00:00Once you start to move into summer in about May, it bottoms out and you start to build up the amount of credit you've got until the middle of November, i.e. right now when you are in the maximum amount of credit and you want to be, you've stored it up like a squirrel scoring up its nuts in order to be able to eat them when you're hibernating in the winter.
00:22So this is that point, I should say. I mean, I wanted more graphs. I wanted one that goes like that if you start in May and I wanted one that goes like that, but they wouldn't let me.
00:29They said this will do. So this, what my general rule of thumb is, at this point of the year, right this point of the year, why it's the perfect time, if you're more than two months of energy direct debit in credit, then you want to get the excess back.
00:45That's my rule, more than two months. So let's do the maths for Rebecca. Two months is £400. I'll be asking for £350 back.
00:52She's got £750 in credit and that's how it moves.
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