's air ambulance service

25:08as the first clinician on scene zach needs to identify who requires the most urgent medical treatment

25:21three vehicle rtc uh wagon and wagon behind us uh mum and dad here with the youngest son we've got

25:30kian head injury uh leg injury he's on o2 at the moment we are trying to keep c-spine stable

25:36we tell me he's all right

25:43kian my name's zach i'm one of the paramedics where are you hurting buddy kian look at me buddy

25:51where are you hurting mate we've got daddy's got a decent light to his head yeah son's 26 yeah i got

25:58hurt the ankle and this kid in here is 11 reduced gcs with a head injury okay my plan for him pin this door

26:05back get a border and just get him out and then we can pop a look in yeah i want him laying down on

26:10the board yeah so sit him onto it lays back down slide him up it once he's out we're going to go

26:16straight onto the stretcher which will be here getting me immediately onto an ambulance and then we can

26:20have a look in properly

26:35um

26:37thanks no no you're fine thank you

26:42hi can you leave hems running please we've got a um 11 year old male gcs 13. yeah i'll

26:49receive mate i'll update so hems uh 11 year old male gcs 13 out of 15 loss of one to iron two to voiceover

26:55main issues are head and uh leg mate could you try and um cut his socks and shin pads down and if

27:09you can get his shoes off without is that right just squeeze the hand from it

27:13i'm gonna try and put a candle in here mate but i'm not convinced zach needs to administer pain relief

27:25to kian in order to straighten his leg and ensure blood circulation

27:29do you want a hand holding uh if you want mine that'd be sweet thank you

27:39ah fine yeah would you just let him on

27:45hey stu how are you mate yeah um so um 11 year old yeah back seat passenger my biggest concern is a

27:55head injury and this much our femur yeah we've had about four guys at cannulating and can't get any

27:59access because he kind of he talks to us he's he's sort of talking to us yeah kian kian

28:04so we need to put an intraosseous needle in because we're unable to get intravenous access

28:25we want to give him some station and sort out this femur so we've got that drill

28:30intraosseous access delivers medication directly into the bone marrow it's commonly used in children

28:38who are often harder to cannulate you squeeze this hand that's it right strong again it's gonna feel

28:47a bit strange mate okay it feels a bit strange but it's absolutely fine all right buddy okay a needle

28:54coming up scratch buddy squeeze my hand won't you that's it mate that's it it's okay all right buddy

29:00you're doing really well it's okay mate it's okay well done buddy well done you squeeze squeeze his

29:07hands you squeeze that's it okay really well this might sting a little bit but it's completely normal

29:14buddy all right okay i know that's probably the leg that's hurting you more than anything else

29:29well done well done well done well done that's enough medicine for now

29:33you've been absolutely brilliant sat to 100 bp is nice and stable he seems sedated

29:59catnography has been solid yeah yeah amazing job thanks mate thanks guys cheers

30:12kian will be taken by ambulance to liege general infirmary where staff will continue to care for him

30:18in control chloe and jerome are coming to the end of their 12-hour shift

30:33um i'm really sorry but it's been mental you know i don't make an habit of leaving it

30:39we've really all kept praise but it's just been flat out no problem get yourself up

30:45thank you and i shall see you bright and early in the morning

30:51after operating at the highest demand for over 10 hours the ambulance service de-escalates to

30:57csp level three but 138 patients are still waiting for an ambulance

31:10what was yesterday like cam horrendous mate

31:23it's tuesday and the start of another 12-hour shift for call handler camp today he's joined by cat

31:35ambulance service is the patient breathing i won't be too i need some food okay what's the

31:41telephone number that you're calling from just in case the line's disconnected

31:43hello the call in progress is from a patient well known to the ambulance service kathleen what is the

31:54reason that you require an emergency ambulance in the last two weeks she has made over 50 999 calls to

32:02the ambulance service kathleen it's the ambulance service you need to talk to me you're holding up an

32:09emergency line i need something to eat okay kathleen you've called 999 for an emergency life-saving

32:16ambulance okay we cannot provide you any breakfast i didn't say it was breakfast okay

32:26i'm gonna kind of help here hello we've just gone for the last number for me please

32:30thank you kathleen

32:34she keeps hanging up the line but then bt keeps saying she's reconnecting so she's just re-dialing

32:38straight away yeah yeah just asking on this one ask this one okay so kathleen can you still hear me

32:45because she's not going to give you any answers see if you can treat her as much as you can if not

