Credentials could not be verified Windows 11/10 fix

VictorExplains

Are you stuck at the Windows login screen with the error “Your credentials could not be verified” or “Something went wrong and your PIN isn’t available”? You're not alone — and this video will walk you through two proven solutions to get your PC working again.  Whether you’re using Windows 11 or Windows 10, this step-by-step guide shows you how to repair your Windows PIN system, reset corrupted login files, and fix the NGC folder permissions — all without losing your data or resetting your computer.  These errors often appear when Windows can’t authenticate your PIN or sign-in credentials. If you’re seeing:  “Your credentials could not be verified.”  “Something went wrong and your PIN isn’t available.”  “Windows Hello isn’t working.”  “We can’t sign you in with this credential.”  “PIN login not available.”  This tutorial will help you unlock your computer, repair Windows login authentication, and restore your normal sign-in options quickly.  Compatible with Dell, HP, Lenovo, Asus, Acer, MSI, Toshiba, Samsung, Sony VAIO, Microsoft Surface, and all other PC or laptop models.  🗎 Command Used in the Video  icacls c:\windows\serviceprofiles\localservice\appdata\local\microsoft\ngc /t /q /c /reset   Keywords :  Windows login error fix, Windows PIN unavailable, verify credentials Windows error, Windows 11 login problem, Windows 10 PIN not working, Windows Hello PIN fix, cannot sign in to Windows, fix PIN setup Windows, repair login screen Windows, NGC folder reset, authentication error Windows 11, authentication error Windows 10, PIN not available fix, Windows credential repair, status 0xc000006d solution, PIN login error Windows, Windows account login issue, sign-in options not working Windows, Microsoft login fix #️⃣ Hashtags  #Windows11 #Windows10 #PINError #LoginProblem #WindowsFix #TechHelp

Transcript

00:00hey everyone welcome back to victor explains in today's video i'm going to show you how to fix

00:16the error that says your credentials could not be verified or something went wrong and

00:20your pin isn't available on windows 11 or windows 10. all right let's get started

00:27so the first thing you should try and it's the easiest is just restart your computer

00:38once your pc restarts wait for around five minutes before trying to enter your pin again

00:43sometimes windows just needs that short break to reload everything properly and this alone can

00:48solve the issue here's what you need to do hold down the shift key on your keyboard and while

00:54holding it click on restart from your power options your pc will reboot and show a few options

01:01choose troubleshoot then advanced options and finally select command prompt

01:07when it asks you to sign in select your user account and enter your password to continue

01:12once you're in the command prompt window we need to find the drive where windows is installed

01:17usually it's the c drive but to make sure type dirc double dot and press enter if you don't see

01:24folders like program files try change c to d or e or another letter until you find it after that type

01:31the reset command shown on the screen and press enter i'll leave this command down in the video

01:35description along with a few more methods you can try if this one doesn't work for you

01:57once the command finishes running just close command prompt restart your computer and check if your pin is

02:02now working in some cases after restarting windows might ask you to reset your pin so go ahead and

02:09follow the on-screen steps to set up a new one and that's it

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