How to enable Hold Assist and let your iPhone wait on hold for you

Rizzle

Watch How to enable Hold Assist and let your iPhone wait on hold for you - Rizzle on Dailymotion

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00:00How to enable hold assist and let your iPhone wait on hold for you.

00:05To enable hold assist on your iPhone, open settings, then phone and toggle on, hold assist

00:10detection.

00:11Your iPhone will monitor hold music and notify you when a person returns.

00:15You know that soul-crushing moment when customer service puts you on hold?

00:19Hold Assist is Apple's answer to phone purgatory.

00:22It listens to hold music so you don't have to, then alerts you when a real person picks

00:25up.

00:26Hold Assist works automatically on iPhone 12 Plus with iOS 16, available in US, UK and

00:32Canada, and shows transcripts of what you missed.

00:35With hold assist detection enabled on your iPhone, the device automatically listens for

00:39hold music patterns during a call.

00:42When the system detects that you've been placed on hold, a banner appears on your screen, giving

00:46you the option to activate monitoring immediately or ignore it and tap more, then hold assist

00:51later.

00:52Once enabled, the hold music will stop playing through your speaker, allowing you to use your

00:57iPhone freely, whether that's browsing, texting, or handling other tasks, while your phone continues

01:03to wait on your behalf.

01:04You'll receive a notification the moment someone returns to the call, along with the option

01:08to view a live transcription of the conversation.

01:11If banner disappears, tap more, then hold assist to enable manually.

01:15For silence, instead of music, use manual activation.

01:18The other person hears a brief beep when activated.

01:21Supported on iPhone 12, iPhone SE third generation, and newer with iOS 16 Plus works in English in

01:27US, UK and Canada.

01:29You can use other apps while it's monitoring.

01:32Also, agents might hear a beep, but most don't notice.

01:35Missed notifications show in call log with transcripts.

01:39Enable hold assist and reclaim your minutes for anything else.

01:42It won't solve customer service hell, but you can use your phone instead of listening

01:46to the same jazz loop.

01:48Try it once.

01:48You'll wonder how you survived without it.

01:59倒at.

02:00All right.

02:01You're looking forward to it.

02:06The观ism is a fabulous voice.

02:11I'm a full-time person.

02:14I'm a great person.

02:15I'm a great person.

02:16I'm a very special person.

02:18I'm a great person, too.

02:21This gives you to the information, too.

02:24So, this gives you the information, too.

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