32:49we'll do as yesterday cup it and if not send it to 111 kathleen the ambulance service is still on the

32:55line for you okay so when you when you're ready to talk to me just let me know what's happening

33:03i think she keeps pressing 999 you can hear it dialing the buttons can we try and transfer it to 111

33:09right i've sent it to them so if she just follows the options they'll sort her out you never know

33:15what's gonna happen then so she's called nine times yesterday 15 times on the 13th

33:22the 12th the 11th the 9th the 10th the 7th the 6th

33:27ambulance service is the patient breathing only just is the patient awake

33:34i've got kathleen she said she's only just breathing see what you can get from her if she's talking

33:42normally don't ineffective i already have kathleen's response has classified her as having ineffective

33:49breathing the system has now automatically allocated her a category one ambulance tell him that we've got

33:57a care plan in place for this lady do they want to call it back um just because at the minute we're running as a cat one

34:04it's a call handler gone that's an ambulance gone even though she's a frequent you have to go

34:09we're gonna have to travel because what if she didn't

34:12she's a patient reading oh yes it's just a small kid got hit with the car and how old is he yes he's 10

34:27years old well don't talk about the parents they are giving me someone trying to get everyone to just

34:33remain calm for him for now okay

34:391671 receiving over hi yeah 1671 i've got a job for you please um we've got a 10 year old male being

34:48hit by a car there is a lot of shouting and swearing in the background so yeah just let me know how you

34:53get on with this one please yeah roger not a problem we're heading there now

34:58so they've said there's a lot of shouting yeah yeah parents won't be happy no it's the worst thing

35:08as a parent to see one of your children hurt

35:16oh it's outside my land street doctors in that yeah far from it pick few streets down

35:28oh is it that we're here to see what's his name dominic dominic nice to meet you sir

35:58what's happened today you got in a crash was it this car here yeah okay how old are you dominant

36:08dominic nine years old and whereabouts is the pain can you point to it on the top

36:17anything underneath no pain can you wiggle your toes no and does this foot hurt not that not this

36:26bruise here a little bit okay so what we're going to do is we're going to get our our stretcher out

36:33of the ambulance okay we'll bring it here and then we can lift you onto the stretcher and we'll wheel you

36:39to the ambulance and we'll do all your checks there does that sound okay lovely stuff is this the driver

36:48what happens in your words well i was coming from that side it was doing it slowly yeah

36:53because then one of the boys jumped out from the car straight just hit the wing mirror

36:58so he's hit the wing mirror yeah that's it okay

37:00his foot probably i don't know get hit to the wheel or something so his foot's hit the wheel

37:05probably potential that police are going to be coming down yeah are you all right just to stay

37:08where you are for now yeah perfect so dad do you want to get dominic out of the car and we'll just

37:14sit him on here is that all right what's your name mom alana alana alana oh that's funny that's my

37:22wife's name any pain in your head no you don't have a headache can you see me okay yeah

37:34hello is it broken we don't know without an x-ray so we'll take him down to the hospital he can

37:42have an x-ray done are you sister sister-in-law sister-in-law are you brother yeah what's your

37:48name cammy cammy nice to meet you cammy i'm gonna come and have a chat with your dad hi sir

37:57he's going to need an x-ray on his foot okay so we're going to take him down to the hospital

38:00do you want to come with us are you're going to you're going to drive in your car lovely

38:08there's like a big monitor and it's just light yeah and if it's broken they're just going to fix it

38:15it won't hurt nothing so looking at the trainer i would say there's a possibility that there's a

38:23tire gone over your foot did you feel it go over your foot yeah you're a strong lad aren't you

38:32mm-hmm confidence knows his worth yeah he's like yeah he's lively down there isn't it

38:51what's your postcode that was 14. you live in seacroft that's where i'm from

39:06yeah that's where i was born how long have you lived in seacroft for then dominic

39:12i don't know seven or eight months when did is that when you came from czech republic

39:21was you a baby when you came from czech republic

39:25he was born in the uk

39:29my mum was a youth worker in seacroft when i was growing up we know everyone on street

39:35i think it helped me a lot with my job i'd like to think that i can talk to most people

39:44i think i owe a lot of that to my my upbringing and where i where i were born

39:49i say to anyone that starts with the ambulance service the job is probably 10 percent treating

39:54and 90 percent communication so do you know where where that happened with the car who lives there

40:05he brought this brother cammy's girlfriend is that who got on the back of the ambulance cammy

40:11yeah i was gonna give uh my niece to them you was gonna give your niece to them what as a present

40:18no here i have my niece nice because i've got twins you've got twins yeah and you're 15 wow

40:26gypsy gypsy how's it going good not that hard like people have seen not that hard are you getting

40:35much sleep on a night time yeah have you got family helping you yeah yeah do you have a girlfriend

40:42dominic no why are you good looking strong lad charlie the girls are after you

40:50are you going shy now

41:00over here you can just about see the hospital now

41:04leeds is a city with a multitude of different communities

41:18someone from leeds is called a liner so long as you buy into what people of leeds are about anyone can

41:24be a liner

41:28i'm proud that leeds is somewhere that people can come from wherever they are what circumstance are in

41:33and call it their home okay lovely to meet you dominic do i get a handshake

41:42see you later mate

41:55ambulance search is the patient breathing

41:57mel's got kathleen roger kathleen is calling the ambulance service for the sixth time today

42:10okay is the patient awake another ambulance that was sent earlier to her as a category one was refused

42:19entry okay just tell me exactly what's happened

42:21she sounds like she's talking so i'm organizing the help for you now just stay on the line for me okay

42:32still go down six with her so just think the 111 give her the instructions and then clear the line

42:38so i'm giving some instructions before i'll let you go kathleen okay we are just currently extremely busy in there at the moment

42:43nhs 111 service are going to give you a call back on this number so i need you to keep this phone line free

42:49i do need to hang up now to take another call but the help's all been in place for you okay kathleen

42:53okay take care

43:01you need to hang up the phone kathleen

43:03she's not gonna hang up the phone she's not gonna hang up the phone she's a landline

43:13she has cleared

43:15come

43:16have you took kathleen oh yeah she spoke to me she spoke to you yeah i got a full tray

43:22edge of her strip within like three minutes you must have a a tone to your voice i just got a touch

43:28you've got a magic touch it's a magic touch

43:44central leeds crew 1696 matt and reese are attending a patient who has waited 10 hours for an ambulance

43:52there's 20 there 11 there hiya hello i'm not this is reese hello

44:02i am so sorry do you know what it's so far a big mysterious setting we've had a really good laugh

44:07just going down this is this is like it's like delirious she's pretty cheery yeah the morale's been

44:15high over the last few hours why do you feel like you can't move from the chair at the moment

44:21um i have um secondary progressive ms right diagnosed in 1994 right so i'm a bit of a hero

44:31because i'm 31 years this may with it okay and as a result very stiff

44:37but you've noticed it's taken me longer to get dressed and get undressed and do the stuff i usually do

44:44and is that do you do that independently normally yeah i just so it just feels like i'm

44:49wading through treacle type of thing okay we'll see if we can get you up see if you can start to

44:58unsiffen these things lindsay normally when jill struggles with a movement normally would you be

45:08able to help her up and move it's too heavy also if she doesn't trust anyone okay she'll trust you

45:15guys yeah yeah i've got no chance you know right now we're going to be task focused okay yeah we're

45:22going to stand up all right we will not drop you okay i promise you worst case scenario we won't drop you

45:30okay okay okay i can't do it why because i can't reach it as i would usually reach it

45:44all right let me help you okay okay right yep one two three oh i've got you all right i've got that arm

45:57good good please don't let go i won't

45:59i've got you okay i'll move forward a bit mm-hmm yep and take the brakes off this

46:17and then

46:20right relax back on my knee for a second okay right

46:23do you want me to move this round here yeah i've got you i've got you are you able to let go of this

46:31oh sugar right okay well done

46:36i should have i should have a bell that should have a wheelchair and go forward

46:43yeah should have water

46:49how often do you come up

46:50that was often i was just saying that i've got a nine-year-old and 11 year old my husband's job's

46:55in london so i can't get up as often it's hard i mean the way she is at the moment she can't live

47:02independently the way she's been the last three days but this isn't the way that she is has been

47:06normally it's obviously the concern is this was a permanent change yeah and that's what she's scared

47:12off as well yeah absolutely if you don't mind me asking you seem like a little bit a little bit

47:17upset about it yeah yeah it's the single biggest heartbreak of my life what's happened to you

47:22and it's been so slow but it's so bad now and she's so resistant to you know she this is the way she's

47:29done it and this has got her this far and now i say to all that i think this is getting in the way of

47:34you having a better quality of life yeah but she won't be told

47:43she's the younger i'm the oldest state person by a clear three years bless her she cares though doesn't

47:53she she does yeah

47:58what i'm scared of is that i i'm not going to get back to where i was what in the chair

48:05big life okay right okay if you and lindsay have an argument and she's like nah i'm sodding off

48:12yeah and you're like oh well how am i meant to get something to eat now well she can't stay forever

48:17can she no no she's got and yeah my carer's coming thirsty but then she's coming exactly then i'm on

48:23my own friday is that playing in your head at all or has that been playing in survival it always is

48:32i really don't want to take you in but i think realistically

48:35we need to get you seen by people who are smarter and better trained than us

48:46all right you good yeah

48:51ramp is in operation you are

48:59obviously i really hope it's not the ns because

49:02i can't go away but i have to put my hands up and say yeah i'm just my i might be knackered

49:13i might it might get worse

49:17you seem to be faced with a very um realistic mindset yeah um yeah with that background of

49:25i'm still gonna fight which is amazing to see it's good to see yeah but if it comes to the point

49:32where you need to accept more help start using things like that that chair i'm trying to do that

49:40i'm trying i've been trying to do that because this one knows exactly what i should be doing

49:47way before i did and she knows me

50:00i think everyone's safe and out of danger brilliant that's all received

50:26i guess 1671 just so you know you have been diverted to a cardiac arrest

50:44that's a cardiac arrest cardiac arrest but they're about to gain entry

51:04which is about to get an emergency response but they're about to gain the vaccine

51:08it's about to gain a full time to gain a family and also get more attention to the

51:18headquarters for the transfer of the department and the ones you've tried to do it by the

51:22the ones you've tried to do is support the liability file and that man's said there will be a

51:23lot of work that's great to do it by the other people and the other people who did not

51:25patient is deceased so neighbors said last time was heard over a week ago do you encounter this

51:35kind of thing quite often then in your role okay yeah the difficulty from our aspect is where

51:41the tenant refuses support yeah there's always so much we can really know yeah

51:47the security when he tried to offer him help he was adamant he wouldn't have it and we go to people

51:55that are in quite severe medical need and they're still like yeah i can manage and you're like

52:00you can't though today you know people refuse help for a number of different reasons or whatever that

52:10be they're ashamed almost of the proud person that they once were and and now they're unable to live

52:16their life how they used to and others it's because they have no one but i think that's due to life

52:23nowadays everyone's too busy to check in on the neighbor yeah although the world's changed for

52:31the better in ways like that it's changed for the worse i'm pretty sure that is mexican

52:39um so we could potentially get through to him

52:41does he live quite close by not close by okay

52:51hi i'm from yorkshire ambulance service

52:56um i'm just having to call you in regards to your dad

53:00so unfortunately this morning that the lead city council have been run had to gain access to

53:06to his property and i'm sorry to tell you that your dad's died

53:10i'm really sorry to tell you that this news um over the phone and i i understand that you're

53:18quite some distance away from your father

53:20right i'll i'll leave you leave you being once again i'm sorry for for having to pass that

53:26that information on to you today all right you'll you'll take care goodbye

53:40that was my grandma's favorite poem oh i had the the words to footprints titled on my arm there yeah

53:52so just the end bit when you see only one set of footprints that's what i kind of do

53:57my mom was a single mom

54:04so we we laid heavy on my grandparents

54:09i had a very close relationship with them

54:16i lost my grandma about 12 years ago

54:25i think the job that we do we we learned that deaths are a natural process of life

54:32i'm glad that she got to see me join the ambulance service

54:35she was definitely proud of me

54:39she wrote poems and i write them now

54:42so maybe it's something that she's passed down and it can help me reflect on jobs

54:53we can't save everyone

54:56but so long as you can walk away from a job and think you've you've put your heart and soul into it

55:01and you've done everything that you can for that person then i don't know why anyone wouldn't be proud

55:05today has been a day of where i can go home and think we've made a difference yeah

55:18in yorkshire's land where green hills roll

55:21a call comes in a lifeline's toll from leeds to harrogate up whitby's shore

55:32the yorkshire ambulance is evermore

55:35call handler's voice sharp and clear hi everyone see you later takes down the details goodbye calms the fear

55:47the medics in the cab prepare for every twist for every scare with every patient a story told

55:55in every heart a bit of gold

55:59i've had such a good time i might stay on and do a night shift

56:02really just carry it on yeah why not

56:04perfect mate

56:05so here's to those who heed the call

56:08in yorkshire's name they give her all from start to end they serve with cheer

56:19who heed the call

56:20Yorkshire Ambulance, ever near.

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